[Skip to main content](#vessel-content) # Can not change order status ## - **[mank087](/forum/user/21968-mank087 "View mank087's Profile")** - [![mank087's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/21968-mank087 "View mank087's Profile") Topic Author - [ Offline](/forum/user/21968-mank087) Less More - Posts: 46 - Thank you received: 0 - - 11 years 1 month ago - 11 years 1 month ago [\#212733](#212733) by [mank087](/forum/user/21968-mank087 "View mank087's Profile") *[Can not change order status](/forum/26-product-category-display/878990-can-not-change-order-status#212733 "-- url of the page with the problem -- : www.pssgpcshop.com When I go to change my order status to shipped, the system opens up what looks like the mobile version of my site in a popup window. I have to exit out of that screen and my order status does not change. Please see attached screenshot. Any thoughts?")* was created by *[mank087](/forum/user/21968-mank087 "View mank087's Profile")* -- url of the page with the problem -- : [ www.pssgpcshop.com](http://www.pssgpcshop.com) When I go to change my order status to shipped, the system opens up what looks like the mobile version of my site in a popup window. I have to exit out of that screen and my order status does not change. Please see attached screenshot. Any thoughts? - [ ![change_order_status.png](/forum/attachment/26178) ](/forum/attachment/26178 "...der_status.png") [ ](/forum/attachment/26178?download=1 "...der_status.png") Last edit: 11 years 1 month ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile"). Reason: remove duplicate content Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84Nzg5OTAtY2FuLW5vdC1jaGFuZ2Utb3JkZXItc3RhdHVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 1 month ago [\#212740](#212740) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Can not change order status](/forum/26-product-category-display/878990-can-not-change-order-status#212740 "-- url of the page with the problem -- : www.pssgpcshop.com When I go to change my order status to shipped, the system opens up what looks like the mobile version of my site in a popup window. I have to exit out of that screen and my order status does not change. Please see attached screenshot. Any thoughts?")* Hi, I think that you should use an old version of HikaShop with a recent version of Joomla 3. In that case the best will be to update in order to have latest fixes for Joomla 3.3/3.4 Otherwise you have to change the order status directly in the order display and not in the order listing. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84Nzg5OTAtY2FuLW5vdC1jaGFuZ2Utb3JkZXItc3RhdHVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.121 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)