[Skip to main content](#vessel-content) # Display 'null' when I'm try select products. ## - **[maclen2007](/forum/user/37123-maclen2007 "View maclen2007's Profile")** - [![maclen2007's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37123-maclen2007 "View maclen2007's Profile") Topic Author - [ Offline](/forum/user/37123-maclen2007) Less More - Posts: 24 - Thank you received: 1 - - 11 years 3 months ago [\#208476](#208476) by [maclen2007](/forum/user/37123-maclen2007 "View maclen2007's Profile") *[Display 'null' when I'm try select products.](/forum/26-product-category-display/878180-display-null-when-im-try-select-products#208476 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.36 In backend hikashop when I'm try select products in tab "options", they display as "null".")* was created by *[maclen2007](/forum/user/37123-maclen2007 "View maclen2007's Profile")* -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.36 In backend hikashop when I'm try select products in tab "options", they display as "null". - [ ![options.png](/forum/attachment/25518) ](/forum/attachment/25518 "options.png") [ ](/forum/attachment/25518?download=1 "options.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzgxODAtZGlzcGxheS1udWxsLXdoZW4taW0tdHJ5LXNlbGVjdC1wcm9kdWN0cz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 3 months ago [\#208479](#208479) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Display 'null' when I'm try select products.](/forum/26-product-category-display/878180-display-null-when-im-try-select-products#208479 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.36 In backend hikashop when I'm try select products in tab "options", they display as "null".")* Hello, I just tested it and it worked fine on my end, can you tell me how did you configured/created your products ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzgxODAtZGlzcGxheS1udWxsLXdoZW4taW0tdHJ5LXNlbGVjdC1wcm9kdWN0cz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[maclen2007](/forum/user/37123-maclen2007 "View maclen2007's Profile")** - [![maclen2007's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37123-maclen2007 "View maclen2007's Profile") Topic Author - [ Offline](/forum/user/37123-maclen2007) Less More - Posts: 24 - Thank you received: 1 - - 11 years 3 months ago [\#208560](#208560) by [maclen2007](/forum/user/37123-maclen2007 "View maclen2007's Profile") Replied by *[maclen2007](/forum/user/37123-maclen2007 "View maclen2007's Profile")* on topic *[Display 'null' when I'm try select products.](/forum/26-product-category-display/878180-display-null-when-im-try-select-products#208560 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.36 In backend hikashop when I'm try select products in tab "options", they display as "null".")* In other site with same last version hikashop all right. Products make very simple variant, with minimum necessary information (name product, product category, image). It's all. If necessary I can provide access to the admin. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzgxODAtZGlzcGxheS1udWxsLXdoZW4taW0tdHJ5LXNlbGVjdC1wcm9kdWN0cz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 11 years 3 months ago [\#208562](#208562) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Display 'null' when I'm try select products.](/forum/26-product-category-display/878180-display-null-when-im-try-select-products#208562 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.36 In backend hikashop when I'm try select products in tab "options", they display as "null".")* Hi, Yes please provide a backend access, you can send the informations through our contact form: [ www.hikashop.com/support/contact-us.html](http://www.hikashop.com/support/contact-us.html) Please don't forget to give the url to that topic in your message ![;)](/media/kunena/emoticons/11.png ";)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzgxODAtZGlzcGxheS1udWxsLXdoZW4taW0tdHJ5LXNlbGVjdC1wcm9kdWN0cz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 3 months ago [\#208713](#208713) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Display 'null' when I'm try select products.](/forum/26-product-category-display/878180-display-null-when-im-try-select-products#208713 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.36 In backend hikashop when I'm try select products in tab "options", they display as "null".")* Hi, That's really strange. I tried on my end with the same product names and don't have the same issue which apparently comes from an encoding issue with the product names. Would it be possible to also get a FTP access to your website so that we can debug directly on your website as we can't reproduce on our end ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzgxODAtZGlzcGxheS1udWxsLXdoZW4taW0tdHJ5LXNlbGVjdC1wcm9kdWN0cz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 3 months ago [\#208896](#208896) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Display 'null' when I'm try select products.](/forum/26-product-category-display/878180-display-null-when-im-try-select-products#208896 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.36 In backend hikashop when I'm try select products in tab "options", they display as "null".")* Hi, We found the issue and fixed it. The issue came from the version of PHP you're using which was not behaving like other versions for the UTF8 support. We've added a patch also in the install packages available on our website if someone else stumble on the same issue. The following user(s) said Thank You: [maclen2007](/forum/user/37123-maclen2007 "View maclen2007's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzgxODAtZGlzcGxheS1udWxsLXdoZW4taW0tdHJ5LXNlbGVjdC1wcm9kdWN0cz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[maclen2007](/forum/user/37123-maclen2007 "View maclen2007's Profile")** - [![maclen2007's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37123-maclen2007 "View maclen2007's Profile") Topic Author - [ Offline](/forum/user/37123-maclen2007) Less More - Posts: 24 - Thank you received: 1 - - 11 years 3 months ago [\#209024](#209024) by [maclen2007](/forum/user/37123-maclen2007 "View maclen2007's Profile") Replied by *[maclen2007](/forum/user/37123-maclen2007 "View maclen2007's Profile")* on topic *[Display 'null' when I'm try select products.](/forum/26-product-category-display/878180-display-null-when-im-try-select-products#209024 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.36 In backend hikashop when I'm try select products in tab "options", they display as "null".")* Thanks! All right! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NzgxODAtZGlzcGxheS1udWxsLXdoZW4taW0tdHJ5LXNlbGVjdC1wcm9kdWN0cz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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