[Skip to main content](#vessel-content) # Cannot add to cart ## - **[triotech](/forum/user/25968-triotech "View triotech's Profile")** - [![triotech's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/25968-triotech "View triotech's Profile") Topic Author - [ Offline](/forum/user/25968-triotech) Less More - Posts: 71 - Thank you received: 0 - - 3 years 9 months ago [\#349062](#349062) by [triotech](/forum/user/25968-triotech "View triotech's Profile") *[Cannot add to cart](/forum/26-product-category-display/905857-cannot-add-to-cart#349062 "-- HikaShop version -- : 4.7.1 -- Joomla version -- : 3.10.11 -- PHP version -- : 7.4.26 -- Browser(s) name and version -- : Firebox and others Cannot click and add the product to the cart. On click, nothing happens and the product is not added to cart. In the Inspect Console, is says "cart_id was not returned in addToCart AJAX call". Not sure if this has any bearing on the issue.")* was created by *[triotech](/forum/user/25968-triotech "View triotech's Profile")* -- HikaShop version -- : 4.7.1 -- Joomla version -- : 3.10.11 -- PHP version -- : 7.4.26 -- Browser(s) name and version -- : Firebox and others Cannot click and add the product to the cart. On click, nothing happens and the product is not added to cart. In the Inspect Console, is says "cart_id was not returned in addToCart AJAX call". Not sure if this has any bearing on the issue. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS85MDU4NTctY2Fubm90LWFkZC10by1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[triotech](/forum/user/25968-triotech "View triotech's Profile")** - [![triotech's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/25968-triotech "View triotech's Profile") Topic Author - [ Offline](/forum/user/25968-triotech) Less More - Posts: 71 - Thank you received: 0 - - 3 years 9 months ago [\#349064](#349064) by [triotech](/forum/user/25968-triotech "View triotech's Profile") Replied by *[triotech](/forum/user/25968-triotech "View triotech's Profile")* on topic *[Cannot add to cart](/forum/26-product-category-display/905857-cannot-add-to-cart#349064 "-- HikaShop version -- : 4.7.1 -- Joomla version -- : 3.10.11 -- PHP version -- : 7.4.26 -- Browser(s) name and version -- : Firebox and others Cannot click and add the product to the cart. On click, nothing happens and the product is not added to cart. In the Inspect Console, is says "cart_id was not returned in addToCart AJAX call". Not sure if this has any bearing on the issue.")* resolved with a DB Repair. Server response was a primary key error so the DB repair seemed to have worked on the (perhaps) corrupted DB Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS85MDU4NTctY2Fubm90LWFkZC10by1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile")** - [![Stogilon's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/52420-stogilon "View Stogilon's Profile") - [ Offline](/forum/user/52420-stogilon) Less More - Posts: 25 - Thank you received: 3 - - 3 years 9 months ago [\#349138](#349138) by [Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile") Replied by *[Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile")* on topic *[Cannot add to cart](/forum/26-product-category-display/905857-cannot-add-to-cart#349138 "-- HikaShop version -- : 4.7.1 -- Joomla version -- : 3.10.11 -- PHP version -- : 7.4.26 -- Browser(s) name and version -- : Firebox and others Cannot click and add the product to the cart. On click, nothing happens and the product is not added to cart. In the Inspect Console, is says "cart_id was not returned in addToCart AJAX call". Not sure if this has any bearing on the issue.")* I'm having the same issue. What was the repair you needed to make? Did you end up using the Joomla DB fix? Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS85MDU4NTctY2Fubm90LWFkZC10by1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[triotech](/forum/user/25968-triotech "View triotech's Profile")** - [![triotech's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/25968-triotech "View triotech's Profile") Topic Author - [ Offline](/forum/user/25968-triotech) Less More - Posts: 71 - Thank you received: 0 - - 3 years 9 months ago [\#349139](#349139) by [triotech](/forum/user/25968-triotech "View triotech's Profile") Replied by *[triotech](/forum/user/25968-triotech "View triotech's Profile")* on topic *[Cannot add to cart](/forum/26-product-category-display/905857-cannot-add-to-cart#349139 "-- HikaShop version -- : 4.7.1 -- Joomla version -- : 3.10.11 -- PHP version -- : 7.4.26 -- Browser(s) name and version -- : Firebox and others Cannot click and add the product to the cart. On click, nothing happens and the product is not added to cart. In the Inspect Console, is says "cart_id was not returned in addToCart AJAX call". Not sure if this has any bearing on the issue.")* I used the DB Check and Repair function in cPanel Databases. I'm pretty sure this is the same as the PHPMyAdmin repair DB function Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS85MDU4NTctY2Fubm90LWFkZC10by1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile")** - [![Stogilon's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/52420-stogilon "View Stogilon's Profile") - [ Offline](/forum/user/52420-stogilon) Less More - Posts: 25 - Thank you received: 3 - - 3 years 9 months ago [\#349186](#349186) by [Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile") Replied by *[Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile")* on topic *[Cannot add to cart](/forum/26-product-category-display/905857-cannot-add-to-cart#349186 "-- HikaShop version -- : 4.7.1 -- Joomla version -- : 3.10.11 -- PHP version -- : 7.4.26 -- Browser(s) name and version -- : Firebox and others Cannot click and add the product to the cart. On click, nothing happens and the product is not added to cart. In the Inspect Console, is says "cart_id was not returned in addToCart AJAX call". Not sure if this has any bearing on the issue.")* Thanks, I did try that without success. I'll start a new thread on it. Thank you for your info. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS85MDU4NTctY2Fubm90LWFkZC10by1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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