[Skip to main content](#vessel-content) # Popup for adding products to cart doesn't show up ## - **[praes](/forum/user/5655-praes "View praes's Profile")** - [![praes's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5655-praes "View praes's Profile") Topic Author - [ Offline](/forum/user/5655-praes) Less More - Posts: 44 - Thank you received: 2 - - 12 years 3 months ago [\#165180](#165180) by [praes](/forum/user/5655-praes "View praes's Profile") *[Popup for adding products to cart doesn't show up](/forum/26-product-category-display/869910-popup-for-adding-products-to-cart-doesnt-show-up#165180 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.3.2 Business -- Joomla version -- : 3.3.1 -- PHP version -- : 5.4.30 -- Browser(s) name and version -- : All popular browsers (OS X) -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, The popup/lightbox doesn't show up after adding products to the cart. At the same time a couple of things happen: * The cart is updated successfully, so that's ok * There's no lightbox visible * Scrolling down the site doesn't work anymore * Console shows an error: - modal.js Other lightboxes also don't work (for example selecting an address at checkout). Any help is appreciated! Thanks, Jelger")* was created by *[praes](/forum/user/5655-praes "View praes's Profile")* -- url of the page with the problem -- : [ mywebsite.com/mypage](http://mywebsite.com/mypage) -- HikaShop version -- : 2.3.2 Business -- Joomla version -- : 3.3.1 -- PHP version -- : 5.4.30 -- Browser(s) name and version -- : All popular browsers (OS X) -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, The popup/lightbox doesn't show up after adding products to the cart. At the same time a couple of things happen: - The cart is updated successfully, so that's ok - There's no lightbox visible - Scrolling down the site doesn't work anymore - Console shows an error: Uncaught TypeError: Cannot read property 'x' of undefined - modal.js Other lightboxes also don't work (for example selecting an address at checkout). Any help is appreciated! Thanks, Jelger Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84Njk5MTAtcG9wdXAtZm9yLWFkZGluZy1wcm9kdWN0cy10by1jYXJ0LWRvZXNudC1zaG93LXVwP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 3 months ago [\#165213](#165213) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Popup for adding products to cart doesn't show up](/forum/26-product-category-display/869910-popup-for-adding-products-to-cart-doesnt-show-up#165213 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.3.2 Business -- Joomla version -- : 3.3.1 -- PHP version -- : 5.4.30 -- Browser(s) name and version -- : All popular browsers (OS X) -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, The popup/lightbox doesn't show up after adding products to the cart. At the same time a couple of things happen: * The cart is updated successfully, so that's ok * There's no lightbox visible * Scrolling down the site doesn't work anymore * Console shows an error: - modal.js Other lightboxes also don't work (for example selecting an address at checkout). Any help is appreciated! Thanks, Jelger")* Hello, I just tested it on my end and it's working fine, your issue is probably coming from your JavaScript error, can you give us link toyour website so that we can directly test it ? Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84Njk5MTAtcG9wdXAtZm9yLWFkZGluZy1wcm9kdWN0cy10by1jYXJ0LWRvZXNudC1zaG93LXVwP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[praes](/forum/user/5655-praes "View praes's Profile")** - [![praes's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5655-praes "View praes's Profile") Topic Author - [ Offline](/forum/user/5655-praes) Less More - Posts: 44 - Thank you received: 2 - - 12 years 3 months ago - 12 years 3 months ago [\#165268](#165268) by [praes](/forum/user/5655-praes "View praes's Profile") Replied by *[praes](/forum/user/5655-praes "View praes's Profile")* on topic *[Popup for adding products to cart doesn't show up](/forum/26-product-category-display/869910-popup-for-adding-products-to-cart-doesnt-show-up#165268 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.3.2 Business -- Joomla version -- : 3.3.1 -- PHP version -- : 5.4.30 -- Browser(s) name and version -- : All popular browsers (OS X) -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, The popup/lightbox doesn't show up after adding products to the cart. At the same time a couple of things happen: * The cart is updated successfully, so that's ok * There's no lightbox visible * Scrolling down the site doesn't work anymore * Console shows an error: - modal.js Other lightboxes also don't work (for example selecting an address at checkout). Any help is appreciated! Thanks, Jelger")* Of course. Have sent you a DM with credentials because my site is currently hidden from the public. Regards, Jelger Last edit: 12 years 3 months ago by [praes](/forum/user/5655-praes "View praes's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84Njk5MTAtcG9wdXAtZm9yLWFkZGluZy1wcm9kdWN0cy10by1jYXJ0LWRvZXNudC1zaG93LXVwP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 3 months ago [\#165269](#165269) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Popup for adding products to cart doesn't show up](/forum/26-product-category-display/869910-popup-for-adding-products-to-cart-doesnt-show-up#165269 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.3.2 Business -- Joomla version -- : 3.3.1 -- PHP version -- : 5.4.30 -- Browser(s) name and version -- : All popular browsers (OS X) -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, The popup/lightbox doesn't show up after adding products to the cart. At the same time a couple of things happen: * The cart is updated successfully, so that's ok * There's no lightbox visible * Scrolling down the site doesn't work anymore * Console shows an error: - modal.js Other lightboxes also don't work (for example selecting an address at checkout). Any help is appreciated! Thanks, Jelger")* Hi, Can you test it with one of the Joomla default templates ? Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84Njk5MTAtcG9wdXAtZm9yLWFkZGluZy1wcm9kdWN0cy10by1jYXJ0LWRvZXNudC1zaG93LXVwP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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