[Skip to main content](#vessel-content) # Variants causing problems? ## - **[samstables](/forum/user/34893-samstables "View samstables's Profile")** - [![samstables's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34893-samstables "View samstables's Profile") Topic Author - [ Offline](/forum/user/34893-samstables) Less More - Posts: 6 - Thank you received: 2 - - 11 years 11 months ago [\#178863](#178863) by [samstables](/forum/user/34893-samstables "View samstables's Profile") *[Variants causing problems?](/forum/26-product-category-display/872886-variants-causing-problems#178863 "-- url of the page with the problem -- : njp-pastel-art.uk/index.php/shop/product...dition-prints-medium -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.5 -- PHP version -- : 5.5.9 -- Browser(s) name and version -- : Chrome 38.0.2125.111 m -- Error-message(debug-mod must be tuned on) -- : No error message I read a lot on the forums before posting and have tired several suggestions but think that my use of variants is the root of problems not only in the intermittent non-show of any variant products but also in my cart/checkout which also seems to work intermittently. Everything was working fine, even the variants, after I set it up (second time around as I had this problem with variants previously as well) yesterday. The checkout was having problems (different issue) but the variants were working fine. I deleted all the old products and set up new category names for my second attempt. I think some of the deleted products are still in the database but I am not savvy enough to know how to a) get to the database and b) how to delete them! While sorting out the checkout (still not working) I seem to have upset the variant products so when you try to view any on the live site, you get a blank page. I checked that my index.php file has the "messages" line in it but I still get a blank page with no explanation of the problem. What can I do to make my variants work without all this hassle or am I better off jt setting up every product individually as at least I don't get this problem on any of my individual products? The checkout problem may or may not be related to the variants so I mentioned it here. I'll post separately the checkout forum if it's not a related problem. Any help welcome!")* was created by *[samstables](/forum/user/34893-samstables "View samstables's Profile")* -- url of the page with the problem -- : [ njp-pastel-art.uk/index.php/shop/product...dition-prints-medium](http://njp-pastel-art.uk/index.php/shop/product/186-limited-edition-prints-medium) -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.5 -- PHP version -- : 5.5.9 -- Browser(s) name and version -- : Chrome 38.0.2125.111 m -- Error-message(debug-mod must be tuned on) -- : No error message I read a lot on the forums before posting and have tired several suggestions but think that my use of variants is the root of problems not only in the intermittent non-show of any variant products but also in my cart/checkout which also seems to work intermittently. Everything was working fine, even the variants, after I set it up (second time around as I had this problem with variants previously as well) yesterday. The checkout was having problems (different issue) but the variants were working fine. I deleted all the old products and set up new category names for my second attempt. I think some of the deleted products are still in the database but I am not savvy enough to know how to a) get to the database and b) how to delete them! While sorting out the checkout (still not working) I seem to have upset the variant products so when you try to view any on the live site, you get a blank page. I checked that my index.php file has the "messages" line in it but I still get a blank page with no explanation of the problem. What can I do to make my variants work without all this hassle or am I better off jt setting up every product individually as at least I don't get this problem on any of my individual products? The checkout problem may or may not be related to the variants so I mentioned it here. I'll post separately the checkout forum if it's not a related problem. Any help welcome! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzI4ODYtdmFyaWFudHMtY2F1c2luZy1wcm9ibGVtcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[samstables](/forum/user/34893-samstables "View samstables's Profile")** - [![samstables's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34893-samstables "View samstables's Profile") Topic Author - [ Offline](/forum/user/34893-samstables) Less More - Posts: 6 - Thank you received: 2 - - 11 years 11 months ago - 11 years 11 months ago [\#178865](#178865) by [samstables](/forum/user/34893-samstables "View samstables's Profile") Replied by *[samstables](/forum/user/34893-samstables "View samstables's Profile")* on topic *[Variants causing problems?](/forum/26-product-category-display/872886-variants-causing-problems#178865 "-- url of the page with the problem -- : njp-pastel-art.uk/index.php/shop/product...dition-prints-medium -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.5 -- PHP version -- : 5.5.9 -- Browser(s) name and version -- : Chrome 38.0.2125.111 m -- Error-message(debug-mod must be tuned on) -- : No error message I read a lot on the forums before posting and have tired several suggestions but think that my use of variants is the root of problems not only in the intermittent non-show of any variant products but also in my cart/checkout which also seems to work intermittently. Everything was working fine, even the variants, after I set it up (second time around as I had this problem with variants previously as well) yesterday. The checkout was having problems (different issue) but the variants were working fine. I deleted all the old products and set up new category names for my second attempt. I think some of the deleted products are still in the database but I am not savvy enough to know how to a) get to the database and b) how to delete them! While sorting out the checkout (still not working) I seem to have upset the variant products so when you try to view any on the live site, you get a blank page. I checked that my index.php file has the "messages" line in it but I still get a blank page with no explanation of the problem. What can I do to make my variants work without all this hassle or am I better off jt setting up every product individually as at least I don't get this problem on any of my individual products? The checkout problem may or may not be related to the variants so I mentioned it here. I'll post separately the checkout forum if it's not a related problem. Any help welcome!")* Hmmm, I deleted all the variants that were currently unpublished and it seems to work again... Oh and now the medium and small prints aren't working but large is... Last edit: 11 years 11 months ago by [samstables](/forum/user/34893-samstables "View samstables's Profile"). The following user(s) said Thank You: [Jerome](/forum/user/80-jerome "View Jerome's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzI4ODYtdmFyaWFudHMtY2F1c2luZy1wcm9ibGVtcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.168 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)