[Skip to main content](#vessel-content) # "Contact us for more information" ## - **[shenkstore](/forum/user/42859-shenkstore "View shenkstore's Profile")** - [![shenkstore's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/42859-shenkstore "View shenkstore's Profile") Topic Author - [ Offline](/forum/user/42859-shenkstore) Less More - Posts: 5 - Thank you received: 0 - - 10 years 6 months ago [\#238818](#238818) by [shenkstore](/forum/user/42859-shenkstore "View shenkstore's Profile") *["Contact us for more information"](/forum/26-product-category-display/884269-contact-us-for-more-information#238818 "Hi My test site ends up with a blank page after clicking on the "Contact us for more information" Can please advise? thanks .")* was created by *[shenkstore](/forum/user/42859-shenkstore "View shenkstore's Profile")* Hi My test site ends up with a blank page after clicking on the "Contact us for more information" Can please advise? thanks [ ![hsCapture1.png](/forum/attachment/31146) ](/forum/attachment/31146 "hsCapture1.png") [ ![hsCapture2.png](/forum/attachment/31147) ](/forum/attachment/31147 "hsCapture2.png") . - [ ![hsCapture1.png](/forum/attachment/31146) ](/forum/attachment/31146 "hsCapture1.png") [ ](/forum/attachment/31146?download=1 "hsCapture1.png") - [ ![hsCapture2.png](/forum/attachment/31147) ](/forum/attachment/31147 "hsCapture2.png") [ ](/forum/attachment/31147?download=1 "hsCapture2.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84ODQyNjktY29udGFjdC11cy1mb3ItbW9yZS1pbmZvcm1hdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 10 years 6 months ago [\#238819](#238819) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *["Contact us for more information"](/forum/26-product-category-display/884269-contact-us-for-more-information#238819 "Hi My test site ends up with a blank page after clicking on the "Contact us for more information" Can please advise? thanks .")* Hi, It looks like an issue with Joomla 3.5.1 and the modification they made in the email system. Fist, be sure that you're using the latest package of HikaShop 2.6.2. Then, you can see to activate the debug mode or force the "error reporting level" to "maximum" in your Joomla global configuration. The goal is to catch the error message in order to know more about the source of the issue. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84ODQyNjktY29udGFjdC11cy1mb3ItbW9yZS1pbmZvcm1hdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.071 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)