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#   jcomments not appearing

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- **[mullu](/forum/user/36115-mullu "View mullu's Profile")**
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11 years 1 month ago -  11 years 1 month ago [\#213510](#213510) by [mullu](/forum/user/36115-mullu "View mullu's Profile")  *[jcomments not appearing](/forum/26-product-category-display/879136-jcomments-not-appearing#213510 "-- url of the page with the problem -- :   accessory.ch/index.php?option=com&#95;hikash...e&amp;Itemid=616&amp;lang=en  -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.4.43 -- Browser(s) name and version -- : chrome  Dear hikashop.  I created a custom field, (table: product, field type: WYSIWYG)  and, I clicked the jcommentson button.  In the hikashop configuration, (under display) i enabled the jcomments as well.  However, when I go to the product page a strage thing happens.  I can see the j comments while the brower is loading the page. But when the page is all loaded, i can not see jcomments anymore.  How can i solve this problem?  You can see the phenomena under this link:    accessory.ch/index.php?option=com&#95;hikash...e&amp;Itemid=616&amp;lang=en  Here is the snapshot of the configuration page for jcomments  Best  Ali")* was created by *[mullu](/forum/user/36115-mullu "View mullu's Profile")*

-- url of the page with the problem -- : [ accessory.ch/index.php?option=com\_hikash...e&amp;Itemid=616&amp;lang=en](https://accessory.ch/index.php?option=com_hikashop&ctrl=product&task=show&cid=84&name=madame-quaste&Itemid=616&lang=en)
-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.3
-- PHP version -- : 5.4.43
-- Browser(s) name and version -- : chrome

Dear hikashop.

I created a custom field, (table: product, field type: WYSIWYG)

and, I clicked the jcommentson button.

In the hikashop configuration, (under display) i enabled the jcomments as well.

However, when I go to the product page a strage thing happens.

I can see the j comments while the brower is loading the page. But when the page is all loaded, i can not see jcomments anymore.

How can i solve this problem?

You can see the phenomena under this link:

[ accessory.ch/index.php?option=com\_hikash...e&amp;Itemid=616&amp;lang=en](https://accessory.ch/index.php?option=com_hikashop&ctrl=product&task=show&cid=84&name=madame-quaste&Itemid=616&lang=en)

Here is the snapshot of the configuration page for jcomments
[ ![configuration&#95;for&#95;jcomments.png](/forum/attachment/26326) ](/forum/attachment/26326 "...&#95;jcomments.png")

Best

Ali

- [ ![configuration&#95;for&#95;jcomments.png](/forum/attachment/26326) ](/forum/attachment/26326 "...&#95;jcomments.png") [ ](/forum/attachment/26326?download=1 "...&#95;jcomments.png")

Last edit: 11 years 1 month ago by [mullu](/forum/user/36115-mullu "View mullu's Profile").

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- **[mullu](/forum/user/36115-mullu "View mullu's Profile")**
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11 years 1 month ago [\#213521](#213521) by [mullu](/forum/user/36115-mullu "View mullu's Profile")  Replied by *[mullu](/forum/user/36115-mullu "View mullu's Profile")* on topic *[jcomments not appearing](/forum/26-product-category-display/879136-jcomments-not-appearing#213521 "-- url of the page with the problem -- :   accessory.ch/index.php?option=com&#95;hikash...e&amp;Itemid=616&amp;lang=en  -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.4.43 -- Browser(s) name and version -- : chrome  Dear hikashop.  I created a custom field, (table: product, field type: WYSIWYG)  and, I clicked the jcommentson button.  In the hikashop configuration, (under display) i enabled the jcomments as well.  However, when I go to the product page a strage thing happens.  I can see the j comments while the brower is loading the page. But when the page is all loaded, i can not see jcomments anymore.  How can i solve this problem?  You can see the phenomena under this link:    accessory.ch/index.php?option=com&#95;hikash...e&amp;Itemid=616&amp;lang=en  Here is the snapshot of the configuration page for jcomments  Best  Ali")*

I discovered that it is realted to joomla caching. When I disable it jcomments work.

However, I could not find the way to selectively disable caching for jcomments.

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- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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11 years 1 month ago [\#213515](#213515) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[jcomments not appearing](/forum/26-product-category-display/879136-jcomments-not-appearing#213515 "-- url of the page with the problem -- :   accessory.ch/index.php?option=com&#95;hikash...e&amp;Itemid=616&amp;lang=en  -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.4.43 -- Browser(s) name and version -- : chrome  Dear hikashop.  I created a custom field, (table: product, field type: WYSIWYG)  and, I clicked the jcommentson button.  In the hikashop configuration, (under display) i enabled the jcomments as well.  However, when I go to the product page a strage thing happens.  I can see the j comments while the brower is loading the page. But when the page is all loaded, i can not see jcomments anymore.  How can i solve this problem?  You can see the phenomena under this link:    accessory.ch/index.php?option=com&#95;hikash...e&amp;Itemid=616&amp;lang=en  Here is the snapshot of the configuration page for jcomments  Best  Ali")*

Hi,

I can't see anything on that page : [ take.ms/ZvPVn](http://take.ms/ZvPVn)
Could you check the issue there ?
Turning on the "error reporting" setting of the Joomla configuration would display the error message for that blank page.

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- **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")**
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11 years 1 month ago [\#213523](#213523) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[jcomments not appearing](/forum/26-product-category-display/879136-jcomments-not-appearing#213523 "-- url of the page with the problem -- :   accessory.ch/index.php?option=com&#95;hikash...e&amp;Itemid=616&amp;lang=en  -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.4.43 -- Browser(s) name and version -- : chrome  Dear hikashop.  I created a custom field, (table: product, field type: WYSIWYG)  and, I clicked the jcommentson button.  In the hikashop configuration, (under display) i enabled the jcomments as well.  However, when I go to the product page a strage thing happens.  I can see the j comments while the brower is loading the page. But when the page is all loaded, i can not see jcomments anymore.  How can i solve this problem?  You can see the phenomena under this link:    accessory.ch/index.php?option=com&#95;hikash...e&amp;Itemid=616&amp;lang=en  Here is the snapshot of the configuration page for jcomments  Best  Ali")*

Hello,
You'll probably find your answer through that link : [ www.joomlatune.com/forum/index.php/topic,1174.0.html](http://www.joomlatune.com/forum/index.php/topic,1174.0.html)

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