[Skip to main content](#vessel-content) # Isn't possible to add product with option on cart ## - **[LifeCoci](/forum/user/34512-lifecoci "View LifeCoci's Profile")** - [![LifeCoci's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34512-lifecoci "View LifeCoci's Profile") Topic Author - [ Offline](/forum/user/34512-lifecoci) Less More - Posts: 7 - Thank you received: 0 - - 11 years 11 months ago [\#180039](#180039) by [LifeCoci](/forum/user/34512-lifecoci "View LifeCoci's Profile") *[Isn't possible to add product with option on cart](/forum/26-product-category-display/873075-isnt-possible-to-add-product-with-option-on-cart#180039 "-- url of the page with the problem -- : demo.lifecolor.eu/onceinitaly -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.27 -- Error-message(debug-mod must be tuned on) -- : Is not possible to add a product with option on cart Hi, I've bought HikaShop Essential but if I choose a product with option is not possible to add this on cart, instead is possible if the product haven't options. You can try here with options: demo.lifecolor.eu/onceinitaly/index.php?...s&Itemid=981&lang=en and here without options: demo.lifecolor.eu/onceinitaly/index.php?...t&Itemid=981&lang=en Is it a bug? How can I solve it? Thanks in advance PS: Why in the second link I've two times the prices?")* was created by *[LifeCoci](/forum/user/34512-lifecoci "View LifeCoci's Profile")* -- url of the page with the problem -- : [ demo.lifecolor.eu/onceinitaly](http://demo.lifecolor.eu/onceinitaly) -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.27 -- Error-message(debug-mod must be tuned on) -- : Is not possible to add a product with option on cart Hi, I've bought HikaShop Essential but if I choose a product with option is not possible to add this on cart, instead is possible if the product haven't options. You can try here with options: [ demo.lifecolor.eu/onceinitaly/index.php?...s&Itemid=981&lang=en](http://demo.lifecolor.eu/onceinitaly/index.php?option=com_hikashop&ctrl=product&task=show&cid=9&name=drake-s-suspenders&Itemid=981&lang=en) and here without options: [ demo.lifecolor.eu/onceinitaly/index.php?...t&Itemid=981&lang=en](http://demo.lifecolor.eu/onceinitaly/index.php?option=com_hikashop&ctrl=product&task=show&cid=1&name=barnes-leather-wallet&Itemid=981&lang=en) Is it a bug? How can I solve it? Thanks in advance PS: Why in the second link I've two times the prices? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzMwNzUtaXNudC1wb3NzaWJsZS10by1hZGQtcHJvZHVjdC13aXRoLW9wdGlvbi1vbi1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 11 months ago [\#180076](#180076) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Isn't possible to add product with option on cart](/forum/26-product-category-display/873075-isnt-possible-to-add-product-with-option-on-cart#180076 "-- url of the page with the problem -- : demo.lifecolor.eu/onceinitaly -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.27 -- Error-message(debug-mod must be tuned on) -- : Is not possible to add a product with option on cart Hi, I've bought HikaShop Essential but if I choose a product with option is not possible to add this on cart, instead is possible if the product haven't options. You can try here with options: demo.lifecolor.eu/onceinitaly/index.php?...s&Itemid=981&lang=en and here without options: demo.lifecolor.eu/onceinitaly/index.php?...t&Itemid=981&lang=en Is it a bug? How can I solve it? Thanks in advance PS: Why in the second link I've two times the prices?")* Hi, This issue comes from the customization of your product page which was not done properly. The way it's done, the data of the product and its options in the hidden input fields of the product page are outside the main form of the product page. The easiest solution will be to contact the developer who made that customization for you so that he can arrange the code to work properly all the time. Otherwise, you can also remove that customization and use the default view of the product page and it will work too, but I guess that you want to keep your product page design... Regarding the prices being displayed twice on the page, it also comes from the customization. As we don't know how it was done, we cannot help on that either. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzMwNzUtaXNudC1wb3NzaWJsZS10by1hZGQtcHJvZHVjdC13aXRoLW9wdGlvbi1vbi1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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