[Skip to main content](#vessel-content) # Characteristic error ## - **[mfd](/forum/user/36996-mfd "View mfd's Profile")** - [![mfd's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36996-mfd "View mfd's Profile") Topic Author - [ Offline](/forum/user/36996-mfd) Less More - Posts: 2 - Thank you received: 0 - - 11 years 6 months ago - 11 years 6 months ago [\#199369](#199369) by [mfd](/forum/user/36996-mfd "View mfd's Profile") *[Characteristic error](/forum/26-product-category-display/876512-characteristic-error#199369 "-- url of the page with the problem -- : www.mfd-uk.co.uk/drawer-runners/product/8-db-45h-45 -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.0.2 -- PHP version -- : ucgi5 Hi I have got a problem with characteristic sequence. Example length should be from 250, next 300 up to 700 however at Hikashop the sequence of length are in different order e.g 700, then 250, then 400 How can I amend this? PS. I did make sure that when I create the length I started from the lowest ones and increasing in size")* was created by *[mfd](/forum/user/36996-mfd "View mfd's Profile")* -- url of the page with the problem -- : [ www.mfd-uk.co.uk/drawer-runners/product/8-db-45h-45](http://www.mfd-uk.co.uk/drawer-runners/product/8-db-45h-45) -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.0.2 -- PHP version -- : ucgi5 Hi I have got a problem with characteristic sequence. Example length should be from 250, next 300 up to 700 however at Hikashop the sequence of length are in different order e.g 700, then 250, then 400 How can I amend this? PS. I did make sure that when I create the length I started from the lowest ones and increasing in size [ ![Hikashop_error.jpg](/forum/attachment/23917) ](/forum/attachment/23917 "...shop_error.jpg") - [ ![Hikashop_error.jpg](/forum/attachment/23917) ](/forum/attachment/23917 "...shop_error.jpg") [ ](/forum/attachment/23917?download=1 "...shop_error.jpg") Last edit: 11 years 6 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile"). Reason: remove duplicate content Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzY1MTItY2hhcmFjdGVyaXN0aWMtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 6 months ago [\#199395](#199395) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Characteristic error](/forum/26-product-category-display/876512-characteristic-error#199395 "-- url of the page with the problem -- : www.mfd-uk.co.uk/drawer-runners/product/8-db-45h-45 -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.0.2 -- PHP version -- : ucgi5 Hi I have got a problem with characteristic sequence. Example length should be from 250, next 300 up to 700 however at Hikashop the sequence of length are in different order e.g 700, then 250, then 400 How can I amend this? PS. I did make sure that when I create the length I started from the lowest ones and increasing in size")* Hi, Edit your characteristic via the menu Products>Characteristics and make sure that the "order" field of each value has the correct order for the order that you want for the values in the characteristic dropdown. Then, make sure that you set the "Characteristics values ordering" option of the configuration to "ordering" and that should display the values in the correct order in your dropdown. The following user(s) said Thank You: [mfd](/forum/user/36996-mfd "View mfd's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzY1MTItY2hhcmFjdGVyaXN0aWMtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mfd](/forum/user/36996-mfd "View mfd's Profile")** - [![mfd's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36996-mfd "View mfd's Profile") Topic Author - [ Offline](/forum/user/36996-mfd) Less More - Posts: 2 - Thank you received: 0 - - 11 years 6 months ago [\#199512](#199512) by [mfd](/forum/user/36996-mfd "View mfd's Profile") Replied by *[mfd](/forum/user/36996-mfd "View mfd's Profile")* on topic *[Characteristic error](/forum/26-product-category-display/876512-characteristic-error#199512 "-- url of the page with the problem -- : www.mfd-uk.co.uk/drawer-runners/product/8-db-45h-45 -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.0.2 -- PHP version -- : ucgi5 Hi I have got a problem with characteristic sequence. Example length should be from 250, next 300 up to 700 however at Hikashop the sequence of length are in different order e.g 700, then 250, then 400 How can I amend this? PS. I did make sure that when I create the length I started from the lowest ones and increasing in size")* Hi Nicolas thank you for your help it is works perfectly. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzY1MTItY2hhcmFjdGVyaXN0aWMtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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