[Skip to main content](#vessel-content) # image size ## - **[astrayacht](/forum/user/33028-astrayacht "View astrayacht's Profile")** - [![astrayacht's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar33028.png)](/forum/user/33028-astrayacht "View astrayacht's Profile") Topic Author - [ Offline](/forum/user/33028-astrayacht) Less More - Posts: 3 - Thank you received: 0 - - 12 years 4 months ago [\#159910](#159910) by [astrayacht](/forum/user/33028-astrayacht "View astrayacht's Profile") *[image size](/forum/26-product-category-display/868950-image-size#159910 "Hi, I have a problem with the image size of this product ( www.astrayacht.com/Astra/it/ct-menu-item...-polar-analyzer.html ) and every other new product I create: the file I upload is much bigger than the result I see. It seems like HikaShop is resing it.. I would also like to know how to upgrade from the Starter to the Essential version but I think I have to search through the other topics and maybe open another one in the dedicated category to ask for these informations. Thank you -- url of the page with the problem -- : www.astrayacht.com/Astra/it/ct-menu-item...-polar-analyzer.html -- HikaShop version -- : Starter 2.3.1 -- Joomla version -- : 2.5.20 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message")* was created by *[astrayacht](/forum/user/33028-astrayacht "View astrayacht's Profile")* Hi, I have a problem with the image size of this product ([ www.astrayacht.com/Astra/it/ct-menu-item...-polar-analyzer.html](http://www.astrayacht.com/Astra/it/ct-menu-item-25/product/4-esa-data-polar-analyzer.html)) and every other new product I create: the file I upload is much bigger than the result I see. It seems like HikaShop is resing it.. I would also like to know how to upgrade from the Starter to the Essential version but I think I have to search through the other topics and maybe open another one in the dedicated category to ask for these informations. Thank you -- url of the page with the problem -- : [ www.astrayacht.com/Astra/it/ct-menu-item...-polar-analyzer.html](http://www.astrayacht.com/Astra/it/ct-menu-item-25/product/4-esa-data-polar-analyzer.html) -- HikaShop version -- : Starter 2.3.1 -- Joomla version -- : 2.5.20 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84Njg5NTAtaW1hZ2Utc2l6ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 12 years 4 months ago [\#159913](#159913) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[image size](/forum/26-product-category-display/868950-image-size#159913 "Hi, I have a problem with the image size of this product ( www.astrayacht.com/Astra/it/ct-menu-item...-polar-analyzer.html ) and every other new product I create: the file I upload is much bigger than the result I see. It seems like HikaShop is resing it.. I would also like to know how to upgrade from the Starter to the Essential version but I think I have to search through the other topics and maybe open another one in the dedicated category to ask for these informations. Thank you -- url of the page with the problem -- : www.astrayacht.com/Astra/it/ct-menu-item...-polar-analyzer.html -- HikaShop version -- : Starter 2.3.1 -- Joomla version -- : 2.5.20 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message")* Hi, Indeed HikaShop resize the images, you can change the settings in Configuration > Main > Images. To upgrade, you just have to install the essential version on the starter one. [ hikashop.com/support/support/documentati...-install.html#update](https://hikashop.com/support/support/documentation/59-hikashop-how-to-install.html#update) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84Njg5NTAtaW1hZ2Utc2l6ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[astrayacht](/forum/user/33028-astrayacht "View astrayacht's Profile")** - [![astrayacht's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar33028.png)](/forum/user/33028-astrayacht "View astrayacht's Profile") Topic Author - [ Offline](/forum/user/33028-astrayacht) Less More - Posts: 3 - Thank you received: 0 - - 12 years 4 months ago [\#160403](#160403) by [astrayacht](/forum/user/33028-astrayacht "View astrayacht's Profile") Replied by *[astrayacht](/forum/user/33028-astrayacht "View astrayacht's Profile")* on topic *[image size](/forum/26-product-category-display/868950-image-size#160403 "Hi, I have a problem with the image size of this product ( www.astrayacht.com/Astra/it/ct-menu-item...-polar-analyzer.html ) and every other new product I create: the file I upload is much bigger than the result I see. It seems like HikaShop is resing it.. I would also like to know how to upgrade from the Starter to the Essential version but I think I have to search through the other topics and maybe open another one in the dedicated category to ask for these informations. Thank you -- url of the page with the problem -- : www.astrayacht.com/Astra/it/ct-menu-item...-polar-analyzer.html -- HikaShop version -- : Starter 2.3.1 -- Joomla version -- : 2.5.20 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message")* Modifying settings under Configuration > Main > Images I cannot resolve the problem. Images are displayed too small, even as thumbnails. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84Njg5NTAtaW1hZ2Utc2l6ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 12 years 4 months ago [\#160414](#160414) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[image size](/forum/26-product-category-display/868950-image-size#160414 "Hi, I have a problem with the image size of this product ( www.astrayacht.com/Astra/it/ct-menu-item...-polar-analyzer.html ) and every other new product I create: the file I upload is much bigger than the result I see. It seems like HikaShop is resing it.. I would also like to know how to upgrade from the Starter to the Essential version but I think I have to search through the other topics and maybe open another one in the dedicated category to ask for these informations. Thank you -- url of the page with the problem -- : www.astrayacht.com/Astra/it/ct-menu-item...-polar-analyzer.html -- HikaShop version -- : Starter 2.3.1 -- Joomla version -- : 2.5.20 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message")* Hi, It seems that the uploaded images are already too small. When you click on the image, it display it in a popup. The image in this popup is the original one, and as you can see it's very small too. So thanks to upload bigger images. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84Njg5NTAtaW1hZ2Utc2l6ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[astrayacht](/forum/user/33028-astrayacht "View astrayacht's Profile")** - [![astrayacht's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar33028.png)](/forum/user/33028-astrayacht "View astrayacht's Profile") Topic Author - [ Offline](/forum/user/33028-astrayacht) Less More - Posts: 3 - Thank you received: 0 - - 12 years 4 months ago [\#161455](#161455) by [astrayacht](/forum/user/33028-astrayacht "View astrayacht's Profile") Replied by *[astrayacht](/forum/user/33028-astrayacht "View astrayacht's Profile")* on topic *[image size](/forum/26-product-category-display/868950-image-size#161455 "Hi, I have a problem with the image size of this product ( www.astrayacht.com/Astra/it/ct-menu-item...-polar-analyzer.html ) and every other new product I create: the file I upload is much bigger than the result I see. It seems like HikaShop is resing it.. I would also like to know how to upgrade from the Starter to the Essential version but I think I have to search through the other topics and maybe open another one in the dedicated category to ask for these informations. Thank you -- url of the page with the problem -- : www.astrayacht.com/Astra/it/ct-menu-item...-polar-analyzer.html -- HikaShop version -- : Starter 2.3.1 -- Joomla version -- : 2.5.20 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message")* Hi, No it's not, for example the second image has dimensions 600X338 px but in Hikashop the image is smaller. In Configuration > Main > Images my set is: 400X180 the main photo 200x200 the small photo if you check the photo in [ www.astrayacht.com/Astra/it/ct-menu-item...-polar-analyzer.html](http://www.astrayacht.com/Astra/it/ct-menu-item-25/product/4-esa-data-polar-analyzer.html) You will see the boxe 400X180px but the image it's not so. Probably Hikashop to some reason change the photo dimension or maybe there is some problem with the margins I don't have idea..I think that I have to change some parameters in Configuration > Main > View >CSS side WEBsite but I don't know where is the problem. I can tell you that is not joomla template problem because I tried change the template with the same result. Can you check? In attached the Custom CSS (customcss.txt) and the [ ![ha7a858d.JPG](/forum/attachment/18079) ](/forum/attachment/18079 "ha7a858d.JPG") setting image *This attachment is hidden for guests. Please log in or register to see it.* thanks in advance.. - [ ![ha7a858d.JPG](/forum/attachment/18079) ](/forum/attachment/18079 "ha7a858d.JPG") [ ](/forum/attachment/18079?download=1 "ha7a858d.JPG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84Njg5NTAtaW1hZ2Utc2l6ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 12 years 4 months ago [\#161542](#161542) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[image size](/forum/26-product-category-display/868950-image-size#161542 "Hi, I have a problem with the image size of this product ( www.astrayacht.com/Astra/it/ct-menu-item...-polar-analyzer.html ) and every other new product I create: the file I upload is much bigger than the result I see. It seems like HikaShop is resing it.. I would also like to know how to upgrade from the Starter to the Essential version but I think I have to search through the other topics and maybe open another one in the dedicated category to ask for these informations. Thank you -- url of the page with the problem -- : www.astrayacht.com/Astra/it/ct-menu-item...-polar-analyzer.html -- HikaShop version -- : Starter 2.3.1 -- Joomla version -- : 2.5.20 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message")* Hi, Your settings are not correct for what you want. By clicking on the "help" button in the toolbar, you can find which option change which size. Lerghezza icona & Alterzza icona are for the thumbnail on the product page, so you have to increase this value. Larghezza & Altezza della Foto mella pagina prodotti are for the main image on the product page, so you potentially xwant to increase that too. And finally Larghezza & Altezza Foto are for the main image, the one displayed in the popup when clicking on it in a listing or in the main product page, so you need to have a bigger size, or nothing set in these fields. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84Njg5NTAtaW1hZ2Utc2l6ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[upaws34](/forum/user/33147-upaws34 "View upaws34's Profile")** - [![upaws34's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33147-upaws34 "View upaws34's Profile") - [ Offline](/forum/user/33147-upaws34) Less More - Posts: 3 - Thank you received: 0 - - [](http://www.puppypaws.com/?ref=KRules) - 12 years 4 months ago [\#161697](#161697) by [upaws34](/forum/user/33147-upaws34 "View upaws34's Profile") Replied by *[upaws34](/forum/user/33147-upaws34 "View upaws34's Profile")* on topic *[image size](/forum/26-product-category-display/868950-image-size#161697 "Hi, I have a problem with the image size of this product ( www.astrayacht.com/Astra/it/ct-menu-item...-polar-analyzer.html ) and every other new product I create: the file I upload is much bigger than the result I see. It seems like HikaShop is resing it.. I would also like to know how to upgrade from the Starter to the Essential version but I think I have to search through the other topics and maybe open another one in the dedicated category to ask for these informations. Thank you -- url of the page with the problem -- : www.astrayacht.com/Astra/it/ct-menu-item...-polar-analyzer.html -- HikaShop version -- : Starter 2.3.1 -- Joomla version -- : 2.5.20 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message")* Xavier wrote: > Your settings are not correct for what you want. > By clicking on the "help" button in the toolbar, you can find which option change which size. > > Lerghezza icona & Alterzza icona are for the thumbnail on the product page, so you have to increase this value. > Larghezza & Altezza della Foto mella pagina prodotti are for the main image on the product page, so you potentially xwant to increase that too. > And finally Larghezza & Altezza Foto are for the main image, the one displayed in the popup when clicking on it in a listing or in the main product page, so you need to have a bigger size, or nothing set in these fields. Thanks for the explanation... when I saw the photo the language is in French or what I couldn't totally understand.. so I guess now the size of the photo can change easily thanks for help and suggestion Help a lot ![:)](/media/kunena/emoticons/8.png ":)") --- [ Pets](http://www.puppypaws.com/?ref=KRules) [ Puppy](http://www.puppypaws.com/?ref=KRules) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84Njg5NTAtaW1hZ2Utc2l6ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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