[Skip to main content](#vessel-content) # Popup box isn't appear ## - **[htunlinnaung](/forum/user/33763-htunlinnaung "View htunlinnaung's Profile")** - [![htunlinnaung's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33763-htunlinnaung "View htunlinnaung's Profile") Topic Author - [ Offline](/forum/user/33763-htunlinnaung) Less More - Posts: 12 - Thank you received: 0 - - 11 years 11 months ago [\#180484](#180484) by [htunlinnaung](/forum/user/33763-htunlinnaung "View htunlinnaung's Profile") *[Popup box isn't appear](/forum/26-product-category-display/873142-popup-box-isnt-appear#180484 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.3 -- PHP version -- : 5.3.25 -- Browser(s) name and version -- : Google Chrome -- Error-message(debug-mod must be tuned on) -- : Failed to load resource: net::ERR_CACHE_MISS in console box popup box isn't shown up when click on the add to cart button. I already configured as well in backend . How can i do? I'll really appreciate any suggestion or guiding.")* was created by *[htunlinnaung](/forum/user/33763-htunlinnaung "View htunlinnaung's Profile")* -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.3 -- PHP version -- : 5.3.25 -- Browser(s) name and version -- : Google Chrome -- Error-message(debug-mod must be tuned on) -- : Failed to load resource: net::ERR_CACHE_MISS in console box popup box isn't shown up when click on the add to cart button. I already configured as well in backend . How can i do? I'll really appreciate any suggestion or guiding. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzMxNDItcG9wdXAtYm94LWlzbnQtYXBwZWFyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 11 months ago [\#180488](#180488) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Popup box isn't appear](/forum/26-product-category-display/873142-popup-box-isnt-appear#180488 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.3 -- PHP version -- : 5.3.25 -- Browser(s) name and version -- : Google Chrome -- Error-message(debug-mod must be tuned on) -- : Failed to load resource: net::ERR_CACHE_MISS in console box popup box isn't shown up when click on the add to cart button. I already configured as well in backend . How can i do? I'll really appreciate any suggestion or guiding.")* Hello, Did you set the "After a product is added to the cart" option to "Stay and display a popup notice" via "Hikashop->System->Configuration->Main" ? If yes, do you have any JavaScript error when adding a product to your cart ? The following user(s) said Thank You: [htunlinnaung](/forum/user/33763-htunlinnaung "View htunlinnaung's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzMxNDItcG9wdXAtYm94LWlzbnQtYXBwZWFyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[htunlinnaung](/forum/user/33763-htunlinnaung "View htunlinnaung's Profile")** - [![htunlinnaung's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33763-htunlinnaung "View htunlinnaung's Profile") Topic Author - [ Offline](/forum/user/33763-htunlinnaung) Less More - Posts: 12 - Thank you received: 0 - - 11 years 11 months ago [\#180607](#180607) by [htunlinnaung](/forum/user/33763-htunlinnaung "View htunlinnaung's Profile") Replied by *[htunlinnaung](/forum/user/33763-htunlinnaung "View htunlinnaung's Profile")* on topic *[Popup box isn't appear](/forum/26-product-category-display/873142-popup-box-isnt-appear#180607 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.3 -- PHP version -- : 5.3.25 -- Browser(s) name and version -- : Google Chrome -- Error-message(debug-mod must be tuned on) -- : Failed to load resource: net::ERR_CACHE_MISS in console box popup box isn't shown up when click on the add to cart button. I already configured as well in backend . How can i do? I'll really appreciate any suggestion or guiding.")* Thanks for reply, I already set "After a product is added to the cart" is "stay and display popup notice". I got this error " Failed to load resource: net::ERR_CACHE_MISS" in my console tab in chrome. Please check this website link [ dev2.appvantage.sg/hofs88/](http://dev2.appvantage.sg/hofs88/). Show the way how can i correct this issue. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzMxNDItcG9wdXAtYm94LWlzbnQtYXBwZWFyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 11 years 11 months ago [\#180617](#180617) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Popup box isn't appear](/forum/26-product-category-display/873142-popup-box-isnt-appear#180617 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.3 -- PHP version -- : 5.3.25 -- Browser(s) name and version -- : Google Chrome -- Error-message(debug-mod must be tuned on) -- : Failed to load resource: net::ERR_CACHE_MISS in console box popup box isn't shown up when click on the add to cart button. I already configured as well in backend . How can i do? I'll really appreciate any suggestion or guiding.")* Hi, Please try to enable the option "Use AJAX when possible for add to cart buttons" in Configuration > Main > Advanced settings. If it is not better, could you try to use the default template for testing purposes, I think that it can potentially cause the issue. The following user(s) said Thank You: [htunlinnaung](/forum/user/33763-htunlinnaung "View htunlinnaung's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzMxNDItcG9wdXAtYm94LWlzbnQtYXBwZWFyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[htunlinnaung](/forum/user/33763-htunlinnaung "View htunlinnaung's Profile")** - [![htunlinnaung's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33763-htunlinnaung "View htunlinnaung's Profile") Topic Author - [ Offline](/forum/user/33763-htunlinnaung) Less More - Posts: 12 - Thank you received: 0 - - 11 years 11 months ago [\#180876](#180876) by [htunlinnaung](/forum/user/33763-htunlinnaung "View htunlinnaung's Profile") Replied by *[htunlinnaung](/forum/user/33763-htunlinnaung "View htunlinnaung's Profile")* on topic *[Popup box isn't appear](/forum/26-product-category-display/873142-popup-box-isnt-appear#180876 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.3 -- PHP version -- : 5.3.25 -- Browser(s) name and version -- : Google Chrome -- Error-message(debug-mod must be tuned on) -- : Failed to load resource: net::ERR_CACHE_MISS in console box popup box isn't shown up when click on the add to cart button. I already configured as well in backend . How can i do? I'll really appreciate any suggestion or guiding.")* Ya solved and worked. Thanks hikashop team for supporting. Why I haven't seem this option to fix the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzMxNDItcG9wdXAtYm94LWlzbnQtYXBwZWFyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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