[Skip to main content](#vessel-content) # Problem with product prices when I have variants ## - **[Noe](/forum/user/60747-noe "View Noe's Profile")** - [![Noe's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/60747-noe "View Noe's Profile") Topic Author - [ Offline](/forum/user/60747-noe) Less More - Posts: 59 - Thank you received: 6 - - 2 years 11 months ago [\#356687](#356687) by [Noe](/forum/user/60747-noe "View Noe's Profile") *[Problem with product prices when I have variants](/forum/26-product-category-display/907286-problem-with-product-prices-when-i-have-variants#356687 "-- url of the page with the problem -- : working on wamp -- HikaShop version -- : 5.0.0 -- Joomla version -- : 5.0.0 -- PHP version -- : 8.2.0 -- Browser(s) name and version -- : googlechrome Hi, I’m having an issue with the prices of my products when there are variants. It shows as “common price” the price of the variant and as “our price … each” the price I set for the product itself (in the main product page in the backend). If I choose specific variants and add the product to the cart, the price of the product appearing in the cart is the “our price … each” price, so the price of the product but not the price of the specific variants I chose. I’ve tried to set the price of the product in the main product page as 0, but then the price of the product appearing in the cart is free. I’m wondering what I’m doing wrong and how to sort out this issue? Many thanks!")* was created by *[Noe](/forum/user/60747-noe "View Noe's Profile")* -- url of the page with the problem -- : working on wamp -- HikaShop version -- : 5.0.0 -- Joomla version -- : 5.0.0 -- PHP version -- : 8.2.0 -- Browser(s) name and version -- : googlechrome Hi, I’m having an issue with the prices of my products when there are variants. It shows as “common price” the price of the variant and as “our price … each” the price I set for the product itself (in the main product page in the backend). If I choose specific variants and add the product to the cart, the price of the product appearing in the cart is the “our price … each” price, so the price of the product but not the price of the specific variants I chose. I’ve tried to set the price of the product in the main product page as 0, but then the price of the product appearing in the cart is free. I’m wondering what I’m doing wrong and how to sort out this issue? Many thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS85MDcyODYtcHJvYmxlbS13aXRoLXByb2R1Y3QtcHJpY2VzLXdoZW4taS1oYXZlLXZhcmlhbnRzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 652 - - 2 years 11 months ago - 2 years 11 months ago [\#356700](#356700) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Problem with product prices when I have variants](/forum/26-product-category-display/907286-problem-with-product-prices-when-i-have-variants#356700 "-- url of the page with the problem -- : working on wamp -- HikaShop version -- : 5.0.0 -- Joomla version -- : 5.0.0 -- PHP version -- : 8.2.0 -- Browser(s) name and version -- : googlechrome Hi, I’m having an issue with the prices of my products when there are variants. It shows as “common price” the price of the variant and as “our price … each” the price I set for the product itself (in the main product page in the backend). If I choose specific variants and add the product to the cart, the price of the product appearing in the cart is the “our price … each” price, so the price of the product but not the price of the specific variants I chose. I’ve tried to set the price of the product in the main product page as 0, but then the price of the product appearing in the cart is free. I’m wondering what I’m doing wrong and how to sort out this issue? Many thanks!")* Hello, Please provide these elements : - Your variant settings via a **screenshot** [ ![alt](https://i.ibb.co/fYDhKtQ/screenshot1.png) ](https://i.ibb.co/fYDhKtQ/screenshot1.png "alt") - And the same for the "***main***" product part **Note:** Learn more about Variants settings, **[ here](https://www.hikashop.com/support/support/documentation/integrated-documentation/19-hikashop-product-form.html#variant)**. Regards Last edit: 2 years 11 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS85MDcyODYtcHJvYmxlbS13aXRoLXByb2R1Y3QtcHJpY2VzLXdoZW4taS1oYXZlLXZhcmlhbnRzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Noe](/forum/user/60747-noe "View Noe's Profile")** - [![Noe's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/60747-noe "View Noe's Profile") Topic Author - [ Offline](/forum/user/60747-noe) Less More - Posts: 59 - Thank you received: 6 - - 2 years 11 months ago - 2 years 11 months ago [\#356715](#356715) by [Noe](/forum/user/60747-noe "View Noe's Profile") Replied by *[Noe](/forum/user/60747-noe "View Noe's Profile")* on topic *[Problem with product prices when I have variants](/forum/26-product-category-display/907286-problem-with-product-prices-when-i-have-variants#356715 "-- url of the page with the problem -- : working on wamp -- HikaShop version -- : 5.0.0 -- Joomla version -- : 5.0.0 -- PHP version -- : 8.2.0 -- Browser(s) name and version -- : googlechrome Hi, I’m having an issue with the prices of my products when there are variants. It shows as “common price” the price of the variant and as “our price … each” the price I set for the product itself (in the main product page in the backend). If I choose specific variants and add the product to the cart, the price of the product appearing in the cart is the “our price … each” price, so the price of the product but not the price of the specific variants I chose. I’ve tried to set the price of the product in the main product page as 0, but then the price of the product appearing in the cart is free. I’m wondering what I’m doing wrong and how to sort out this issue? Many thanks!")* Hi Philippe, Thanks for your answer. I am sending you images of what appears on the page of the product as well as screenshots of the product's and variants' settings. The price of the item that appears on the website with these characteristics should be 95 Euros, this should also be the price appearing in the cart when I click add to the cart. At the moment the price that appears in the cart is 38 Euros. - [ ![Screenshotforhikashop.jpg](/forum/attachment/58190) ](/forum/attachment/58190 "...orhikashop.jpg") [ ](/forum/attachment/58190?download=1 "...orhikashop.jpg") - [ ![Screenshot_timelineresetcode_hikashopproduct.jpg](/forum/attachment/58191) ](/forum/attachment/58191 "...hopproduct.jpg") [ ](/forum/attachment/58191?download=1 "...hopproduct.jpg") - [ ![Screenshot_timelineresetcode_hikashopproduct_2.jpg](/forum/attachment/58192) ](/forum/attachment/58192 "...pproduct_2.jpg") [ ](/forum/attachment/58192?download=1 "...pproduct_2.jpg") - [ ![Screenshot_timelineresetcode_hikashopproduct_3.jpg](/forum/attachment/58193) ](/forum/attachment/58193 "...pproduct_3.jpg") [ ](/forum/attachment/58193?download=1 "...pproduct_3.jpg") - [ ![Screenshot_timelineresetcode_variants_3.jpg](/forum/attachment/58194) ](/forum/attachment/58194 "...variants_3.jpg") [ ](/forum/attachment/58194?download=1 "...variants_3.jpg") - [ ![Screenshot_timelineresetcode_variants.jpg](/forum/attachment/58195) ](/forum/attachment/58195 "...e_variants.jpg") [ ](/forum/attachment/58195?download=1 "...e_variants.jpg") - [ ![Screenshot_timelineresetcode_variants_2.jpg](/forum/attachment/58196) ](/forum/attachment/58196 "...variants_2.jpg") [ ](/forum/attachment/58196?download=1 "...variants_2.jpg") Last edit: 2 years 11 months ago by [Noe](/forum/user/60747-noe "View Noe's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS85MDcyODYtcHJvYmxlbS13aXRoLXByb2R1Y3QtcHJpY2VzLXdoZW4taS1oYXZlLXZhcmlhbnRzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 2 years 11 months ago [\#356717](#356717) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Problem with product prices when I have variants](/forum/26-product-category-display/907286-problem-with-product-prices-when-i-have-variants#356717 "-- url of the page with the problem -- : working on wamp -- HikaShop version -- : 5.0.0 -- Joomla version -- : 5.0.0 -- PHP version -- : 8.2.0 -- Browser(s) name and version -- : googlechrome Hi, I’m having an issue with the prices of my products when there are variants. It shows as “common price” the price of the variant and as “our price … each” the price I set for the product itself (in the main product page in the backend). If I choose specific variants and add the product to the cart, the price of the product appearing in the cart is the “our price … each” price, so the price of the product but not the price of the specific variants I chose. I’ve tried to set the price of the product in the main product page as 0, but then the price of the product appearing in the cart is free. I’m wondering what I’m doing wrong and how to sort out this issue? Many thanks!")* Hi, On the screenshot [ www.hikashop.com/media/kunena/attachment...tcode\_variants\_3.jpg](https://www.hikashop.com/media/kunena/attachments/60747/Screenshot_timelineresetcode_variants_3.jpg) I can see that you entered the price in the "retail price" setting ( [ en.wikipedia.org/wiki/List\_price](https://en.wikipedia.org/wiki/List_price) ) instead of entering it via the "new price" button below. This means that for this variant, the system doesn't find any price and thus it uses the main product's price instead, along with the retail price of the variant. That's your issue. You want to properly set the price in your variants, like you do in your main products, without using the "retail price" field, and it will work like you want. The following user(s) said Thank You: [Noe](/forum/user/60747-noe "View Noe's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS85MDcyODYtcHJvYmxlbS13aXRoLXByb2R1Y3QtcHJpY2VzLXdoZW4taS1oYXZlLXZhcmlhbnRzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Noe](/forum/user/60747-noe "View Noe's Profile")** - [![Noe's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/60747-noe "View Noe's Profile") Topic Author - [ Offline](/forum/user/60747-noe) Less More - Posts: 59 - Thank you received: 6 - - 2 years 11 months ago [\#356721](#356721) by [Noe](/forum/user/60747-noe "View Noe's Profile") Replied by *[Noe](/forum/user/60747-noe "View Noe's Profile")* on topic *[Problem with product prices when I have variants](/forum/26-product-category-display/907286-problem-with-product-prices-when-i-have-variants#356721 "-- url of the page with the problem -- : working on wamp -- HikaShop version -- : 5.0.0 -- Joomla version -- : 5.0.0 -- PHP version -- : 8.2.0 -- Browser(s) name and version -- : googlechrome Hi, I’m having an issue with the prices of my products when there are variants. It shows as “common price” the price of the variant and as “our price … each” the price I set for the product itself (in the main product page in the backend). If I choose specific variants and add the product to the cart, the price of the product appearing in the cart is the “our price … each” price, so the price of the product but not the price of the specific variants I chose. I’ve tried to set the price of the product in the main product page as 0, but then the price of the product appearing in the cart is free. I’m wondering what I’m doing wrong and how to sort out this issue? Many thanks!")* Thank you Nicolas! It's now working properly! The following user(s) said Thank You: [Philip](/forum/user/34318-philip "View Philip's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS85MDcyODYtcHJvYmxlbS13aXRoLXByb2R1Y3QtcHJpY2VzLXdoZW4taS1oYXZlLXZhcmlhbnRzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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