[Skip to main content](#vessel-content) # products missing ## - **[iwallace](/forum/user/34516-iwallace "View iwallace's Profile")** - [![iwallace's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34516-iwallace "View iwallace's Profile") Topic Author - [ Offline](/forum/user/34516-iwallace) Less More - Posts: 47 - Thank you received: 4 - - 8 years 3 months ago [\#295437](#295437) by [iwallace](/forum/user/34516-iwallace "View iwallace's Profile") *[products missing](/forum/26-product-category-display/895275-products-missing#295437 "-- url of the page with the problem -- : kuruvita.com.au/index.php/shop -- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 -- PHP version -- : 7.1 Since updating joomla a couple of days ago - all of my products have disappeared! has anyone else experienced this? how do i fix it? ;-)")* was created by *[iwallace](/forum/user/34516-iwallace "View iwallace's Profile")* -- url of the page with the problem -- : [ kuruvita.com.au/index.php/shop](https://kuruvita.com.au/index.php/shop) -- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 -- PHP version -- : 7.1 Since updating joomla a couple of days ago - all of my products have disappeared! has anyone else experienced this? how do i fix it? ![;-)](/media/kunena/emoticons/24.png ";-)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84OTUyNzUtcHJvZHVjdHMtbWlzc2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 8 years 3 months ago [\#295444](#295444) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[products missing](/forum/26-product-category-display/895275-products-missing#295444 "-- url of the page with the problem -- : kuruvita.com.au/index.php/shop -- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 -- PHP version -- : 7.1 Since updating joomla a couple of days ago - all of my products have disappeared! has anyone else experienced this? how do i fix it? ;-)")* Hello, Can you download the last Hikashop version through our website, install it and test it again ? Thank you. Best regards, Mohamed Thelji. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84OTUyNzUtcHJvZHVjdHMtbWlzc2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[iwallace](/forum/user/34516-iwallace "View iwallace's Profile")** - [![iwallace's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34516-iwallace "View iwallace's Profile") Topic Author - [ Offline](/forum/user/34516-iwallace) Less More - Posts: 47 - Thank you received: 4 - - 8 years 3 months ago [\#295503](#295503) by [iwallace](/forum/user/34516-iwallace "View iwallace's Profile") Replied by *[iwallace](/forum/user/34516-iwallace "View iwallace's Profile")* on topic *[products missing](/forum/26-product-category-display/895275-products-missing#295503 "-- url of the page with the problem -- : kuruvita.com.au/index.php/shop -- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 -- PHP version -- : 7.1 Since updating joomla a couple of days ago - all of my products have disappeared! has anyone else experienced this? how do i fix it? ;-)")* I did have 3.5 installed - but as requested i downloaded and installed from your website - still no products what next? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84OTUyNzUtcHJvZHVjdHMtbWlzc2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Away](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26396 - Thank you received: 4078 - - [](http://obsi.dev) - 8 years 3 months ago [\#295504](#295504) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[products missing](/forum/26-product-category-display/895275-products-missing#295504 "-- url of the page with the problem -- : kuruvita.com.au/index.php/shop -- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 -- PHP version -- : 7.1 Since updating joomla a couple of days ago - all of my products have disappeared! has anyone else experienced this? how do i fix it? ;-)")* Hello, Next is to follow the steps explained in that pined thread of our forum ; more specially the parts regarding the view overrides that you will have to delete. [ www.hikashop.com/forum/install-update/89...-upgrade.html#294471](https://www.hikashop.com/forum/install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade.html#294471) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84OTUyNzUtcHJvZHVjdHMtbWlzc2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[iwallace](/forum/user/34516-iwallace "View iwallace's Profile")** - [![iwallace's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34516-iwallace "View iwallace's Profile") Topic Author - [ Offline](/forum/user/34516-iwallace) Less More - Posts: 47 - Thank you received: 4 - - 8 years 3 months ago [\#295529](#295529) by [iwallace](/forum/user/34516-iwallace "View iwallace's Profile") Replied by *[iwallace](/forum/user/34516-iwallace "View iwallace's Profile")* on topic *[products missing](/forum/26-product-category-display/895275-products-missing#295529 "-- url of the page with the problem -- : kuruvita.com.au/index.php/shop -- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 -- PHP version -- : 7.1 Since updating joomla a couple of days ago - all of my products have disappeared! has anyone else experienced this? how do i fix it? ;-)")* Hi Jerome thanks for the help i was able to complete step 1 and 2 in the link you posted and the products are back step 3 and 4 - i couldn't match / find the code i was supposed to replace im a bit worried that i have only half fixed it? what do i do about steps 3 / 4 can you please advise? thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84OTUyNzUtcHJvZHVjdHMtbWlzc2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86365 - Thank you received: 14297 - - 8 years 3 months ago [\#295530](#295530) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[products missing](/forum/26-product-category-display/895275-products-missing#295530 "-- url of the page with the problem -- : kuruvita.com.au/index.php/shop -- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 -- PHP version -- : 7.1 Since updating joomla a couple of days ago - all of my products have disappeared! has anyone else experienced this? how do i fix it? ;-)")* Hi, The code changes in that post are already in the 3.5.0 so you should already have them. So if you still have the issue even though you're using the 3.5.0, then there is only one thing to check, and that is the important note of the step 1 of that post. So check if you have the file templates/YOUR_TEMPLATE/html/com_hikashop/category/listing.php ( the override of the view file category/listing.php ). If you do, rename it or apply the patch of the step1 to it, and that should definitely fix the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84OTUyNzUtcHJvZHVjdHMtbWlzc2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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