[Skip to main content](#vessel-content) # cart updating not working properly ## - **[LudwigVan](/forum/user/36203-ludwigvan "View LudwigVan's Profile")** - [![LudwigVan's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar36203.png)](/forum/user/36203-ludwigvan "View LudwigVan's Profile") Topic Author - [ Offline](/forum/user/36203-ludwigvan) - OpenSource is a future. Less More - Posts: 19 - Thank you received: 0 - - 11 years 7 months ago - 11 years 7 months ago [\#192779](#192779) by [LudwigVan](/forum/user/36203-ludwigvan "View LudwigVan's Profile") *[cart updating not working properly](/forum/26-product-category-display/875347-cart-updating-not-working-properly#192779 "-- url of the page with the problem -- : www.superiorimportsltd.uk -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.4.0 Hello, please i have a small problem. I installed some extensions for high speed my website, also Gzip enabled and cache on. Problem is, that cart is not updated properly while shopping. Sometimes customers cant delete product from cart, (product is removed, but cart is showing old results.) etc. Its possible to fix this? Customers are confused when they remove all products from card and cart appear still full. Thank you very much")* was created by *[LudwigVan](/forum/user/36203-ludwigvan "View LudwigVan's Profile")* -- url of the page with the problem -- : [ www.superiorimportsltd.uk](http://www.superiorimportsltd.uk) -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.4.0 Hello, please i have a small problem. I installed some extensions for high speed my website, also Gzip enabled and cache on. Problem is, that cart is not updated properly while shopping. Sometimes customers cant delete product from cart, (product is removed, but cart is showing old results.) etc. Its possible to fix this? Customers are confused when they remove all products from card and cart appear still full. Thank you very much Last edit: 11 years 7 months ago by [LudwigVan](/forum/user/36203-ludwigvan "View LudwigVan's Profile"). Reason: wrong spelling Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzUzNDctY2FydC11cGRhdGluZy1ub3Qtd29ya2luZy1wcm9wZXJseT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile")** - [![lousyfool's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar28604.jpg)](/forum/user/28604-lousyfool "View lousyfool's Profile") - [ Offline](/forum/user/28604-lousyfool) Less More - Posts: 2143 - Thank you received: 747 - - [](http://www.inphase.one) - 11 years 7 months ago [\#192883](#192883) by [lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile") Replied by *[lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile")* on topic *[cart updating not working properly](/forum/26-product-category-display/875347-cart-updating-not-working-properly#192883 "-- url of the page with the problem -- : www.superiorimportsltd.uk -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.4.0 Hello, please i have a small problem. I installed some extensions for high speed my website, also Gzip enabled and cache on. Problem is, that cart is not updated properly while shopping. Sometimes customers cant delete product from cart, (product is removed, but cart is showing old results.) etc. Its possible to fix this? Customers are confused when they remove all products from card and cart appear still full. Thank you very much")* Hi, Please see here: [ www.hikashop.com/forum/checkout/875316-cart-caching-issues.html](http://www.hikashop.com/forum/checkout/875316-cart-caching-issues.html) and other cache-related threads. --- Need help with customisations of layouts, style or other site development? [ PM me!](/component/uddeim/?task=new) (Don't forget to turn on [ "E-mail notification of new messages"](/component/uddeim/?task=settings)) The following user(s) said Thank You: [LudwigVan](/forum/user/36203-ludwigvan "View LudwigVan's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzUzNDctY2FydC11cGRhdGluZy1ub3Qtd29ya2luZy1wcm9wZXJseT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 7 months ago [\#192788](#192788) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[cart updating not working properly](/forum/26-product-category-display/875347-cart-updating-not-working-properly#192788 "-- url of the page with the problem -- : www.superiorimportsltd.uk -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.4.0 Hello, please i have a small problem. I installed some extensions for high speed my website, also Gzip enabled and cache on. Problem is, that cart is not updated properly while shopping. Sometimes customers cant delete product from cart, (product is removed, but cart is showing old results.) etc. Its possible to fix this? Customers are confused when they remove all products from card and cart appear still full. Thank you very much")* Hello, Can you disable the Joomla cache, and clear it ? And disable it in the joomla config, and unpublish the cache plugin. Also can you clear your browser's cache and try it again. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzUzNDctY2FydC11cGRhdGluZy1ub3Qtd29ya2luZy1wcm9wZXJseT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[LudwigVan](/forum/user/36203-ludwigvan "View LudwigVan's Profile")** - [![LudwigVan's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar36203.png)](/forum/user/36203-ludwigvan "View LudwigVan's Profile") Topic Author - [ Offline](/forum/user/36203-ludwigvan) - OpenSource is a future. Less More - Posts: 19 - Thank you received: 0 - - 11 years 7 months ago [\#193138](#193138) by [LudwigVan](/forum/user/36203-ludwigvan "View LudwigVan's Profile") Replied by *[LudwigVan](/forum/user/36203-ludwigvan "View LudwigVan's Profile")* on topic *[cart updating not working properly](/forum/26-product-category-display/875347-cart-updating-not-working-properly#193138 "-- url of the page with the problem -- : www.superiorimportsltd.uk -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.4.0 Hello, please i have a small problem. I installed some extensions for high speed my website, also Gzip enabled and cache on. Problem is, that cart is not updated properly while shopping. Sometimes customers cant delete product from cart, (product is removed, but cart is showing old results.) etc. Its possible to fix this? Customers are confused when they remove all products from card and cart appear still full. Thank you very much")* Lousyfool, thank you, this article helped a lot. Mohamed, thank you. For me is best solution in lousyfool article, cause when i turn off cache plugin, my site is extreme slow. Jotcache extension is best solution for me, cause you can stop caching in hikashop modules and in same time run caching for rest of site. Thank you all. Solved. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzUzNDctY2FydC11cGRhdGluZy1ub3Qtd29ya2luZy1wcm9wZXJseT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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