[Skip to main content](#vessel-content) # Appearnace of "Â" character in csv export ## - **[Saunders](/forum/user/43368-saunders "View Saunders's Profile")** - [![Saunders's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/43368-saunders "View Saunders's Profile") Topic Author - [ Offline](/forum/user/43368-saunders) Less More - Posts: 17 - Thank you received: 0 - - 10 years 2 months ago [\#247970](#247970) by [Saunders](/forum/user/43368-saunders "View Saunders's Profile") *[Appearnace of "Â" character in csv export](/forum/26-product-category-display/886059-appearnace-of-a-character-in-csv-export#247970 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 On CSV export, there is a strange character that the system generates when there is a '£' sign in the wording. Example, in Hikashop, the product description is "Unlike other similar UV torches for less than £10, this device uses... " The words on the exported CSV read "Unlike other similar UV torches for less than £10, this...". This has happened to all of my products (total about 380 products). Why has this "Â" appeared, and how do I address the problem? Thanks")* was created by *[Saunders](/forum/user/43368-saunders "View Saunders's Profile")* -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 On CSV export, there is a strange character that the system generates when there is a '£' sign in the wording. Example, in Hikashop, the product description is "Unlike other similar UV torches for less than £10, this device uses... " The words on the exported CSV read "Unlike other similar UV torches for less than £10, this...". This has happened to all of my products (total about 380 products). Why has this "Â" appeared, and how do I address the problem? Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84ODYwNTktYXBwZWFybmFjZS1vZi1hLWNoYXJhY3Rlci1pbi1jc3YtZXhwb3J0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 10 years 2 months ago [\#247972](#247972) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Appearnace of "Â" character in csv export](/forum/26-product-category-display/886059-appearnace-of-a-character-in-csv-export#247972 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 On CSV export, there is a strange character that the system generates when there is a '£' sign in the wording. Example, in Hikashop, the product description is "Unlike other similar UV torches for less than £10, this device uses... " The words on the exported CSV read "Unlike other similar UV torches for less than £10, this...". This has happened to all of my products (total about 380 products). Why has this "Â" appeared, and how do I address the problem? Thanks")* Hi, You're export is in UTF-8. You have to read the file with a software with UTF-8 support and indicate to the software that the file is in UTF-8 if it did not find it itself. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84ODYwNTktYXBwZWFybmFjZS1vZi1hLWNoYXJhY3Rlci1pbi1jc3YtZXhwb3J0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.039 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)