[Skip to main content](#vessel-content) # popups stretched on mobiles ## - **[geeksonthebeach](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile")** - [![geeksonthebeach's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile") Topic Author - [ Offline](/forum/user/33110-geeksonthebeach) Less More - Posts: 21 - Thank you received: 1 - - 12 years 3 days ago [\#176689](#176689) by [geeksonthebeach](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile") *[popups stretched on mobiles](/forum/26-product-category-display/872537-popups-stretched-on-mobiles#176689 "-- url of the page with the problem -- : wildeandsparrow.gotbdev.com -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- Error-message(debug-mod must be tuned on) -- : none Greetings, Im having a problem with the popup image being stretched off the screen on mobiles. I tried switching from mootools to shadowbox, but that comes with its own problems (too slow to load, hidden behind the menu). I would like to disable the popup on mobiles altogether. Please advise. Thanks.")* was created by *[geeksonthebeach](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile")* -- url of the page with the problem -- : wildeandsparrow.gotbdev.com -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- Error-message(debug-mod must be tuned on) -- : none Greetings, Im having a problem with the popup image being stretched off the screen on mobiles. I tried switching from mootools to shadowbox, but that comes with its own problems (too slow to load, hidden behind the menu). I would like to disable the popup on mobiles altogether. Please advise. Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzI1MzctcG9wdXBzLXN0cmV0Y2hlZC1vbi1tb2JpbGVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 12 years 3 days ago [\#176708](#176708) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[popups stretched on mobiles](/forum/26-product-category-display/872537-popups-stretched-on-mobiles#176708 "-- url of the page with the problem -- : wildeandsparrow.gotbdev.com -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- Error-message(debug-mod must be tuned on) -- : none Greetings, Im having a problem with the popup image being stretched off the screen on mobiles. I tried switching from mootools to shadowbox, but that comes with its own problems (too slow to load, hidden behind the menu). I would like to disable the popup on mobiles altogether. Please advise. Thanks.")* Hi, There is no option to do that. Using shadowbox is a good idea. Regarding the fact that it can be hidden behind the menus, that's just a z-index issue with your template. It should be able to solve that with one or two lines of CSS: [ wordpress.org/support/topic/plugin-shado...ow-the-headerpicture](https://wordpress.org/support/topic/plugin-shadowbox-js-shadowbox-appear-below-the-headerpicture) The exact CSS will depend on the way the template is done. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzI1MzctcG9wdXBzLXN0cmV0Y2hlZC1vbi1tb2JpbGVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[geeksonthebeach](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile")** - [![geeksonthebeach's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile") Topic Author - [ Offline](/forum/user/33110-geeksonthebeach) Less More - Posts: 21 - Thank you received: 1 - - 12 years 2 days ago [\#176831](#176831) by [geeksonthebeach](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile") Replied by *[geeksonthebeach](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile")* on topic *[popups stretched on mobiles](/forum/26-product-category-display/872537-popups-stretched-on-mobiles#176831 "-- url of the page with the problem -- : wildeandsparrow.gotbdev.com -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- Error-message(debug-mod must be tuned on) -- : none Greetings, Im having a problem with the popup image being stretched off the screen on mobiles. I tried switching from mootools to shadowbox, but that comes with its own problems (too slow to load, hidden behind the menu). I would like to disable the popup on mobiles altogether. Please advise. Thanks.")* Thanks Nicolas This is a Wordpress link. Does the same apply for Joomla? BTW, shadow box is too slow to load, and the picture in the shadowbox, when it finally loads, is smaller than the original. This does not add anything, but slows down the site. Any other suggestions would be greatly appreciated. Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzI1MzctcG9wdXBzLXN0cmV0Y2hlZC1vbi1tb2JpbGVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 12 years 2 days ago [\#176854](#176854) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[popups stretched on mobiles](/forum/26-product-category-display/872537-popups-stretched-on-mobiles#176854 "-- url of the page with the problem -- : wildeandsparrow.gotbdev.com -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- Error-message(debug-mod must be tuned on) -- : none Greetings, Im having a problem with the popup image being stretched off the screen on mobiles. I tried switching from mootools to shadowbox, but that comes with its own problems (too slow to load, hidden behind the menu). I would like to disable the popup on mobiles altogether. Please advise. Thanks.")* It's indeed a wordpress link but the problem there is that the shadowbox display below some pieces of the wordpress interface, and you have the same issue with the joomla interface of your template. So the solution is roughly the same although the exact CSS to use will be different. We don't have any alternative to mootools (joomla default library for popups) and shadowbox (that HikaShop specifically integrates with to offer an alternative to mootools). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzI1MzctcG9wdXBzLXN0cmV0Y2hlZC1vbi1tb2JpbGVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[geeksonthebeach](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile")** - [![geeksonthebeach's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile") Topic Author - [ Offline](/forum/user/33110-geeksonthebeach) Less More - Posts: 21 - Thank you received: 1 - - 11 years 11 months ago [\#179062](#179062) by [geeksonthebeach](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile") Replied by *[geeksonthebeach](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile")* on topic *[popups stretched on mobiles](/forum/26-product-category-display/872537-popups-stretched-on-mobiles#179062 "-- url of the page with the problem -- : wildeandsparrow.gotbdev.com -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- Error-message(debug-mod must be tuned on) -- : none Greetings, Im having a problem with the popup image being stretched off the screen on mobiles. I tried switching from mootools to shadowbox, but that comes with its own problems (too slow to load, hidden behind the menu). I would like to disable the popup on mobiles altogether. Please advise. Thanks.")* We sorted out the z-index issue, however it still takes WAY too long to load, and freezes the site in the process. Is there no way to disable this? Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzI1MzctcG9wdXBzLXN0cmV0Y2hlZC1vbi1tb2JpbGVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 11 months ago [\#179063](#179063) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[popups stretched on mobiles](/forum/26-product-category-display/872537-popups-stretched-on-mobiles#179063 "-- url of the page with the problem -- : wildeandsparrow.gotbdev.com -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- Error-message(debug-mod must be tuned on) -- : none Greetings, Im having a problem with the popup image being stretched off the screen on mobiles. I tried switching from mootools to shadowbox, but that comes with its own problems (too slow to load, hidden behind the menu). I would like to disable the popup on mobiles altogether. Please advise. Thanks.")* Hi, Disable what ? Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzI1MzctcG9wdXBzLXN0cmV0Y2hlZC1vbi1tb2JpbGVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[AMAN](/forum/user/36550-aman "View AMAN's Profile")** - [![AMAN's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36550-aman "View AMAN's Profile") - [ Offline](/forum/user/36550-aman) Less More - Posts: 8 - Thank you received: 0 - - 11 years 7 months ago [\#194880](#194880) by [AMAN](/forum/user/36550-aman "View AMAN's Profile") Replied by *[AMAN](/forum/user/36550-aman "View AMAN's Profile")* on topic *[popups stretched on mobiles](/forum/26-product-category-display/872537-popups-stretched-on-mobiles#194880 "-- url of the page with the problem -- : wildeandsparrow.gotbdev.com -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- Error-message(debug-mod must be tuned on) -- : none Greetings, Im having a problem with the popup image being stretched off the screen on mobiles. I tried switching from mootools to shadowbox, but that comes with its own problems (too slow to load, hidden behind the menu). I would like to disable the popup on mobiles altogether. Please advise. Thanks.")* I am also interested in disabling the product image popups on mobiles. Is there any way to do this? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzI1MzctcG9wdXBzLXN0cmV0Y2hlZC1vbi1tb2JpbGVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 11 years 7 months ago [\#194928](#194928) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[popups stretched on mobiles](/forum/26-product-category-display/872537-popups-stretched-on-mobiles#194928 "-- url of the page with the problem -- : wildeandsparrow.gotbdev.com -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- Error-message(debug-mod must be tuned on) -- : none Greetings, Im having a problem with the popup image being stretched off the screen on mobiles. I tried switching from mootools to shadowbox, but that comes with its own problems (too slow to load, hidden behind the menu). I would like to disable the popup on mobiles altogether. Please advise. Thanks.")* Hi, Based on that: [ stackoverflow.com/questions/15228937/php...e-or-desktop-browser](http://stackoverflow.com/questions/15228937/php-check-if-the-page-run-on-mobile-or-desktop-browser) You could detect if the user is on a mobile, and if it is so don't use the code for the popup in the view "product / show_block_img". The following user(s) said Thank You: [AMAN](/forum/user/36550-aman "View AMAN's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzI1MzctcG9wdXBzLXN0cmV0Y2hlZC1vbi1tb2JpbGVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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