[Skip to main content](#vessel-content) # Download Area not visible ## - **[Formidog](/forum/user/33871-formidog "View Formidog's Profile")** - [![Formidog's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar33871.jpg)](/forum/user/33871-formidog "View Formidog's Profile") Topic Author - [ Offline](/forum/user/33871-formidog) Less More - Posts: 117 - Thank you received: 6 - - - - 3 years 8 months ago [\#349948](#349948) by [Formidog](/forum/user/33871-formidog "View Formidog's Profile") *[Download Area not visible](/forum/26-product-category-display/906044-download-area-not-visible#349948 "-- HikaShop version -- : 4.7.1 -- Joomla version -- : 4.2.8 -- PHP version -- : 8.4 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : - Good morning My products come with a pdf or zip that must be downloadable for free. The obvious way to add this to the product (i thought) was to place this on the download-area. A, is this correct thinking? Then how/where do I set that this download is free? B. If I upload a pdf or zip in the download area it is visible in the backend, but not on the product page. I must be doing something wrong... obviously")* was created by *[Formidog](/forum/user/33871-formidog "View Formidog's Profile")* -- HikaShop version -- : 4.7.1 -- Joomla version -- : 4.2.8 -- PHP version -- : 8.4 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : - Good morning My products come with a pdf or zip that must be downloadable for free. The obvious way to add this to the product (i thought) was to place this on the download-area. A, is this correct thinking? Then how/where do I set that this download is free? B. If I upload a pdf or zip in the download area it is visible in the backend, but not on the product page. I must be doing something wrong... obviously Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS85MDYwNDQtZG93bmxvYWQtYXJlYS1ub3QtdmlzaWJsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 3 years 8 months ago [\#349949](#349949) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Download Area not visible](/forum/26-product-category-display/906044-download-area-not-visible#349949 "-- HikaShop version -- : 4.7.1 -- Joomla version -- : 4.2.8 -- PHP version -- : 8.4 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : - Good morning My products come with a pdf or zip that must be downloadable for free. The obvious way to add this to the product (i thought) was to place this on the download-area. A, is this correct thinking? Then how/where do I set that this download is free? B. If I upload a pdf or zip in the download area it is visible in the backend, but not on the product page. I must be doing something wrong... obviously")* Hi, A. I suppose that you're talking about the area where you can add files in the "Images & Files" section of the product edit form. When you edit a file there, a popup will open with the options for each file. And among them, you have a "free download" setting you can activate. B. It's probably that the "free download" setting is turned off in the popup of the file. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS85MDYwNDQtZG93bmxvYWQtYXJlYS1ub3QtdmlzaWJsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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