[Skip to main content](#vessel-content) # Product Options 0 price showing in cart ## - **[11Studios](/forum/user/37269-11studios "View 11Studios's Profile")** - [![11Studios's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37269-11studios "View 11Studios's Profile") Topic Author - [ Offline](/forum/user/37269-11studios) Less More - Posts: 9 - Thank you received: 0 - - 11 years 4 months ago - 11 years 4 months ago [\#204301](#204301) by [11Studios](/forum/user/37269-11studios "View 11Studios's Profile") *[Product Options 0 price showing in cart](/forum/26-product-category-display/877426-product-options-0-price-showing-in-cart#204301 "-- HikaShop version -- : 1504301217 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.6 -- Browser(s) name and version -- : all Outline: I have a product that's a package set of 3 items together. This package has upgrade options to add 3 new upgraded products along with the order. I added these 3 new products as separate items, with only 2 products containing characteristics for sizes. ( small, med, large,etc. ) Because the 2 add-on products have characteristics assigned to them, there is not a default for "no" like there is when you add a product without characteristics. To by pass this issue, I added one more characteristic to each new upgradable product and set the name to "no upgrade" and the price at 0 for that particular characteristic. ( So shoppers do not have to add the product to the order if they do not wish since it's an upgrade. ) Issue: When a shopper adds the package to the cart when the upgrades are set to "no upgrade", the upgradable add-ons are added to the cart anyway, even though the price is set to 0. Is there a way to keep these upgradable products from being added to the cart when the drop down box is set to "no upgrade" ( price 0 ) ? It would be a lot cleaner and less confusing for the customer. Thanks in advance.")* was created by *[11Studios](/forum/user/37269-11studios "View 11Studios's Profile")* -- HikaShop version -- : 1504301217 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.6 -- Browser(s) name and version -- : all **Outline:** I have a product that's a package set of 3 items together. This package has upgrade options to add 3 new upgraded products along with the order. I added these 3 new products as separate items, with only 2 products containing characteristics for sizes. ( small, med, large,etc. ) Because the 2 add-on products have characteristics assigned to them, there is not a default for "no" like there is when you add a product without characteristics. To by pass this issue, I added one more characteristic to each new upgradable product and set the name to "no upgrade" and the price at 0 for that particular characteristic. ( So shoppers do not have to add the product to the order if they do not wish since it's an upgrade. ) **Issue:** When a shopper adds the package to the cart when the upgrades are set to "no upgrade", the upgradable add-ons are added to the cart anyway, even though the price is set to 0. Is there a way to keep these upgradable products from being added to the cart when the drop down box is set to "no upgrade" ( price 0 ) ? It would be a lot cleaner and less confusing for the customer. Thanks in advance. - [ ![sample1.jpg](/forum/attachment/24825) ](/forum/attachment/24825 "sample1.jpg") [ ](/forum/attachment/24825?download=1 "sample1.jpg") - [ ![sample2.jpg](/forum/attachment/24826) ](/forum/attachment/24826 "sample2.jpg") [ ](/forum/attachment/24826?download=1 "sample2.jpg") Last edit: 11 years 4 months ago by [11Studios](/forum/user/37269-11studios "View 11Studios's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84Nzc0MjYtcHJvZHVjdC1vcHRpb25zLTAtcHJpY2Utc2hvd2luZy1pbi1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 4 months ago [\#204304](#204304) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Product Options 0 price showing in cart](/forum/26-product-category-display/877426-product-options-0-price-showing-in-cart#204304 "-- HikaShop version -- : 1504301217 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.6 -- Browser(s) name and version -- : all Outline: I have a product that's a package set of 3 items together. This package has upgrade options to add 3 new upgraded products along with the order. I added these 3 new products as separate items, with only 2 products containing characteristics for sizes. ( small, med, large,etc. ) Because the 2 add-on products have characteristics assigned to them, there is not a default for "no" like there is when you add a product without characteristics. To by pass this issue, I added one more characteristic to each new upgradable product and set the name to "no upgrade" and the price at 0 for that particular characteristic. ( So shoppers do not have to add the product to the order if they do not wish since it's an upgrade. ) Issue: When a shopper adds the package to the cart when the upgrades are set to "no upgrade", the upgradable add-ons are added to the cart anyway, even though the price is set to 0. Is there a way to keep these upgradable products from being added to the cart when the drop down box is set to "no upgrade" ( price 0 ) ? It would be a lot cleaner and less confusing for the customer. Thanks in advance.")* Hi, You could turn off the "display add to cart button for free products" setting of the HikaShop configuration. But that will display an error message, so I don't recommend it. Better than that would be to turn back on the "group options with products" setting of the HikaShop configuration so that the options get grouped together with the product for which they were added. It will be much more logical then, and that will also allow you to know which option is for which main product in the orders of your customers, which wouldn't be possible otherwise. The following user(s) said Thank You: [11Studios](/forum/user/37269-11studios "View 11Studios's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84Nzc0MjYtcHJvZHVjdC1vcHRpb25zLTAtcHJpY2Utc2hvd2luZy1pbi1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[11Studios](/forum/user/37269-11studios "View 11Studios's Profile")** - [![11Studios's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37269-11studios "View 11Studios's Profile") Topic Author - [ Offline](/forum/user/37269-11studios) Less More - Posts: 9 - Thank you received: 0 - - 11 years 4 months ago [\#204381](#204381) by [11Studios](/forum/user/37269-11studios "View 11Studios's Profile") Replied by *[11Studios](/forum/user/37269-11studios "View 11Studios's Profile")* on topic *[Product Options 0 price showing in cart](/forum/26-product-category-display/877426-product-options-0-price-showing-in-cart#204381 "-- HikaShop version -- : 1504301217 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.6 -- Browser(s) name and version -- : all Outline: I have a product that's a package set of 3 items together. This package has upgrade options to add 3 new upgraded products along with the order. I added these 3 new products as separate items, with only 2 products containing characteristics for sizes. ( small, med, large,etc. ) Because the 2 add-on products have characteristics assigned to them, there is not a default for "no" like there is when you add a product without characteristics. To by pass this issue, I added one more characteristic to each new upgradable product and set the name to "no upgrade" and the price at 0 for that particular characteristic. ( So shoppers do not have to add the product to the order if they do not wish since it's an upgrade. ) Issue: When a shopper adds the package to the cart when the upgrades are set to "no upgrade", the upgradable add-ons are added to the cart anyway, even though the price is set to 0. Is there a way to keep these upgradable products from being added to the cart when the drop down box is set to "no upgrade" ( price 0 ) ? It would be a lot cleaner and less confusing for the customer. Thanks in advance.")* That was it! I just had to switch that setting on and everything fell into place. Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84Nzc0MjYtcHJvZHVjdC1vcHRpb25zLTAtcHJpY2Utc2hvd2luZy1pbi1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[11Studios](/forum/user/37269-11studios "View 11Studios's Profile")** - [![11Studios's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37269-11studios "View 11Studios's Profile") Topic Author - [ Offline](/forum/user/37269-11studios) Less More - Posts: 9 - Thank you received: 0 - - 11 years 4 months ago [\#204391](#204391) by [11Studios](/forum/user/37269-11studios "View 11Studios's Profile") Replied by *[11Studios](/forum/user/37269-11studios "View 11Studios's Profile")* on topic *[Product Options 0 price showing in cart](/forum/26-product-category-display/877426-product-options-0-price-showing-in-cart#204391 "-- HikaShop version -- : 1504301217 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.6 -- Browser(s) name and version -- : all Outline: I have a product that's a package set of 3 items together. This package has upgrade options to add 3 new upgraded products along with the order. I added these 3 new products as separate items, with only 2 products containing characteristics for sizes. ( small, med, large,etc. ) Because the 2 add-on products have characteristics assigned to them, there is not a default for "no" like there is when you add a product without characteristics. To by pass this issue, I added one more characteristic to each new upgradable product and set the name to "no upgrade" and the price at 0 for that particular characteristic. ( So shoppers do not have to add the product to the order if they do not wish since it's an upgrade. ) Issue: When a shopper adds the package to the cart when the upgrades are set to "no upgrade", the upgradable add-ons are added to the cart anyway, even though the price is set to 0. Is there a way to keep these upgradable products from being added to the cart when the drop down box is set to "no upgrade" ( price 0 ) ? It would be a lot cleaner and less confusing for the customer. Thanks in advance.")* The products with no upgrade still show in the email sent for order conformation. ( The picture and it says 0.00 for 1 ) Is there a setting to remove this? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84Nzc0MjYtcHJvZHVjdC1vcHRpb25zLTAtcHJpY2Utc2hvd2luZy1pbi1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 4 months ago [\#204419](#204419) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Product Options 0 price showing in cart](/forum/26-product-category-display/877426-product-options-0-price-showing-in-cart#204419 "-- HikaShop version -- : 1504301217 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.6 -- Browser(s) name and version -- : all Outline: I have a product that's a package set of 3 items together. This package has upgrade options to add 3 new upgraded products along with the order. I added these 3 new products as separate items, with only 2 products containing characteristics for sizes. ( small, med, large,etc. ) Because the 2 add-on products have characteristics assigned to them, there is not a default for "no" like there is when you add a product without characteristics. To by pass this issue, I added one more characteristic to each new upgradable product and set the name to "no upgrade" and the price at 0 for that particular characteristic. ( So shoppers do not have to add the product to the order if they do not wish since it's an upgrade. ) Issue: When a shopper adds the package to the cart when the upgrades are set to "no upgrade", the upgradable add-ons are added to the cart anyway, even though the price is set to 0. Is there a way to keep these upgradable products from being added to the cart when the drop down box is set to "no upgrade" ( price 0 ) ? It would be a lot cleaner and less confusing for the customer. Thanks in advance.")* The emails also base themselves of that setting to group the options with the products. If that's not the case, then the only reason I could see would be that the emails had been modified. Is that the case ? Could you do a screenshot of the email so that we can see the issue ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84Nzc0MjYtcHJvZHVjdC1vcHRpb25zLTAtcHJpY2Utc2hvd2luZy1pbi1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[11Studios](/forum/user/37269-11studios "View 11Studios's Profile")** - [![11Studios's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37269-11studios "View 11Studios's Profile") Topic Author - [ Offline](/forum/user/37269-11studios) Less More - Posts: 9 - Thank you received: 0 - - 11 years 4 months ago [\#204475](#204475) by [11Studios](/forum/user/37269-11studios "View 11Studios's Profile") Replied by *[11Studios](/forum/user/37269-11studios "View 11Studios's Profile")* on topic *[Product Options 0 price showing in cart](/forum/26-product-category-display/877426-product-options-0-price-showing-in-cart#204475 "-- HikaShop version -- : 1504301217 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.6 -- Browser(s) name and version -- : all Outline: I have a product that's a package set of 3 items together. This package has upgrade options to add 3 new upgraded products along with the order. I added these 3 new products as separate items, with only 2 products containing characteristics for sizes. ( small, med, large,etc. ) Because the 2 add-on products have characteristics assigned to them, there is not a default for "no" like there is when you add a product without characteristics. To by pass this issue, I added one more characteristic to each new upgradable product and set the name to "no upgrade" and the price at 0 for that particular characteristic. ( So shoppers do not have to add the product to the order if they do not wish since it's an upgrade. ) Issue: When a shopper adds the package to the cart when the upgrades are set to "no upgrade", the upgradable add-ons are added to the cart anyway, even though the price is set to 0. Is there a way to keep these upgradable products from being added to the cart when the drop down box is set to "no upgrade" ( price 0 ) ? It would be a lot cleaner and less confusing for the customer. Thanks in advance.")* No, no overrides. But I just deleted the characteristics and added them back in, cleared cache and tested. The emails are working like you say now, so it's fixed. Thanks again. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84Nzc0MjYtcHJvZHVjdC1vcHRpb25zLTAtcHJpY2Utc2hvd2luZy1pbi1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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