[Skip to main content](#vessel-content) # Cannot add more than one product option to the cart ## - **[ecartman](/forum/user/32698-ecartman "View ecartman's Profile")** - [![ecartman's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32698-ecartman "View ecartman's Profile") Topic Author - [ Offline](/forum/user/32698-ecartman) Less More - Posts: 9 - Thank you received: 0 - - 6 years 11 months ago [\#313065](#313065) by [ecartman](/forum/user/32698-ecartman "View ecartman's Profile") *[Cannot add more than one product option to the cart](/forum/26-product-category-display/898674-cannot-add-more-than-one-product-option-to-the-cart#313065 "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.13 -- PHP version -- : 7.0.31 -- Browser(s) name and version -- : Chrome 78.0.3904.97 Dear Support, I made one product with many variants and added it to another product as an option. I set the "Product selection method" option to "Checkbox" so my product looks like prodpic1.jpg. The problem is, if I choose multiple options, only one option will always be added to the cart (prodpic2.jpg). Did I miss something, or did I completely misunderstand how the options works? Thanks & Regards. Zoltan")* was created by *[ecartman](/forum/user/32698-ecartman "View ecartman's Profile")* -- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.13 -- PHP version -- : 7.0.31 -- Browser(s) name and version -- : Chrome 78.0.3904.97 Dear Support, I made one product with many variants and added it to another product as an option. I set the "Product selection method" option to "Checkbox" so my product looks like prodpic1.jpg. The problem is, if I choose multiple options, only one option will always be added to the cart (prodpic2.jpg). Did I miss something, or did I completely misunderstand how the options works? Thanks & Regards. Zoltan - [ ![prodpic2_2019-11-13.jpg](/forum/attachment/48153) ](/forum/attachment/48153 "...2019-11-13.jpg") [ ](/forum/attachment/48153?download=1 "...2019-11-13.jpg") - [ ![prodpic1_2019-11-13.jpg](/forum/attachment/48154) ](/forum/attachment/48154 "...2019-11-13.jpg") [ ](/forum/attachment/48154?download=1 "...2019-11-13.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84OTg2NzQtY2Fubm90LWFkZC1tb3JlLXRoYW4tb25lLXByb2R1Y3Qtb3B0aW9uLXRvLXRoZS1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ecartman](/forum/user/32698-ecartman "View ecartman's Profile")** - [![ecartman's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32698-ecartman "View ecartman's Profile") Topic Author - [ Offline](/forum/user/32698-ecartman) Less More - Posts: 9 - Thank you received: 0 - - 6 years 11 months ago [\#313066](#313066) by [ecartman](/forum/user/32698-ecartman "View ecartman's Profile") Replied by *[ecartman](/forum/user/32698-ecartman "View ecartman's Profile")* on topic *[Cannot add more than one product option to the cart](/forum/26-product-category-display/898674-cannot-add-more-than-one-product-option-to-the-cart#313066 "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.13 -- PHP version -- : 7.0.31 -- Browser(s) name and version -- : Chrome 78.0.3904.97 Dear Support, I made one product with many variants and added it to another product as an option. I set the "Product selection method" option to "Checkbox" so my product looks like prodpic1.jpg. The problem is, if I choose multiple options, only one option will always be added to the cart (prodpic2.jpg). Did I miss something, or did I completely misunderstand how the options works? Thanks & Regards. Zoltan")* Sorry I put this in the wrong category. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84OTg2NzQtY2Fubm90LWFkZC1tb3JlLXRoYW4tb25lLXByb2R1Y3Qtb3B0aW9uLXRvLXRoZS1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34318_2015-11-18-2.png)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 654 - - 6 years 11 months ago [\#313081](#313081) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Cannot add more than one product option to the cart](/forum/26-product-category-display/898674-cannot-add-more-than-one-product-option-to-the-cart#313081 "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.13 -- PHP version -- : 7.0.31 -- Browser(s) name and version -- : Chrome 78.0.3904.97 Dear Support, I made one product with many variants and added it to another product as an option. I set the "Product selection method" option to "Checkbox" so my product looks like prodpic1.jpg. The problem is, if I choose multiple options, only one option will always be added to the cart (prodpic2.jpg). Did I miss something, or did I completely misunderstand how the options works? Thanks & Regards. Zoltan")* Hello, We will have to see your product & options backend settings, so can you provide some screenshot ? Awaiting news from you to move forward on your subject ! Regards Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84OTg2NzQtY2Fubm90LWFkZC1tb3JlLXRoYW4tb25lLXByb2R1Y3Qtb3B0aW9uLXRvLXRoZS1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ecartman](/forum/user/32698-ecartman "View ecartman's Profile")** - [![ecartman's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32698-ecartman "View ecartman's Profile") Topic Author - [ Offline](/forum/user/32698-ecartman) Less More - Posts: 9 - Thank you received: 0 - - 6 years 11 months ago [\#313084](#313084) by [ecartman](/forum/user/32698-ecartman "View ecartman's Profile") Replied by *[ecartman](/forum/user/32698-ecartman "View ecartman's Profile")* on topic *[Cannot add more than one product option to the cart](/forum/26-product-category-display/898674-cannot-add-more-than-one-product-option-to-the-cart#313084 "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.13 -- PHP version -- : 7.0.31 -- Browser(s) name and version -- : Chrome 78.0.3904.97 Dear Support, I made one product with many variants and added it to another product as an option. I set the "Product selection method" option to "Checkbox" so my product looks like prodpic1.jpg. The problem is, if I choose multiple options, only one option will always be added to the cart (prodpic2.jpg). Did I miss something, or did I completely misunderstand how the options works? Thanks & Regards. Zoltan")* Hello, I made screenshots of the prodct settings. If you need anything else please let me know. Regards - [ ![config_display_prod_settings.jpg](/forum/attachment/48165) ](/forum/attachment/48165 "...d_settings.jpg") [ ](/forum/attachment/48165?download=1 "...d_settings.jpg") - [ ![config_main_prod_settings.jpg](/forum/attachment/48166) ](/forum/attachment/48166 "...d_settings.jpg") [ ](/forum/attachment/48166?download=1 "...d_settings.jpg") - [ ![prod_option_variants.jpg](/forum/attachment/48167) ](/forum/attachment/48167 "...n_variants.jpg") [ ](/forum/attachment/48167?download=1 "...n_variants.jpg") - [ ![product_option.jpg](/forum/attachment/48168) ](/forum/attachment/48168 "...uct_option.jpg") [ ](/forum/attachment/48168?download=1 "...uct_option.jpg") - [ ![product-margherita.jpg](/forum/attachment/48169) ](/forum/attachment/48169 "...margherita.jpg") [ ](/forum/attachment/48169?download=1 "...margherita.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84OTg2NzQtY2Fubm90LWFkZC1tb3JlLXRoYW4tb25lLXByb2R1Y3Qtb3B0aW9uLXRvLXRoZS1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 6 years 11 months ago [\#313103](#313103) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Cannot add more than one product option to the cart](/forum/26-product-category-display/898674-cannot-add-more-than-one-product-option-to-the-cart#313103 "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.13 -- PHP version -- : 7.0.31 -- Browser(s) name and version -- : Chrome 78.0.3904.97 Dear Support, I made one product with many variants and added it to another product as an option. I set the "Product selection method" option to "Checkbox" so my product looks like prodpic1.jpg. The problem is, if I choose multiple options, only one option will always be added to the cart (prodpic2.jpg). Did I miss something, or did I completely misunderstand how the options works? Thanks & Regards. Zoltan")* Hi, I understand the issue. It's actually a side effect of a fix we added to HikaShop 2 months ago: [ www.hikashop.com/forum/install-update/89...vidually.html#310398](https://www.hikashop.com/forum/install-update/898150-adding-multiple-characteristics-individually.html#310398) I've added a more complex patch so that we can handle all the cases properly. It's working fine on my end now. Download again the install package of the latest version on our website and install it on yours and that will add the patch for your website. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84OTg2NzQtY2Fubm90LWFkZC1tb3JlLXRoYW4tb25lLXByb2R1Y3Qtb3B0aW9uLXRvLXRoZS1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ecartman](/forum/user/32698-ecartman "View ecartman's Profile")** - [![ecartman's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32698-ecartman "View ecartman's Profile") Topic Author - [ Offline](/forum/user/32698-ecartman) Less More - Posts: 9 - Thank you received: 0 - - 6 years 11 months ago [\#313154](#313154) by [ecartman](/forum/user/32698-ecartman "View ecartman's Profile") Replied by *[ecartman](/forum/user/32698-ecartman "View ecartman's Profile")* on topic *[Cannot add more than one product option to the cart](/forum/26-product-category-display/898674-cannot-add-more-than-one-product-option-to-the-cart#313154 "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.13 -- PHP version -- : 7.0.31 -- Browser(s) name and version -- : Chrome 78.0.3904.97 Dear Support, I made one product with many variants and added it to another product as an option. I set the "Product selection method" option to "Checkbox" so my product looks like prodpic1.jpg. The problem is, if I choose multiple options, only one option will always be added to the cart (prodpic2.jpg). Did I miss something, or did I completely misunderstand how the options works? Thanks & Regards. Zoltan")* Thank you nicolas, it works great! I am satisfied like always ![:)](/media/kunena/emoticons/8.png ":)") Regards! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84OTg2NzQtY2Fubm90LWFkZC1tb3JlLXRoYW4tb25lLXByb2R1Y3Qtb3B0aW9uLXRvLXRoZS1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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