[Skip to main content](#vessel-content) # Unable to delete the product image ## - **[sanket.pattekar](/forum/user/35472-sanket-pattekar "View sanket.pattekar's Profile")** - [![sanket.pattekar's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35472-sanket-pattekar "View sanket.pattekar's Profile") Topic Author - [ Offline](/forum/user/35472-sanket-pattekar) Less More - Posts: 17 - Thank you received: 0 - - 11 years 9 months ago [\#186367](#186367) by [sanket.pattekar](/forum/user/35472-sanket-pattekar "View sanket.pattekar's Profile") *[Unable to delete the product image](/forum/26-product-category-display/874208-unable-to-delete-the-product-image#186367 "-- url of the page with the problem -- : None -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.1 -- Browser(s) name and version -- : IE -- Error-message(debug-mod must be tuned on) -- : Error 1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '))' at line 1 SQL=SELECT file_path FROM q6nw3_hikashop_file WHERE file_path IN ('shampoo_100ml_break_over_720_16813.jpg') AND (file_ref_id != 77 OR file_id IN ()) Hi I am getting error while deleting the image attached to a product (Attached error message). The only way I can delete this file is to delete it from Mysql table *_hikashop_file. Please suggest ~Sanket")* was created by *[sanket.pattekar](/forum/user/35472-sanket-pattekar "View sanket.pattekar's Profile")* -- url of the page with the problem -- : None -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.1 -- Browser(s) name and version -- : IE -- Error-message(debug-mod must be tuned on) -- : Error 1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '))' at line 1 SQL=SELECT file_path FROM q6nw3_hikashop_file WHERE file_path IN ('shampoo_100ml_break_over_720_16813.jpg') AND (file_ref_id != 77 OR file_id IN ()) Hi I am getting error while deleting the image attached to a product (Attached error message). The only way I can delete this file is to delete it from Mysql table *_hikashop_file. Please suggest ~Sanket - [ ![Error.png](/forum/attachment/21654) ](/forum/attachment/21654 "Error.png") [ ](/forum/attachment/21654?download=1 "Error.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzQyMDgtdW5hYmxlLXRvLWRlbGV0ZS10aGUtcHJvZHVjdC1pbWFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 9 months ago [\#186387](#186387) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Unable to delete the product image](/forum/26-product-category-display/874208-unable-to-delete-the-product-image#186387 "-- url of the page with the problem -- : None -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.1 -- Browser(s) name and version -- : IE -- Error-message(debug-mod must be tuned on) -- : Error 1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '))' at line 1 SQL=SELECT file_path FROM q6nw3_hikashop_file WHERE file_path IN ('shampoo_100ml_break_over_720_16813.jpg') AND (file_ref_id != 77 OR file_id IN ()) Hi I am getting error while deleting the image attached to a product (Attached error message). The only way I can delete this file is to delete it from Mysql table *_hikashop_file. Please suggest ~Sanket")* Hi, Thank you for your feedback. We added a patch on our end in order ot fix the issue. Please download again the install package of HikaShop via the menu My account>My subscriptions on our website and install it on your website and that will add the patch on your website and it should then work fine. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzQyMDgtdW5hYmxlLXRvLWRlbGV0ZS10aGUtcHJvZHVjdC1pbWFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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