[Skip to main content](#vessel-content) # Everything is lost!! ## - **[Alexandra Pot](/forum/user/35337-alexandra-pot "View Alexandra Pot's Profile")** - [![Alexandra Pot's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/fish.gif)](/forum/user/35337-alexandra-pot "View Alexandra Pot's Profile") Topic Author - [ Offline](/forum/user/35337-alexandra-pot) Less More - Posts: 2 - Thank you received: 0 - - 11 years 9 months ago [\#185387](#185387) by [Alexandra Pot](/forum/user/35337-alexandra-pot "View Alexandra Pot's Profile") *[Everything is lost!!](/forum/26-product-category-display/874030-everything-is-lost#185387 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 Hello, I worked for a month on a Joomla website for our company, their has been a problem because we foundd out that for that last month that i worked on the website the host didn't made a backup of it and it overwrite everything to a month before. It means that i lost a month of work. The person who did it says that everything is lost but i found it hard to believe. When i make a new product it recognize the product names and codes (in hikashop) and i Joomla it recognize also everything i ever made but i don't find anything back. Is their a way that i can restore that month of work? Does Hikashop has a database of it? And were can i find it? The most important thing for me is that i can restore all the products. I hope someone can help me because i'm desparate!")* was created by *[Alexandra Pot](/forum/user/35337-alexandra-pot "View Alexandra Pot's Profile")* -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 Hello, I worked for a month on a Joomla website for our company, their has been a problem because we foundd out that for that last month that i worked on the website the host didn't made a backup of it and it overwrite everything to a month before. It means that i lost a month of work. The person who did it says that everything is lost but i found it hard to believe. When i make a new product it recognize the product names and codes (in hikashop) and i Joomla it recognize also everything i ever made but i don't find anything back. Is their a way that i can restore that month of work? Does Hikashop has a database of it? And were can i find it? The most important thing for me is that i can restore all the products. I hope someone can help me because i'm desparate! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzQwMzAtZXZlcnl0aGluZy1pcy1sb3N0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Alexandra Pot](/forum/user/35337-alexandra-pot "View Alexandra Pot's Profile")** - [![Alexandra Pot's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/fish.gif)](/forum/user/35337-alexandra-pot "View Alexandra Pot's Profile") Topic Author - [ Offline](/forum/user/35337-alexandra-pot) Less More - Posts: 2 - Thank you received: 0 - - 11 years 9 months ago [\#185392](#185392) by [Alexandra Pot](/forum/user/35337-alexandra-pot "View Alexandra Pot's Profile") Replied by *[Alexandra Pot](/forum/user/35337-alexandra-pot "View Alexandra Pot's Profile")* on topic *[Everything is lost!!](/forum/26-product-category-display/874030-everything-is-lost#185392 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 Hello, I worked for a month on a Joomla website for our company, their has been a problem because we foundd out that for that last month that i worked on the website the host didn't made a backup of it and it overwrite everything to a month before. It means that i lost a month of work. The person who did it says that everything is lost but i found it hard to believe. When i make a new product it recognize the product names and codes (in hikashop) and i Joomla it recognize also everything i ever made but i don't find anything back. Is their a way that i can restore that month of work? Does Hikashop has a database of it? And were can i find it? The most important thing for me is that i can restore all the products. I hope someone can help me because i'm desparate!")* Is their nobody that can help me? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzQwMzAtZXZlcnl0aGluZy1pcy1sb3N0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 9 months ago [\#185391](#185391) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Everything is lost!!](/forum/26-product-category-display/874030-everything-is-lost#185391 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 Hello, I worked for a month on a Joomla website for our company, their has been a problem because we foundd out that for that last month that i worked on the website the host didn't made a backup of it and it overwrite everything to a month before. It means that i lost a month of work. The person who did it says that everything is lost but i found it hard to believe. When i make a new product it recognize the product names and codes (in hikashop) and i Joomla it recognize also everything i ever made but i don't find anything back. Is their a way that i can restore that month of work? Does Hikashop has a database of it? And were can i find it? The most important thing for me is that i can restore all the products. I hope someone can help me because i'm desparate!")* Hello, If you : - Don't have any old Hikahsop data on your database - Didn't exported your data via a csv file. You won't have any way to restore your Hikashop data. > When i make a new product > **it recognize the product names and codes (in hikashop)** and i Joomla it recognize also > everything i ever made but i don't find anything back It's probably coming from your browser cache. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzQwMzAtZXZlcnl0aGluZy1pcy1sb3N0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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