[Skip to main content](#vessel-content) # Related Products Fail after all attempts ## - **[silkroad33](/forum/user/36101-silkroad33 "View silkroad33's Profile")** - [![silkroad33's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36101-silkroad33 "View silkroad33's Profile") Topic Author - [ Offline](/forum/user/36101-silkroad33) Less More - Posts: 3 - Thank you received: 0 - - 10 years 11 months ago [\#223673](#223673) by [silkroad33](/forum/user/36101-silkroad33 "View silkroad33's Profile") *[Related Products Fail after all attempts](/forum/26-product-category-display/881016-related-products-fail-after-all-attempts#223673 "-- url of the page with the problem -- : silkroadtraveler.com/product-categoriesm...t/9-key-to-theosophy -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.4.43 -- Browser(s) name and version -- : Chrome I have tried all manners of ways to get the related products to display under several of the products on this site. I have gone through the forum and tried various solutions presented and they did not work. I do have the following: 1.System->Configuration->Display -> Default parameters for products-> content on product page-> Related products 2.System->Main->Products->Make product association in both ways-> YES 3.System->Configuration->Display -> Default main parameters for products-> sync when possible->Yes And of course added related products to the product itself. Please advise. Jon")* was created by *[silkroad33](/forum/user/36101-silkroad33 "View silkroad33's Profile")* -- url of the page with the problem -- : [ silkroadtraveler.com/product-categoriesm...t/9-key-to-theosophy](http://silkroadtraveler.com/product-categoriesmenu/product/9-key-to-theosophy) -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.4.43 -- Browser(s) name and version -- : Chrome I have tried all manners of ways to get the related products to display under several of the products on this site. I have gone through the forum and tried various solutions presented and they did not work. I do have the following: 1.System->Configuration->Display -> Default parameters for products-> content on product page-> Related products 2.System->Main->Products->Make product association in both ways-> YES 3.System->Configuration->Display -> Default main parameters for products-> sync when possible->Yes And of course added related products to the product itself. Please advise. Jon Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84ODEwMTYtcmVsYXRlZC1wcm9kdWN0cy1mYWlsLWFmdGVyLWFsbC1hdHRlbXB0cz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 10 years 11 months ago [\#223708](#223708) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Related Products Fail after all attempts](/forum/26-product-category-display/881016-related-products-fail-after-all-attempts#223708 "-- url of the page with the problem -- : silkroadtraveler.com/product-categoriesm...t/9-key-to-theosophy -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.4.43 -- Browser(s) name and version -- : Chrome I have tried all manners of ways to get the related products to display under several of the products on this site. I have gone through the forum and tried various solutions presented and they did not work. I do have the following: 1.System->Configuration->Display -> Default parameters for products-> content on product page-> Related products 2.System->Main->Products->Make product association in both ways-> YES 3.System->Configuration->Display -> Default main parameters for products-> sync when possible->Yes And of course added related products to the product itself. Please advise. Jon")* Hi, These settings are default settings for when you create new menus and modules. They won't help change anything. What you want is to change that you have a products listing module enabled in the "modules under the product page" setting of the HikaShop configuration, and that the settings of that module are configured to display the related products on the product page. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84ODEwMTYtcmVsYXRlZC1wcm9kdWN0cy1mYWlsLWFmdGVyLWFsbC1hdHRlbXB0cz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[silkroad33](/forum/user/36101-silkroad33 "View silkroad33's Profile")** - [![silkroad33's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36101-silkroad33 "View silkroad33's Profile") Topic Author - [ Offline](/forum/user/36101-silkroad33) Less More - Posts: 3 - Thank you received: 0 - - 10 years 11 months ago [\#223751](#223751) by [silkroad33](/forum/user/36101-silkroad33 "View silkroad33's Profile") Replied by *[silkroad33](/forum/user/36101-silkroad33 "View silkroad33's Profile")* on topic *[Related Products Fail after all attempts](/forum/26-product-category-display/881016-related-products-fail-after-all-attempts#223751 "-- url of the page with the problem -- : silkroadtraveler.com/product-categoriesm...t/9-key-to-theosophy -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.4.43 -- Browser(s) name and version -- : Chrome I have tried all manners of ways to get the related products to display under several of the products on this site. I have gone through the forum and tried various solutions presented and they did not work. I do have the following: 1.System->Configuration->Display -> Default parameters for products-> content on product page-> Related products 2.System->Main->Products->Make product association in both ways-> YES 3.System->Configuration->Display -> Default main parameters for products-> sync when possible->Yes And of course added related products to the product itself. Please advise. Jon")* I have it all tied together from the menu stating it is a product listing (Joomla Menu Modules), Hikashop System Configuration, I have it under products to display related products and syn them, in the product itself I have 3 different related products listed in it, and it still does not display. This link shows a book that should have 3 related products to display and it does not. [ silkroadtraveler.com/product-categoriesm...t/9-key-to-theosophy](http://silkroadtraveler.com/product-categoriesmenu/product/9-key-to-theosophy) I do not have a problem to give your company access to the backend to look at it. I tried to make sure I went through the forum and your documentation before creating this topic. Thanks, Jon Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84ODEwMTYtcmVsYXRlZC1wcm9kdWN0cy1mYWlsLWFmdGVyLWFsbC1hdHRlbXB0cz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 10 years 11 months ago [\#223780](#223780) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Related Products Fail after all attempts](/forum/26-product-category-display/881016-related-products-fail-after-all-attempts#223780 "-- url of the page with the problem -- : silkroadtraveler.com/product-categoriesm...t/9-key-to-theosophy -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.4.43 -- Browser(s) name and version -- : Chrome I have tried all manners of ways to get the related products to display under several of the products on this site. I have gone through the forum and tried various solutions presented and they did not work. I do have the following: 1.System->Configuration->Display -> Default parameters for products-> content on product page-> Related products 2.System->Main->Products->Make product association in both ways-> YES 3.System->Configuration->Display -> Default main parameters for products-> sync when possible->Yes And of course added related products to the product itself. Please advise. Jon")* Well, I don't see any other reason than the module not beined enabled in that option of the configuration or the module not being configured correctly. Please use our contact form to provide the access and also include a link to this thread in your message: [ www.hikashop.com/support/contact-us.html](http://www.hikashop.com/support/contact-us.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84ODEwMTYtcmVsYXRlZC1wcm9kdWN0cy1mYWlsLWFmdGVyLWFsbC1hdHRlbXB0cz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 10 years 11 months ago [\#223899](#223899) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Related Products Fail after all attempts](/forum/26-product-category-display/881016-related-products-fail-after-all-attempts#223899 "-- url of the page with the problem -- : silkroadtraveler.com/product-categoriesm...t/9-key-to-theosophy -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.4.43 -- Browser(s) name and version -- : Chrome I have tried all manners of ways to get the related products to display under several of the products on this site. I have gone through the forum and tried various solutions presented and they did not work. I do have the following: 1.System->Configuration->Display -> Default parameters for products-> content on product page-> Related products 2.System->Main->Products->Make product association in both ways-> YES 3.System->Configuration->Display -> Default main parameters for products-> sync when possible->Yes And of course added related products to the product itself. Please advise. Jon")* Hi, Well, your access confirms what I was saying. You need to enable your related products module in the "modules under the product page" setting of the HikaShop configuration. That's how it was when I looked at your website: [ take.ms/Ekqn8](http://take.ms/Ekqn8) And you actually didn't had any related products listing module (you apparently deleted the default one which is added automatically by HikaShop when you install HikaShop). So I've added the module for you manually and set it for you. The following user(s) said Thank You: [admindcusa](/forum/user/37615-admindcusa "View admindcusa's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84ODEwMTYtcmVsYXRlZC1wcm9kdWN0cy1mYWlsLWFmdGVyLWFsbC1hdHRlbXB0cz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[admindcusa](/forum/user/37615-admindcusa "View admindcusa's Profile")** - [![admindcusa's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37615-admindcusa "View admindcusa's Profile") - [ Offline](/forum/user/37615-admindcusa) Less More - Posts: 8 - Thank you received: 0 - - 10 years 11 months ago [\#224131](#224131) by [admindcusa](/forum/user/37615-admindcusa "View admindcusa's Profile") Replied by *[admindcusa](/forum/user/37615-admindcusa "View admindcusa's Profile")* on topic *[Related Products Fail after all attempts](/forum/26-product-category-display/881016-related-products-fail-after-all-attempts#224131 "-- url of the page with the problem -- : silkroadtraveler.com/product-categoriesm...t/9-key-to-theosophy -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.4.43 -- Browser(s) name and version -- : Chrome I have tried all manners of ways to get the related products to display under several of the products on this site. I have gone through the forum and tried various solutions presented and they did not work. I do have the following: 1.System->Configuration->Display -> Default parameters for products-> content on product page-> Related products 2.System->Main->Products->Make product association in both ways-> YES 3.System->Configuration->Display -> Default main parameters for products-> sync when possible->Yes And of course added related products to the product itself. Please advise. Jon")* Thank you. When I could not find the related products listing module, I figured I did something stupid.... Thank you for all your help. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84ODEwMTYtcmVsYXRlZC1wcm9kdWN0cy1mYWlsLWFmdGVyLWFsbC1hdHRlbXB0cz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.087 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)