[Skip to main content](#vessel-content) # image dimension change every time ## - **[Zini](/forum/user/35902-zini "View Zini's Profile")** - [![Zini's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35902-zini "View Zini's Profile") Topic Author - [ Offline](/forum/user/35902-zini) Less More - Posts: 11 - Thank you received: 0 - - 11 years 8 months ago [\#189029](#189029) by [Zini](/forum/user/35902-zini "View Zini's Profile") *[image dimension change every time](/forum/26-product-category-display/874688-image-dimension-change-every-time#189029 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.25 -- Browser(s) name and version -- : firefox and safari I don't understand why when I uplod image for categories or products the first or second img uloaded are ok, and then for the other something change and reduce my original img. how can I solve this problem? I tried to upload the original img by ftp, but I can't chose the img from back end I can only upload. hope there is a solution. thanks")* was created by *[Zini](/forum/user/35902-zini "View Zini's Profile")* -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.25 -- Browser(s) name and version -- : firefox and safari I don't understand why when I uplod image for categories or products the first or second img uloaded are ok, and then for the other something change and reduce my original img. how can I solve this problem? I tried to upload the original img by ftp, but I can't chose the img from back end I can only upload. hope there is a solution. thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzQ2ODgtaW1hZ2UtZGltZW5zaW9uLWNoYW5nZS1ldmVyeS10aW1lP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 8 months ago [\#189034](#189034) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[image dimension change every time](/forum/26-product-category-display/874688-image-dimension-change-every-time#189034 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.25 -- Browser(s) name and version -- : firefox and safari I don't understand why when I uplod image for categories or products the first or second img uloaded are ok, and then for the other something change and reduce my original img. how can I solve this problem? I tried to upload the original img by ftp, but I can't chose the img from back end I can only upload. hope there is a solution. thanks")* Hi, You can use the button "select" to choose manually an image you uploaded in the right folder (the HikaShop upload folder /media/com_hikashop/upload/ ) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzQ2ODgtaW1hZ2UtZGltZW5zaW9uLWNoYW5nZS1ldmVyeS10aW1lP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Zini](/forum/user/35902-zini "View Zini's Profile")** - [![Zini's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35902-zini "View Zini's Profile") Topic Author - [ Offline](/forum/user/35902-zini) Less More - Posts: 11 - Thank you received: 0 - - 11 years 8 months ago [\#189079](#189079) by [Zini](/forum/user/35902-zini "View Zini's Profile") Replied by *[Zini](/forum/user/35902-zini "View Zini's Profile")* on topic *[image dimension change every time](/forum/26-product-category-display/874688-image-dimension-change-every-time#189079 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.25 -- Browser(s) name and version -- : firefox and safari I don't understand why when I uplod image for categories or products the first or second img uloaded are ok, and then for the other something change and reduce my original img. how can I solve this problem? I tried to upload the original img by ftp, but I can't chose the img from back end I can only upload. hope there is a solution. thanks")* there isn't botton select when you create a category there is only choose for upload. it is strange because the original img that I upload has different dimension. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzQ2ODgtaW1hZ2UtZGltZW5zaW9uLWNoYW5nZS1ldmVyeS10aW1lP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 8 months ago [\#189096](#189096) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[image dimension change every time](/forum/26-product-category-display/874688-image-dimension-change-every-time#189096 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.25 -- Browser(s) name and version -- : firefox and safari I don't understand why when I uplod image for categories or products the first or second img uloaded are ok, and then for the other something change and reduce my original img. how can I solve this problem? I tried to upload the original img by ftp, but I can't chose the img from back end I can only upload. hope there is a solution. thanks")* Hi, If you get your images reduced, it means that you filled the "image width" and "image height" options of the HikaShop configuration which allow you to resize the images when you upload them. If you don't want that, then you should have left these fields empty, like they are by default. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzQ2ODgtaW1hZ2UtZGltZW5zaW9uLWNoYW5nZS1ldmVyeS10aW1lP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[lionel75](/forum/user/11856-lionel75 "View lionel75's Profile")** - [![lionel75's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11856-lionel75 "View lionel75's Profile") - [ Offline](/forum/user/11856-lionel75) Less More - Posts: 846 - Thank you received: 92 - - 11 years 8 months ago - 11 years 8 months ago [\#189129](#189129) by [lionel75](/forum/user/11856-lionel75 "View lionel75's Profile") Replied by *[lionel75](/forum/user/11856-lionel75 "View lionel75's Profile")* on topic *[image dimension change every time](/forum/26-product-category-display/874688-image-dimension-change-every-time#189129 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.25 -- Browser(s) name and version -- : firefox and safari I don't understand why when I uplod image for categories or products the first or second img uloaded are ok, and then for the other something change and reduce my original img. how can I solve this problem? I tried to upload the original img by ftp, but I can't chose the img from back end I can only upload. hope there is a solution. thanks")* Hi Does this process occur during import backend ? Does this process modify the real images structure ? Does it save the original somewhere ? regard's Last edit: 11 years 8 months ago by [lionel75](/forum/user/11856-lionel75 "View lionel75's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzQ2ODgtaW1hZ2UtZGltZW5zaW9uLWNoYW5nZS1ldmVyeS10aW1lP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Zini](/forum/user/35902-zini "View Zini's Profile")** - [![Zini's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35902-zini "View Zini's Profile") Topic Author - [ Offline](/forum/user/35902-zini) Less More - Posts: 11 - Thank you received: 0 - - 11 years 8 months ago [\#189168](#189168) by [Zini](/forum/user/35902-zini "View Zini's Profile") Replied by *[Zini](/forum/user/35902-zini "View Zini's Profile")* on topic *[image dimension change every time](/forum/26-product-category-display/874688-image-dimension-change-every-time#189168 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.25 -- Browser(s) name and version -- : firefox and safari I don't understand why when I uplod image for categories or products the first or second img uloaded are ok, and then for the other something change and reduce my original img. how can I solve this problem? I tried to upload the original img by ftp, but I can't chose the img from back end I can only upload. hope there is a solution. thanks")* I thought that "image width" and "image height" were only for viewing the image in this specified dimension not to change theme during upload. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzQ2ODgtaW1hZ2UtZGltZW5zaW9uLWNoYW5nZS1ldmVyeS10aW1lP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Zini](/forum/user/35902-zini "View Zini's Profile")** - [![Zini's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35902-zini "View Zini's Profile") Topic Author - [ Offline](/forum/user/35902-zini) Less More - Posts: 11 - Thank you received: 0 - - 11 years 8 months ago [\#189169](#189169) by [Zini](/forum/user/35902-zini "View Zini's Profile") Replied by *[Zini](/forum/user/35902-zini "View Zini's Profile")* on topic *[image dimension change every time](/forum/26-product-category-display/874688-image-dimension-change-every-time#189169 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.25 -- Browser(s) name and version -- : firefox and safari I don't understand why when I uplod image for categories or products the first or second img uloaded are ok, and then for the other something change and reduce my original img. how can I solve this problem? I tried to upload the original img by ftp, but I can't chose the img from back end I can only upload. hope there is a solution. thanks")* no during import yes this process has modified the img dimension it saves the image in to upload directory Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzQ2ODgtaW1hZ2UtZGltZW5zaW9uLWNoYW5nZS1ldmVyeS10aW1lP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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