[Skip to main content](#vessel-content) # Product prices in the back-end disappeared ## - **[des](/forum/user/34559-des "View des's Profile")** - [![des's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34559-des "View des's Profile") Topic Author - [ Offline](/forum/user/34559-des) Less More - Posts: 6 - Thank you received: 0 - - 12 years 1 week ago [\#175579](#175579) by [des](/forum/user/34559-des "View des's Profile") *[Product prices in the back-end disappeared](/forum/26-product-category-display/872320-product-prices-in-the-back-end-disappeared#175579 "-- HikaShop version -- : HikaShop Business 2.3.3 -- Joomla version -- : 3.3.3 Hello everyone, I used the free version of Hika shop and today I switched to business version. In the beginning everything was ОК, I was browsing the different options and decided to try to put different prices with different restrictions for users and then came the problem - in the administrative part of the site all the prices disappeared. In the frontend everything is OK. Аny idea how to solve this problem?")* was created by *[des](/forum/user/34559-des "View des's Profile")* -- HikaShop version -- : HikaShop Business 2.3.3 -- Joomla version -- : 3.3.3 Hello everyone, I used the free version of Hika shop and today I switched to business version. In the beginning everything was ОК, I was browsing the different options and decided to try to put different prices with different restrictions for users and then came the problem - in the administrative part of the site all the prices disappeared. In the frontend everything is OK. Аny idea how to solve this problem? [ ![hikashop.png](/forum/attachment/20140) ](/forum/attachment/20140 "hikashop.png") - [ ![hikashop.png](/forum/attachment/20140) ](/forum/attachment/20140 "hikashop.png") [ ](/forum/attachment/20140?download=1 "hikashop.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzIzMjAtcHJvZHVjdC1wcmljZXMtaW4tdGhlLWJhY2stZW5kLWRpc2FwcGVhcmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 12 years 1 week ago [\#175612](#175612) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Product prices in the back-end disappeared](/forum/26-product-category-display/872320-product-prices-in-the-back-end-disappeared#175612 "-- HikaShop version -- : HikaShop Business 2.3.3 -- Joomla version -- : 3.3.3 Hello everyone, I used the free version of Hika shop and today I switched to business version. In the beginning everything was ОК, I was browsing the different options and decided to try to put different prices with different restrictions for users and then came the problem - in the administrative part of the site all the prices disappeared. In the frontend everything is OK. Аny idea how to solve this problem?")* Hi, I've never seen that. Please provide a backend access with a link to this thread via our contact form so that we can check on that issue: [ www.hikashop.com/support/contact-us.html](http://www.hikashop.com/support/contact-us.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzIzMjAtcHJvZHVjdC1wcmljZXMtaW4tdGhlLWJhY2stZW5kLWRpc2FwcGVhcmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[des](/forum/user/34559-des "View des's Profile")** - [![des's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34559-des "View des's Profile") Topic Author - [ Offline](/forum/user/34559-des) Less More - Posts: 6 - Thank you received: 0 - - 12 years 1 week ago [\#175685](#175685) by [des](/forum/user/34559-des "View des's Profile") Replied by *[des](/forum/user/34559-des "View des's Profile")* on topic *[Product prices in the back-end disappeared](/forum/26-product-category-display/872320-product-prices-in-the-back-end-disappeared#175685 "-- HikaShop version -- : HikaShop Business 2.3.3 -- Joomla version -- : 3.3.3 Hello everyone, I used the free version of Hika shop and today I switched to business version. In the beginning everything was ОК, I was browsing the different options and decided to try to put different prices with different restrictions for users and then came the problem - in the administrative part of the site all the prices disappeared. In the frontend everything is OK. Аny idea how to solve this problem?")* I see you've fixed the problem. What was the problem? Did I change some settings :blush: ![:)](/media/kunena/emoticons/8.png ":)") Thanks for the quick response Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzIzMjAtcHJvZHVjdC1wcmljZXMtaW4tdGhlLWJhY2stZW5kLWRpc2FwcGVhcmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 1 week ago [\#175742](#175742) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Product prices in the back-end disappeared](/forum/26-product-category-display/872320-product-prices-in-the-back-end-disappeared#175742 "-- HikaShop version -- : HikaShop Business 2.3.3 -- Joomla version -- : 3.3.3 Hello everyone, I used the free version of Hika shop and today I switched to business version. In the beginning everything was ОК, I was browsing the different options and decided to try to put different prices with different restrictions for users and then came the problem - in the administrative part of the site all the prices disappeared. In the frontend everything is OK. Аny idea how to solve this problem?")* Hi, For some reasons, the file "administrator/components/com_hikashop/views/product/tmpl/price.php" was empty instead of containing the code of the price listing on your website. We've added the code as a template override in " /administrator/index.php?option=com_hikashop&ctrl=view&task=edit&id=1|isis|component|com_hikashop|product|price%2Ephp " and it's now working. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzIzMjAtcHJvZHVjdC1wcmljZXMtaW4tdGhlLWJhY2stZW5kLWRpc2FwcGVhcmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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