[Skip to main content](#vessel-content) # Additional product images thumbnails not displaying ## - **[NanoPlanet](/forum/user/34445-nanoplanet "View NanoPlanet's Profile")** - [![NanoPlanet's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34445-nanoplanet "View NanoPlanet's Profile") Topic Author - [ Offline](/forum/user/34445-nanoplanet) Less More - Posts: 52 - Thank you received: 1 - - 9 years 10 months ago [\#258693](#258693) by [NanoPlanet](/forum/user/34445-nanoplanet "View NanoPlanet's Profile") *[Additional product images thumbnails not displaying](/forum/26-product-category-display/888128-additional-product-images-thumbnails-not-displaying#258693 "-- url of the page with the problem -- : ojoelmercado.com/ojo-collection/tee-shir...embroidered-logo-tee -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.5 Good morning, I received an email over the holiday from a client running HikaShop on their website. If you look at ojoelmercado.com/ojo-collection/tee-shir...embroidered-logo-tee and select any of the variants from the dropdown, you will see that the main product photo changes accordingly. That part functions fine. The problem that has arisen is that they have also added additional product images (Product tab, Images & Files panel) but those additional product thumbnails are not displaying. They display fine on products that do not have variant dropdowns. How do I fix this? Many thanks!")* was created by *[NanoPlanet](/forum/user/34445-nanoplanet "View NanoPlanet's Profile")* -- url of the page with the problem -- : [ ojoelmercado.com/ojo-collection/tee-shir...embroidered-logo-tee](https://ojoelmercado.com/ojo-collection/tee-shirts/product/276-ojo-unisex-embroidered-logo-tee) -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.5 Good morning, I received an email over the holiday from a client running HikaShop on their website. If you look at [ ojoelmercado.com/ojo-collection/tee-shir...embroidered-logo-tee](https://ojoelmercado.com/ojo-collection/tee-shirts/product/276-ojo-unisex-embroidered-logo-tee) and select any of the variants from the dropdown, you will see that the main product photo changes accordingly. That part functions fine. The problem that has arisen is that they have also added additional product images (Product tab, Images & Files panel) but those additional product thumbnails are not displaying. They display fine on products that do not have variant dropdowns. How do I fix this? Many thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84ODgxMjgtYWRkaXRpb25hbC1wcm9kdWN0LWltYWdlcy10aHVtYm5haWxzLW5vdC1kaXNwbGF5aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 9 years 10 months ago [\#258695](#258695) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Additional product images thumbnails not displaying](/forum/26-product-category-display/888128-additional-product-images-thumbnails-not-displaying#258695 "-- url of the page with the problem -- : ojoelmercado.com/ojo-collection/tee-shir...embroidered-logo-tee -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.5 Good morning, I received an email over the holiday from a client running HikaShop on their website. If you look at ojoelmercado.com/ojo-collection/tee-shir...embroidered-logo-tee and select any of the variants from the dropdown, you will see that the main product photo changes accordingly. That part functions fine. The problem that has arisen is that they have also added additional product images (Product tab, Images & Files panel) but those additional product thumbnails are not displaying. They display fine on products that do not have variant dropdowns. How do I fix this? Many thanks!")* Hi, I've never heard of such issue. Try with the default template of Joomla, does it work ? Also, could you provide a screenshot of the settings for the product of your link ? Could you also provide a link to a product without variants for which it works ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84ODgxMjgtYWRkaXRpb25hbC1wcm9kdWN0LWltYWdlcy10aHVtYm5haWxzLW5vdC1kaXNwbGF5aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[NanoPlanet](/forum/user/34445-nanoplanet "View NanoPlanet's Profile")** - [![NanoPlanet's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34445-nanoplanet "View NanoPlanet's Profile") Topic Author - [ Offline](/forum/user/34445-nanoplanet) Less More - Posts: 52 - Thank you received: 1 - - 9 years 10 months ago [\#258747](#258747) by [NanoPlanet](/forum/user/34445-nanoplanet "View NanoPlanet's Profile") Replied by *[NanoPlanet](/forum/user/34445-nanoplanet "View NanoPlanet's Profile")* on topic *[Additional product images thumbnails not displaying](/forum/26-product-category-display/888128-additional-product-images-thumbnails-not-displaying#258747 "-- url of the page with the problem -- : ojoelmercado.com/ojo-collection/tee-shir...embroidered-logo-tee -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.5 Good morning, I received an email over the holiday from a client running HikaShop on their website. If you look at ojoelmercado.com/ojo-collection/tee-shir...embroidered-logo-tee and select any of the variants from the dropdown, you will see that the main product photo changes accordingly. That part functions fine. The problem that has arisen is that they have also added additional product images (Product tab, Images & Files panel) but those additional product thumbnails are not displaying. They display fine on products that do not have variant dropdowns. How do I fix this? Many thanks!")* No matter what template I use, the problem persists. Here is a product without a variant dropdown. You can see that the additional product image thumbnails display fine: [ ojoelmercado.com/jewelry/browse-all/prod...-earrings-by-shaesby](https://ojoelmercado.com/jewelry/browse-all/product/231-flamenco-textured-inner-circle-earrings-by-shaesby) The product with the thumbnail display problem is: [ ojoelmercado.com/ojo-collection/tee-shir...embroidered-logo-tee](https://ojoelmercado.com/ojo-collection/tee-shirts/product/276-ojo-unisex-embroidered-logo-tee) I have attached 2 images for this product. The first is the product tab settings. The second is the variant tab. - [ ![embroidered-tee-product.png](/forum/attachment/35395) ](/forum/attachment/35395 "...ee-product.png") [ ](/forum/attachment/35395?download=1 "...ee-product.png") - [ ![embroidered-tee-variants.png](/forum/attachment/35396) ](/forum/attachment/35396 "...e-variants.png") [ ](/forum/attachment/35396?download=1 "...e-variants.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84ODgxMjgtYWRkaXRpb25hbC1wcm9kdWN0LWltYWdlcy10aHVtYm5haWxzLW5vdC1kaXNwbGF5aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 9 years 10 months ago [\#258749](#258749) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Additional product images thumbnails not displaying](/forum/26-product-category-display/888128-additional-product-images-thumbnails-not-displaying#258749 "-- url of the page with the problem -- : ojoelmercado.com/ojo-collection/tee-shir...embroidered-logo-tee -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.5 Good morning, I received an email over the holiday from a client running HikaShop on their website. If you look at ojoelmercado.com/ojo-collection/tee-shir...embroidered-logo-tee and select any of the variants from the dropdown, you will see that the main product photo changes accordingly. That part functions fine. The problem that has arisen is that they have also added additional product images (Product tab, Images & Files panel) but those additional product thumbnails are not displaying. They display fine on products that do not have variant dropdowns. How do I fix this? Many thanks!")* Hi, There is no problem at all. The first product have two images. The second product have one image per variant. If you change the variant the thumbnail can also change.. But because all of your variants have images, the images of the main product are not used, they are overriden. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84ODgxMjgtYWRkaXRpb25hbC1wcm9kdWN0LWltYWdlcy10aHVtYm5haWxzLW5vdC1kaXNwbGF5aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[NanoPlanet](/forum/user/34445-nanoplanet "View NanoPlanet's Profile")** - [![NanoPlanet's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34445-nanoplanet "View NanoPlanet's Profile") Topic Author - [ Offline](/forum/user/34445-nanoplanet) Less More - Posts: 52 - Thank you received: 1 - - 9 years 10 months ago [\#259007](#259007) by [NanoPlanet](/forum/user/34445-nanoplanet "View NanoPlanet's Profile") Replied by *[NanoPlanet](/forum/user/34445-nanoplanet "View NanoPlanet's Profile")* on topic *[Additional product images thumbnails not displaying](/forum/26-product-category-display/888128-additional-product-images-thumbnails-not-displaying#259007 "-- url of the page with the problem -- : ojoelmercado.com/ojo-collection/tee-shir...embroidered-logo-tee -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.5 Good morning, I received an email over the holiday from a client running HikaShop on their website. If you look at ojoelmercado.com/ojo-collection/tee-shir...embroidered-logo-tee and select any of the variants from the dropdown, you will see that the main product photo changes accordingly. That part functions fine. The problem that has arisen is that they have also added additional product images (Product tab, Images & Files panel) but those additional product thumbnails are not displaying. They display fine on products that do not have variant dropdowns. How do I fix this? Many thanks!")* So if a product has variants and images assigned to those variants, there is no way to also display additional images NOT assigned to variants below the main image? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84ODgxMjgtYWRkaXRpb25hbC1wcm9kdWN0LWltYWdlcy10aHVtYm5haWxzLW5vdC1kaXNwbGF5aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 9 years 10 months ago [\#259014](#259014) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Additional product images thumbnails not displaying](/forum/26-product-category-display/888128-additional-product-images-thumbnails-not-displaying#259014 "-- url of the page with the problem -- : ojoelmercado.com/ojo-collection/tee-shir...embroidered-logo-tee -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.5 Good morning, I received an email over the holiday from a client running HikaShop on their website. If you look at ojoelmercado.com/ojo-collection/tee-shir...embroidered-logo-tee and select any of the variants from the dropdown, you will see that the main product photo changes accordingly. That part functions fine. The problem that has arisen is that they have also added additional product images (Product tab, Images & Files panel) but those additional product thumbnails are not displaying. They display fine on products that do not have variant dropdowns. How do I fix this? Many thanks!")* Hi, If the variant do not have any image ; all images of the main product will be used. If the variant have images ; these images will be used. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84ODgxMjgtYWRkaXRpb25hbC1wcm9kdWN0LWltYWdlcy10aHVtYm5haWxzLW5vdC1kaXNwbGF5aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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