[Skip to main content](#vessel-content) # Option (i) button not working ## - **[ltempest](/forum/user/1784-ltempest "View ltempest's Profile")** - [![ltempest's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1784-ltempest "View ltempest's Profile") Topic Author - [ Offline](/forum/user/1784-ltempest) Less More - Posts: 237 - Thank you received: 5 - - 6 years 4 months ago [\#320898](#320898) by [ltempest](/forum/user/1784-ltempest "View ltempest's Profile") *[Option (i) button not working](/forum/26-product-category-display/900201-option-i-button-not-working#320898 "-- url of the page with the problem -- : demo.hikashop.com/index.php/en/hikashop/...ct-page/with-options -- Joomla version -- : 3.9.19 Hello, I'm using product options on my site and it displays an (i) icon next to the options on the product page. I understand that this is supposed to popup a description window. This is not working on either my own site or the Hikashop demo site: demo.hikashop.com/index.php/en/hikashop/...ct-page/with-options shower-trays-direct.under-development.in...slate-effect-800x800 I can see in the page code there is a hidden span class="hikashop_option_info" block that has loaded the descriptive product text but clicking, hovering etc does nothing and the pop up does not display. Please help! Thanks")* was created by *[ltempest](/forum/user/1784-ltempest "View ltempest's Profile")* -- url of the page with the problem -- : [ demo.hikashop.com/index.php/en/hikashop/...ct-page/with-options](http://demo.hikashop.com/index.php/en/hikashop/product-page/with-options) -- Joomla version -- : 3.9.19 Hello, I'm using product options on my site and it displays an (i) icon next to the options on the product page. I understand that this is supposed to popup a description window. This is not working on either my own site or the Hikashop demo site: [ demo.hikashop.com/index.php/en/hikashop/...ct-page/with-options](http://demo.hikashop.com/index.php/en/hikashop/product-page/with-options) [ shower-trays-direct.under-development.in...slate-effect-800x800](https://shower-trays-direct.under-development.info/view-all-products/product/ice-white-slate-effect-800x800) I can see in the page code there is a hidden span class="hikashop_option_info" block that has loaded the descriptive product text but clicking, hovering etc does nothing and the pop up does not display. Please help! Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS85MDAyMDEtb3B0aW9uLWktYnV0dG9uLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 6 years 4 months ago [\#320902](#320902) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Option (i) button not working](/forum/26-product-category-display/900201-option-i-button-not-working#320902 "-- url of the page with the problem -- : demo.hikashop.com/index.php/en/hikashop/...ct-page/with-options -- Joomla version -- : 3.9.19 Hello, I'm using product options on my site and it displays an (i) icon next to the options on the product page. I understand that this is supposed to popup a description window. This is not working on either my own site or the Hikashop demo site: demo.hikashop.com/index.php/en/hikashop/...ct-page/with-options shower-trays-direct.under-development.in...slate-effect-800x800 I can see in the page code there is a hidden span class="hikashop_option_info" block that has loaded the descriptive product text but clicking, hovering etc does nothing and the pop up does not display. Please help! Thanks")* Hi, Just hover on the (i) with your mouse and you'll see the description of the option showing up. If you want a popup to open when you click on it, you want to enter the URL to a joomla article in the "brand URL" setting of your option product. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS85MDAyMDEtb3B0aW9uLWktYnV0dG9uLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[fabius](/forum/user/43627-fabius "View fabius's Profile")** - [![fabius's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/43627-fabius "View fabius's Profile") - [ Offline](/forum/user/43627-fabius) Less More - Posts: 9 - Thank you received: 0 - - 6 years 2 months ago [\#323653](#323653) by [fabius](/forum/user/43627-fabius "View fabius's Profile") Replied by *[fabius](/forum/user/43627-fabius "View fabius's Profile")* on topic *[Option (i) button not working](/forum/26-product-category-display/900201-option-i-button-not-working#323653 "-- url of the page with the problem -- : demo.hikashop.com/index.php/en/hikashop/...ct-page/with-options -- Joomla version -- : 3.9.19 Hello, I'm using product options on my site and it displays an (i) icon next to the options on the product page. I understand that this is supposed to popup a description window. This is not working on either my own site or the Hikashop demo site: demo.hikashop.com/index.php/en/hikashop/...ct-page/with-options shower-trays-direct.under-development.in...slate-effect-800x800 I can see in the page code there is a hidden span class="hikashop_option_info" block that has loaded the descriptive product text but clicking, hovering etc does nothing and the pop up does not display. Please help! Thanks")* Hello, Wonderful solutions. It's possible to choose popup width and height? Thank you Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS85MDAyMDEtb3B0aW9uLWktYnV0dG9uLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 6 years 2 months ago [\#323656](#323656) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Option (i) button not working](/forum/26-product-category-display/900201-option-i-button-not-working#323656 "-- url of the page with the problem -- : demo.hikashop.com/index.php/en/hikashop/...ct-page/with-options -- Joomla version -- : 3.9.19 Hello, I'm using product options on my site and it displays an (i) icon next to the options on the product page. I understand that this is supposed to popup a description window. This is not working on either my own site or the Hikashop demo site: demo.hikashop.com/index.php/en/hikashop/...ct-page/with-options shower-trays-direct.under-development.in...slate-effect-800x800 I can see in the page code there is a hidden span class="hikashop_option_info" block that has loaded the descriptive product text but clicking, hovering etc does nothing and the pop up does not display. Please help! Thanks")* Hi, There are no options for that. However, you can change the size by editing the file product / option.php via the menu Display>Views. There, you can see the size of the popup on that line: Code: 760, 480, '', '', 'link' Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS85MDAyMDEtb3B0aW9uLWktYnV0dG9uLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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