[Skip to main content](#vessel-content) # Popup image in shadowbox becoming oversized ## - **[dennis3m](/forum/user/36804-dennis3m "View dennis3m's Profile")** - [![dennis3m's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/flower.jpg)](/forum/user/36804-dennis3m "View dennis3m's Profile") Topic Author - [ Offline](/forum/user/36804-dennis3m) Less More - Posts: 28 - Thank you received: 1 - - 11 years 5 months ago [\#200178](#200178) by [dennis3m](/forum/user/36804-dennis3m "View dennis3m's Profile") *[Popup image in shadowbox becoming oversized](/forum/26-product-category-display/876663-popup-image-in-shadowbox-becoming-oversized#200178 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 -- PHP version -- : 5.4.38 -- Browser(s) name and version -- : Safari 8.0.5(Mac), Chrome (Mac) 41.0.2272.118 (64-bit) Hello: Just wondering if you could help me figure out how I could take back control of the pop-up image size. We have recently changed some of the product page codes so that the Collapsable menu would...not collapse. We really wanted just to have the customer reviews openly displayed underneath and this was the only choice we could think of. You can have a look here: www.peekabloom.com/index.php/en/product/product/90-sunflowers I am guessing that because of this mod, it has altered the way images are loading when the thumbnails are pressed. Now we get a gigantic image that doesn't even fit onto the screen. Nor is there are way to scroll down to view any part of the image aside from the top. I could contact my theme owner, but they are basically not responding to any questions, unfortunately. I was just wondering if you would have any advice on how we could control it so that it would return to load within the screen revenue.")* was created by *[dennis3m](/forum/user/36804-dennis3m "View dennis3m's Profile")* -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 -- PHP version -- : 5.4.38 -- Browser(s) name and version -- : Safari 8.0.5(Mac), Chrome (Mac) 41.0.2272.118 (64-bit) Hello: Just wondering if you could help me figure out how I could take back control of the pop-up image size. We have recently changed some of the product page codes so that the Collapsable menu would...not collapse. We really wanted just to have the customer reviews openly displayed underneath and this was the only choice we could think of. You can have a look here: [ www.peekabloom.com/index.php/en/product/product/90-sunflowers](http://www.peekabloom.com/index.php/en/product/product/90-sunflowers) I am guessing that because of this mod, it has altered the way images are loading when the thumbnails are pressed. Now we get a gigantic image that doesn't even fit onto the screen. Nor is there are way to scroll down to view any part of the image aside from the top. [ ![Screenshot_2015-04-29_00_00_06.png](/forum/attachment/24137) ](/forum/attachment/24137 "...9_00_00_06.png") I could contact my theme owner, but they are basically not responding to any questions, unfortunately. I was just wondering if you would have any advice on how we could control it so that it would return to load within the screen revenue. - [ ![Screenshot_2015-04-29_00_00_06.png](/forum/attachment/24137) ](/forum/attachment/24137 "...9_00_00_06.png") [ ](/forum/attachment/24137?download=1 "...9_00_00_06.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzY2NjMtcG9wdXAtaW1hZ2UtaW4tc2hhZG93Ym94LWJlY29taW5nLW92ZXJzaXplZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 5 months ago [\#200182](#200182) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Popup image in shadowbox becoming oversized](/forum/26-product-category-display/876663-popup-image-in-shadowbox-becoming-oversized#200182 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 -- PHP version -- : 5.4.38 -- Browser(s) name and version -- : Safari 8.0.5(Mac), Chrome (Mac) 41.0.2272.118 (64-bit) Hello: Just wondering if you could help me figure out how I could take back control of the pop-up image size. We have recently changed some of the product page codes so that the Collapsable menu would...not collapse. We really wanted just to have the customer reviews openly displayed underneath and this was the only choice we could think of. You can have a look here: www.peekabloom.com/index.php/en/product/product/90-sunflowers I am guessing that because of this mod, it has altered the way images are loading when the thumbnails are pressed. Now we get a gigantic image that doesn't even fit onto the screen. Nor is there are way to scroll down to view any part of the image aside from the top. I could contact my theme owner, but they are basically not responding to any questions, unfortunately. I was just wondering if you would have any advice on how we could control it so that it would return to load within the screen revenue.")* Hi, I'm sorry but the image system you are using is not "shadowbox" but "prettyPhoto" which is included by your template. We can't help you with that popup system that we do not know. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzY2NjMtcG9wdXAtaW1hZ2UtaW4tc2hhZG93Ym94LWJlY29taW5nLW92ZXJzaXplZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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