[Skip to main content](#vessel-content) # Hikashop stock doesn't work ## - **[Deecommerce](/forum/user/36102-deecommerce "View Deecommerce's Profile")** - [![Deecommerce's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar36102.jpg)](/forum/user/36102-deecommerce "View Deecommerce's Profile") Topic Author - [ Offline](/forum/user/36102-deecommerce) Less More - Posts: 6 - Thank you received: 0 - - - - [](http://www.watches4watch.com) - 11 years 8 months ago [\#190221](#190221) by [Deecommerce](/forum/user/36102-deecommerce "View Deecommerce's Profile") *[Hikashop stock doesn't work](/forum/26-product-category-display/874891-hikashop-stock-doesnt-work#190221 "-- url of the page with the problem -- : www.watches4watch.com -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.33 I have a problem with the stock. After someone orders a watch, and the amount of the stock is 1, the stock does not change after ordering. I've searched for the answer, and I really hope I can find it here.")* was created by *[Deecommerce](/forum/user/36102-deecommerce "View Deecommerce's Profile")* -- url of the page with the problem -- : [ www.watches4watch.com](http://www.watches4watch.com) -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.33 I have a problem with the stock. After someone orders a watch, and the amount of the stock is 1, the stock does not change after ordering. I've searched for the answer, and I really hope I can find it here. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzQ4OTEtaGlrYXNob3Atc3RvY2stZG9lc250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 8 months ago [\#190223](#190223) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Hikashop stock doesn't work](/forum/26-product-category-display/874891-hikashop-stock-doesnt-work#190223 "-- url of the page with the problem -- : www.watches4watch.com -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.33 I have a problem with the stock. After someone orders a watch, and the amount of the stock is 1, the stock does not change after ordering. I've searched for the answer, and I really hope I can find it here.")* Hi, Please check the "Update the product stock on confirmed status" option. [ www.hikashop.com/support/support/documen...ig.html#main\_product](http://www.hikashop.com/support/support/documentation/54-hikashop-config.html#main_product) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzQ4OTEtaGlrYXNob3Atc3RvY2stZG9lc250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Deecommerce](/forum/user/36102-deecommerce "View Deecommerce's Profile")** - [![Deecommerce's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar36102.jpg)](/forum/user/36102-deecommerce "View Deecommerce's Profile") Topic Author - [ Offline](/forum/user/36102-deecommerce) Less More - Posts: 6 - Thank you received: 0 - - - - [](http://www.watches4watch.com) - 11 years 8 months ago [\#190471](#190471) by [Deecommerce](/forum/user/36102-deecommerce "View Deecommerce's Profile") Replied by *[Deecommerce](/forum/user/36102-deecommerce "View Deecommerce's Profile")* on topic *[Hikashop stock doesn't work](/forum/26-product-category-display/874891-hikashop-stock-doesnt-work#190471 "-- url of the page with the problem -- : www.watches4watch.com -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.33 I have a problem with the stock. After someone orders a watch, and the amount of the stock is 1, the stock does not change after ordering. I've searched for the answer, and I really hope I can find it here.")* I've checked that, but it says YES... I don't get what is going wrong... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzQ4OTEtaGlrYXNob3Atc3RvY2stZG9lc250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 8 months ago [\#190499](#190499) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Hikashop stock doesn't work](/forum/26-product-category-display/874891-hikashop-stock-doesnt-work#190499 "-- url of the page with the problem -- : www.watches4watch.com -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.33 I have a problem with the stock. After someone orders a watch, and the amount of the stock is 1, the stock does not change after ordering. I've searched for the answer, and I really hope I can find it here.")* Hello, Can you also check the status of your order to be sure that you have a confirmed status in it ? Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzQ4OTEtaGlrYXNob3Atc3RvY2stZG9lc250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Deecommerce](/forum/user/36102-deecommerce "View Deecommerce's Profile")** - [![Deecommerce's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar36102.jpg)](/forum/user/36102-deecommerce "View Deecommerce's Profile") Topic Author - [ Offline](/forum/user/36102-deecommerce) Less More - Posts: 6 - Thank you received: 0 - - - - [](http://www.watches4watch.com) - 11 years 8 months ago [\#190880](#190880) by [Deecommerce](/forum/user/36102-deecommerce "View Deecommerce's Profile") Replied by *[Deecommerce](/forum/user/36102-deecommerce "View Deecommerce's Profile")* on topic *[Hikashop stock doesn't work](/forum/26-product-category-display/874891-hikashop-stock-doesnt-work#190880 "-- url of the page with the problem -- : www.watches4watch.com -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.33 I have a problem with the stock. After someone orders a watch, and the amount of the stock is 1, the stock does not change after ordering. I've searched for the answer, and I really hope I can find it here.")* Hi there, It is the confirmed status, but I translated confirmed to "bevestigd". But if I look at the status "bevestigd", the name is still "confirmed". I hope you know what I mean. Were did I go wrong? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzQ4OTEtaGlrYXNob3Atc3RvY2stZG9lc250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 8 months ago [\#191147](#191147) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Hikashop stock doesn't work](/forum/26-product-category-display/874891-hikashop-stock-doesnt-work#191147 "-- url of the page with the problem -- : www.watches4watch.com -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.33 I have a problem with the stock. After someone orders a watch, and the amount of the stock is 1, the stock does not change after ordering. I've searched for the answer, and I really hope I can find it here.")* Hi, How did you translate the "confirmed" order status ? Depending how you translated it, we might need an access to your backend in order to check your configuration. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzQ4OTEtaGlrYXNob3Atc3RvY2stZG9lc250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Deecommerce](/forum/user/36102-deecommerce "View Deecommerce's Profile")** - [![Deecommerce's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar36102.jpg)](/forum/user/36102-deecommerce "View Deecommerce's Profile") Topic Author - [ Offline](/forum/user/36102-deecommerce) Less More - Posts: 6 - Thank you received: 0 - - - - [](http://www.watches4watch.com) - 11 years 7 months ago [\#192769](#192769) by [Deecommerce](/forum/user/36102-deecommerce "View Deecommerce's Profile") Replied by *[Deecommerce](/forum/user/36102-deecommerce "View Deecommerce's Profile")* on topic *[Hikashop stock doesn't work](/forum/26-product-category-display/874891-hikashop-stock-doesnt-work#192769 "-- url of the page with the problem -- : www.watches4watch.com -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.33 I have a problem with the stock. After someone orders a watch, and the amount of the stock is 1, the stock does not change after ordering. I've searched for the answer, and I really hope I can find it here.")* Hi Jerome, I've searched for the way I translated it, but I must say I really don't know how I did that... Can I give you access to the backend? It would be very nice if this problem was resolved. Now I have to check the stock myself every time there is a oder... Best regards, Desiree Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzQ4OTEtaGlrYXNob3Atc3RvY2stZG9lc250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 11 years 7 months ago [\#192791](#192791) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Hikashop stock doesn't work](/forum/26-product-category-display/874891-hikashop-stock-doesnt-work#192791 "-- url of the page with the problem -- : www.watches4watch.com -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.33 I have a problem with the stock. After someone orders a watch, and the amount of the stock is 1, the stock does not change after ordering. I've searched for the answer, and I really hope I can find it here.")* Hi, Yes you can send us a backend access. You can give us the informations via our contact form: [ www.hikashop.com/support/contact-us.html](http://www.hikashop.com/support/contact-us.html) Don't forget to give the link to that topic in the message. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzQ4OTEtaGlrYXNob3Atc3RvY2stZG9lc250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 7 months ago [\#193194](#193194) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Hikashop stock doesn't work](/forum/26-product-category-display/874891-hikashop-stock-doesnt-work#193194 "-- url of the page with the problem -- : www.watches4watch.com -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.33 I have a problem with the stock. After someone orders a watch, and the amount of the stock is 1, the stock does not change after ordering. I've searched for the answer, and I really hope I can find it here.")* Hi, Thanks for the access. It looks like your HikaShop configuration was incorrect for the setting "Invoice order statuses". This option lists the valid statuses indicating that an order is confirmed/paid/valid. The previous setting had "bevestigd" instead of "confirmed" but the setting use the order statuses key. In HikaShop 2.4.0 we improved the interface and now we use "namebox" to select the order statuses so there is no more confusion possible. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzQ4OTEtaGlrYXNob3Atc3RvY2stZG9lc250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.272 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)