[Skip to main content](#vessel-content) Board Categories Product & Category Display ## # [Product & Category Display](/forum/26-product-category-display "View Category 'Product & Category Display'") 10.3k topics | Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here! | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/26-product-category-display/830949-checkout-form-ie-and-firefox-differences) | [Checkout-Form IE and FireFox differences](/forum/26-product-category-display/830949-checkout-form-ie-and-firefox-differences "Hello, we've a problem within the checkout - user registration form. If one have used the IE 8.x, after selection of country, the state drop-down field does not show any state automatically. It left blank, until you click it and make a selection of the state manually. In FireFox 3.6.x: If you select a country within the registration form, the state drop-down box updates itself instantly. Where does it come from? Do you see a chance to solve this behavior? Thanks Andreas") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 15 years 8 months ago, by [an\_0815](/forum/user/732-an-0815 "View an_0815's Profile") [Last Post](/forum/26-product-category-display/830949-checkout-form-ie-and-firefox-differences#10987 "Update is online and seems to work as intended. IE now fills the state field like Firefox does. Thank you!") 15 years 7 months ago by [tecnet](/forum/user/1078-tecnet "View tecnet's Profile") | Replies:14 Views:900 | [Last Post](/forum/26-product-category-display/830949-checkout-form-ie-and-firefox-differences#10987 "Update is online and seems to work as intended. IE now fills the state field like Firefox does. Thank you!") by [tecnet](/forum/user/1078-tecnet "View tecnet's Profile") 15 years 7 months ago | | [](/forum/26-product-category-display/830956-credit-card-payment-plugin-card-numbers-not-there) | [Credit card payment plugin card numbers not there](/forum/26-product-category-display/830956-credit-card-payment-plugin-card-numbers-not-there "Hi, Great Product! I have purchased the essential version. Sooo easy to modify in the views and custom css thanks a million. I've updated to version 1.4.7 and my emails no longer have the partial credit card numbers. It's the same for the order history. Is this something to do with the credit card payment plug-in? This is the only way my client wishes to process his orders. I've attached my emails and backend before and after. The visa numbers are from a visa card test number site so the info isn't sensitive. I will be installing an SSL certificate as well once this last little problem is taken card of for extra security. Thanks for any help. Todd Munro") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 15 years 8 months ago, by [timber11](/forum/user/1191-timber11 "View timber11's Profile") [Last Post](/forum/26-product-category-display/830956-credit-card-payment-plugin-card-numbers-not-there#10908 "Thanks Nicolas, The history plugin is activated. I'll look further into it today. Everything works fine when I downgraded to version 1.4.5. I downloaded the latest version again (in case the version 1.4.7 I had was corrupted) but I still have the same problem when I upgraded. Must be something with my rocket theme template. My client has to okay the look of the site today so I don't want to muck around to much with my online version. I'll get back if I find my particular problem. Cheers! Todd") 15 years 8 months ago by [timber11](/forum/user/1191-timber11 "View timber11's Profile") | Replies:2 Views:800 | [Last Post](/forum/26-product-category-display/830956-credit-card-payment-plugin-card-numbers-not-there#10908 "Thanks Nicolas, The history plugin is activated. I'll look further into it today. Everything works fine when I downgraded to version 1.4.5. I downloaded the latest version again (in case the version 1.4.7 I had was corrupted) but I still have the same problem when I upgraded. Must be something with my rocket theme template. My client has to okay the look of the site today so I don't want to muck around to much with my online version. I'll get back if I find my particular problem. Cheers! Todd") by [timber11](/forum/user/1191-timber11 "View timber11's Profile") 15 years 8 months ago | | [](/forum/26-product-category-display/830953-checkout-duplicates-original-price) | [Checkout duplicates original price](/forum/26-product-category-display/830953-checkout-duplicates-original-price "upgraded to latest version 1.4.7 Discount price and original price show fine when viewing the product. add to cart and it shows the check out and it shows the discount price fine. however the original price is shown 2 times. example is below: $495.90 $522.00$522.00 site: croftfamilyfarm.com Direct Link: croftfamilyfarm.com/index.php?option=com...layout=show&Itemid=6 How can i correct this problem. why does this display twice?") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 15 years 8 months ago, by [wishwarriorx](/forum/user/1540-wishwarriorx "View wishwarriorx's Profile") [Last Post](/forum/26-product-category-display/830953-checkout-duplicates-original-price#10789 "thanks") 15 years 8 months ago by [wishwarriorx](/forum/user/1540-wishwarriorx "View wishwarriorx's Profile") | Replies:6 Views:858 | [Last Post](/forum/26-product-category-display/830953-checkout-duplicates-original-price#10789 "thanks") by [wishwarriorx](/forum/user/1540-wishwarriorx "View wishwarriorx's Profile") 15 years 8 months ago | | [](/forum/26-product-category-display/830907-question-on-pricing-and-affiliate-payments) | [question on pricing and affiliate payments](/forum/26-product-category-display/830907-question-on-pricing-and-affiliate-payments "I looked for a "pre-sale questions" board but there is none that I see. I had a quick look at the pricing for the upgraded versions, so I can think about if I can swing that in the future and I had a couple questions. first it says: $166.07 ($138.86 without VAT) per unit I am in the US and don't really know much about VAT, do we have to pay that? what are the final US prices? also a suggestion: maybe you could offer your affiliate payment towards purchase of upgraded editions. and also maybe as time goes on and this catches on a bit maybe offer people who participate with positive solutions on the forum for others some small credit also towards purchase of upgraded editions. also maybe some "sales" so those who are here often (and encourage other to do so) will have to get it at a reduced rate. I really like this, and you are in good timing since the others are not 1.6 compatible yet, but I do admit it is frustrating already to keep seeing 'only in upgrade' for things that I am used to getting for free in other systems. just my opinions. thanks again. you guys are very quick with replies here which is nice.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 15 years 8 months ago, by [dontflinch](/forum/user/1234-dontflinch "View dontflinch's Profile") [Last Post](/forum/26-product-category-display/830907-question-on-pricing-and-affiliate-payments#10786 "I have another comment on the affiliate payment. I think the minimum for payout should be 40 euro not 50. it appears that selling one top version generates 21.12 euros. I think it should be that...") 15 years 8 months ago by [dontflinch](/forum/user/1234-dontflinch "View dontflinch's Profile") | Replies:7 Views:526 | [Last Post](/forum/26-product-category-display/830907-question-on-pricing-and-affiliate-payments#10786 "I have another comment on the affiliate payment. I think the minimum for payout should be 40 euro not 50. it appears that selling one top version generates 21.12 euros. I think it should be that...") by [dontflinch](/forum/user/1234-dontflinch "View dontflinch's Profile") 15 years 8 months ago | | [](/forum/26-product-category-display/830921-doesnt-display-product-description) | [Doesn't display product description](/forum/26-product-category-display/830921-doesnt-display-product-description "I've edited a product and added some description at the backend. At the fronted shows the product into the category but when i'm clicking to it to see its description or specification gets straight to add to cart page.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 15 years 8 months ago, by [nomadal](/forum/user/1107-nomadal "View nomadal's Profile") [Last Post](/forum/26-product-category-display/830921-doesnt-display-product-description#10768 "got it! thanks!") 15 years 8 months ago by [Woodward](/forum/user/1175-woodward "View Woodward's Profile") | Replies:18 Views:1256 | [Last Post](/forum/26-product-category-display/830921-doesnt-display-product-description#10768 "got it! thanks!") by [Woodward](/forum/user/1175-woodward "View Woodward's Profile") 15 years 8 months ago | | [](/forum/26-product-category-display/830942-checkout-form-problems) | [Checkout-Form problems](/forum/26-product-category-display/830942-checkout-form-problems "Hello, 1) I observed that the option in configuration / checkout / registration => no registration does not show a checkout-form without a registration. It shows the "simplified registration" form. 2) If a anonym customer add product to the cart and is going to register the first time from within the chekout-form, then after registration the cart is empty and the customer has to buy again. 3) If a customer add a product to the cart and login from within the checkout-form, all added products are lost and under some circumstances he will see other products from an unfinished shopping he made earlier. In example: customer logged in, add products to the cart, does not finish the checkout and klick logout instead. Next time he is shopping without being logged in, add products to the cart, go to the checkout-form and login now. All added products are lost and in the checkout-form he will see the products from his last unfinished shopping. Thanks Andreas") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 15 years 8 months ago, by [an\_0815](/forum/user/732-an-0815 "View an_0815's Profile") [Last Post](/forum/26-product-category-display/830942-checkout-form-problems#10675 "$this->cart is loaded when the user plugin is initialized. Maybe that's already too late is your case ? It would mean that we would have to transform the user plugin into a system plugin maybe ?") 15 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:11 Views:748 | [Last Post](/forum/26-product-category-display/830942-checkout-form-problems#10675 "$this->cart is loaded when the user plugin is initialized. Maybe that's already too late is your case ? It would mean that we would have to transform the user plugin into a system plugin maybe ?") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 15 years 8 months ago | | [](/forum/26-product-category-display/830952-item-price-changes-to-free-when-euro-price-is-remo) | [Item price changes to FREE when Euro price is remo](/forum/26-product-category-display/830952-item-price-changes-to-free-when-euro-price-is-remo "Hi all, I am new to HikaShop. A strange thing that I am batteling to solve is that when I remove a price in Euro, and only have price in loca currency assigned to an item, the price in the shop displays as FREE. How can I fix this. IC") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 15 years 8 months ago, by [icronje](/forum/user/1483-icronje "View icronje's Profile") [Last Post](/forum/26-product-category-display/830952-item-price-changes-to-free-when-euro-price-is-remo#10660 "It's probably just a matter of saving the product information. When you create a product with a price in euros, hikashop stores the price and the currency corresponding. If you remove the euro currency, the price is still in euro in the database but on the listing of prices of your product, the dropdown of currencies only has the euro as possible currency so it can't display the euro currency even though that's the currency of the price. As long as you don't save the product information, the price will stay as being in euros.") 15 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:1412 | [Last Post](/forum/26-product-category-display/830952-item-price-changes-to-free-when-euro-price-is-remo#10660 "It's probably just a matter of saving the product information. When you create a product with a price in euros, hikashop stores the price and the currency corresponding. If you remove the euro currency, the price is still in euro in the database but on the listing of prices of your product, the dropdown of currencies only has the euro as possible currency so it can't display the euro currency even though that's the currency of the price. As long as you don't save the product information, the price will stay as being in euros.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 15 years 8 months ago | | [](/forum/26-product-category-display/830738-bug-in-product-weights) | [Bug in product weights?](/forum/26-product-category-display/830738-bug-in-product-weights "It seems there is a bug in saving product weights other than the default (kg, g). I changed my default configuration weights to be displayed in ounces (oz). When I try to add a new product, the unit...") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 15 years 10 months ago, by [druidmatrix@yahoo.com](/forum/user/511-druidmatrix-yahoo-com "View druidmatrix@yahoo.com's Profile") [Last Post](/forum/26-product-category-display/830738-bug-in-product-weights#10655 "I had the same sort of thing happen. I removed all the other options except for g, then kg was showing up on the products backend page. so I went and added g,kg. Now I can go in a manually change them if they are wrong :)") 15 years 8 months ago by [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile") | Replies:7 Views:1681 | [Last Post](/forum/26-product-category-display/830738-bug-in-product-weights#10655 "I had the same sort of thing happen. I removed all the other options except for g, then kg was showing up on the products backend page. so I went and added g,kg. Now I can go in a manually change them if they are wrong :)") by [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile") 15 years 8 months ago | | [](/forum/26-product-category-display/830951-characteristic-selection-mode) | [Characteristic selection mode](/forum/26-product-category-display/830951-characteristic-selection-mode "Hello, In the menu Configuration, tab Display, field Characteristic selection mode, I tried to select "Table" but it shows like if I select "Dropdown". How the characteristics should be viewed with selection "Table" ?") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 15 years 8 months ago, by [nath](/forum/user/535-nath "View nath's Profile") [Last Post](/forum/26-product-category-display/830951-characteristic-selection-mode#10544 "When you add characteristics in several times, hikashop does not regenerate automatically the variants (you might have data that you don't want to loose). You need to click on the manage variants...") 15 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:562 | [Last Post](/forum/26-product-category-display/830951-characteristic-selection-mode#10544 "When you add characteristics in several times, hikashop does not regenerate automatically the variants (you might have data that you don't want to loose). You need to click on the manage variants...") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 15 years 8 months ago | | [](/forum/26-product-category-display/830946-product-listing-showing-only-change-amount) | [Product Listing Showing Only Change Amount](/forum/26-product-category-display/830946-product-listing-showing-only-change-amount "On my website, when looking at the product listing, the product I am selling is supposed to be 9.50 but when you look at the product from the product listing page it is .50 cents and then you click on...") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 15 years 8 months ago, by [petrocksa](/forum/user/1470-petrocksa "View petrocksa's Profile") [Last Post](/forum/26-product-category-display/830946-product-listing-showing-only-change-amount#10408 "The problem seems to come from something else on your website which process the content of articles and try to transform the variables into their corresponding values. Since in PHP a variable starts...") 15 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:568 | [Last Post](/forum/26-product-category-display/830946-product-listing-showing-only-change-amount#10408 "The problem seems to come from something else on your website which process the content of articles and try to transform the variables into their corresponding values. Since in PHP a variable starts...") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 15 years 8 months ago | | [](/forum/26-product-category-display/830945-style-rockettheme-mercado-ecwid) | [Style Rockettheme Mercado (Ecwid)](/forum/26-product-category-display/830945-style-rockettheme-mercado-ecwid "I think one of the things that would make people more interested in Hikashop, is improved layout/design. Is is possible that Hikashop could provide style/CSS to Rockettheme for their latest Mercado template? demo.rockettheme.com/ Rockettheme their self write in their forum: redCOMPONENTS did their own styling for redSHOP, as did the Tienda people who did their own styling for the Tienda extension. They just provided us with the required CSS etc. That said, we can't support every ecommerce app out there, take Mercado, see how these extensions were styled, and style HikaShop yourself. Or, ask the HikaShop people to create style for Mercado.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 15 years 8 months ago, by [seociable](/forum/user/217-seociable "View seociable's Profile") [Last Post](/forum/26-product-category-display/830945-style-rockettheme-mercado-ecwid#10382 "Thanks both of you. I really liked the RT template and my immediate thought was "Damn, it would be nice to see Hikashop on this template". After that i read in the forum and only fund the text above, actually there were more text that i didnt included - "Hikashop, never heard of it". I´m not skilled with CSS, i can change preset #code nothing more, so i don´t know how Hikashop has construct their CSS. So it was more an idea that would be nice to see Hikashop support for this template. I think Hikashop is great, i have made a complete Swedish translation, but as the comment above indicate - Hikashop is pretty anonymous. It would be great commercial for Hikashop to be seen at Rockettheme but if the CSS structure is not suited for this, it´s nothing to do. I agree RT approach is a sales hype, but still.. :) Thanks again for input") 15 years 8 months ago by [seociable](/forum/user/217-seociable "View seociable's Profile") | Replies:3 Views:2970 | [Last Post](/forum/26-product-category-display/830945-style-rockettheme-mercado-ecwid#10382 "Thanks both of you. I really liked the RT template and my immediate thought was "Damn, it would be nice to see Hikashop on this template". After that i read in the forum and only fund the text above, actually there were more text that i didnt included - "Hikashop, never heard of it". I´m not skilled with CSS, i can change preset #code nothing more, so i don´t know how Hikashop has construct their CSS. So it was more an idea that would be nice to see Hikashop support for this template. I think Hikashop is great, i have made a complete Swedish translation, but as the comment above indicate - Hikashop is pretty anonymous. It would be great commercial for Hikashop to be seen at Rockettheme but if the CSS structure is not suited for this, it´s nothing to do. I agree RT approach is a sales hype, but still.. :) Thanks again for input") by [seociable](/forum/user/217-seociable "View seociable's Profile") 15 years 8 months ago | | [](/forum/26-product-category-display/830943-category-image-not-displaying-properly-png) | [Category image not displaying properly - PNG](/forum/26-product-category-display/830943-category-image-not-displaying-properly-png "I created a PNG of an image I wish to use as a category image (150px X 150px) and added it to the category. However, the image being displayed is just a solid red block, the same color as the text in...") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 15 years 8 months ago, by [momentis](/forum/user/364-momentis "View momentis's Profile") [Last Post](/forum/26-product-category-display/830943-category-image-not-displaying-properly-png#10358 "Ha!! I guess I really did a number on it! Oh well, if you come upon a resolution - great. If not, no big deal. I will just use a standard sized JPG for my category images. Thanks, nicolas!") 15 years 8 months ago by [momentis](/forum/user/364-momentis "View momentis's Profile") | Replies:13 Views:1569 | [Last Post](/forum/26-product-category-display/830943-category-image-not-displaying-properly-png#10358 "Ha!! I guess I really did a number on it! Oh well, if you come upon a resolution - great. If not, no big deal. I will just use a standard sized JPG for my category images. Thanks, nicolas!") by [momentis](/forum/user/364-momentis "View momentis's Profile") 15 years 8 months ago | | [](/forum/26-product-category-display/830944-new-order-email-sent-to-user-not-admin) | [New Order email sent to user, not admin](/forum/26-product-category-display/830944-new-order-email-sent-to-user-not-admin "Hi, (Hika Essential, Joomla 1.5.2) For some reason the New Order notification email is sent to the user who is logged in and placing the order, and not the admin. I've checked the email settings several times and it definitely has the admin's address in the Order creation notifications email address and Payment notifications email address. I also tested it with different users/emails and the same thing happens. How to fix?? Thx, V7") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 15 years 8 months ago, by [venox7](/forum/user/1289-venox7 "View venox7's Profile") [Last Post](/forum/26-product-category-display/830944-new-order-email-sent-to-user-not-admin#10350 "There is no notification system for updates yet. We send a newsletter every few months, to talk about the news in HikaShop. We would also send one for security issues. However, if you have a bug, the first thing to look at is the update/about us menu. If you have an update available, you will see the changelog displayed and you can check if the bug you have is mentioned.") 15 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:6 Views:544 | [Last Post](/forum/26-product-category-display/830944-new-order-email-sent-to-user-not-admin#10350 "There is no notification system for updates yet. We send a newsletter every few months, to talk about the news in HikaShop. We would also send one for security issues. However, if you have a bug, the first thing to look at is the update/about us menu. If you have an update available, you will see the changelog displayed and you can check if the bug you have is mentioned.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 15 years 8 months ago | | [](/forum/26-product-category-display/830940-paypal-fails) | [paypal fails](/forum/26-product-category-display/830940-paypal-fails "Not sure whats going on, but when I try to do a test order the paypal comes back saying "We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller. Please contact the seller to resolve the problem. If this payment is for an eBay listing, you can contact the seller via the "Ask Seller a Question" link on the listing page. When you have the correct email address, payment can be made at www.paypal.com ." I can see a few strange characters just before it goes to paypal like this ">">"> Now, I have a few pages using a manual paypal button code and that works without any problem using the same email for the account. I 've checked everything and it just won't work. using joomla 1.5.20, sef on, rockettheme template") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 15 years 8 months ago, by [Derma](/forum/user/407-derma "View Derma's Profile") [Last Post](/forum/26-product-category-display/830940-paypal-fails#10242 "wow, you guys are awesome - thank you for the quick response and ability for me to move forward. Simply wonderful") 15 years 8 months ago by [Derma](/forum/user/407-derma "View Derma's Profile") | Replies:8 Views:871 | [Last Post](/forum/26-product-category-display/830940-paypal-fails#10242 "wow, you guys are awesome - thank you for the quick response and ability for me to move forward. Simply wonderful") by [Derma](/forum/user/407-derma "View Derma's Profile") 15 years 8 months ago | | [](/forum/26-product-category-display/830938-future-request) | [Future Request](/forum/26-product-category-display/830938-future-request "Hi, Would it be possible to add a box in 'Customer Account' 'View My Orders' 'Order' so a hyperlink to the shipping tracking / number can be added? thanks") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 15 years 8 months ago, by [mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile") [Last Post](/forum/26-product-category-display/830938-future-request#10196 "sorted thanks") 15 years 8 months ago by [mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile") | Replies:4 Views:602 | [Last Post](/forum/26-product-category-display/830938-future-request#10196 "sorted thanks") by [mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile") 15 years 8 months ago | | [](/forum/26-product-category-display/830939-managing-products-similar-but-different) | [Managing products similar but different](/forum/26-product-category-display/830939-managing-products-similar-but-different "Most, if not all of my products are one of a kind. For example a. I have a collection called Fused Flora b. Within the collection I may (or may not) have mulitple jewelry types (rings, pendants, necklaces, etc.)--always as least one type. c. Within a collection I also may (or may not) have groups (such as Fiddleheads)--maybe none. d. Within each group, the items are all different and have different prices. My Questions: 1. I'm looking for the best way to setup the product structure, both from the users ability to navigate and my ability to manage. Do you have any suggestions or examples you can point me to see? 2. I currently have the essentials version but would upgrade if it would help me be more efficient. Would the product templates help me more than just doing imports from a spreadsheet?") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 15 years 8 months ago, by [mohrrj](/forum/user/1007-mohrrj "View mohrrj's Profile") [Last Post](/forum/26-product-category-display/830939-managing-products-similar-but-different#10193 "Great ! :)") 15 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4 Views:634 | [Last Post](/forum/26-product-category-display/830939-managing-products-similar-but-different#10193 "Great ! :)") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 15 years 8 months ago | | [](/forum/26-product-category-display/830937-order-created-with-no-customer-info) | [Order Created with No Customer Info](/forum/26-product-category-display/830937-order-created-with-no-customer-info "Hello Folks, I'm not sure if this is a bug, but something got screwed up. I'll describe what happened as best I can determine. The problem was that I had an order created, but on the Orders page, the Customer column was empty. Here is the sequence of events, as reported by the customer. * Customer places product in cart and proceeds to checkout * Customer has not registered so completes Hikashop registration form * Customer is called away before order could be completed * Customer returns, cart still has product, but customer has not clicked Authorization link on registration email * Customer enters username and password on Hikashop login form and completes purchase * I receive email notice of new order and Paypal payment confirmation email for order * I'm not sure, but I think the customer also received order confirmation email (I forgot to ask about that) When I logged in to site to check orders, I see the order but there is no customer info. I checked the order details and there is billing and shipping address information, but only a customer ID, no customer name or email in the Customer box. I then checked the Joomla user list and see the customer, but with a different ID# and notice that the account has not yet been enabled. In the Hikashop user list I see two new customers, one with name and email info and the other, the one the order was attached to, has no name and email info. I corrected the problem by going into the database order table and changing the customer and address ID fields to match the good customer record and deleted the duplicate customer from Hikashop. It seems that the problem was created when the customer logged in through the Hikashop login form before actually authorizing the account. I'm not 100% sure that is what happened, but that's the best I can determine. I'm still using Hikashop 1.4.5 on this site, but didn't see anything in the 1.4.6 or 1.4.7 change logs that addressed this issue. Regards, Ed") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 15 years 8 months ago, by [hdracing](/forum/user/742-hdracing "View hdracing's Profile") [Last Post](/forum/26-product-category-display/830937-order-created-with-no-customer-info#10092 "Sorry Nicolas, I must have missed that one. Ed") 15 years 8 months ago by [hdracing](/forum/user/742-hdracing "View hdracing's Profile") | Replies:2 Views:646 | [Last Post](/forum/26-product-category-display/830937-order-created-with-no-customer-info#10092 "Sorry Nicolas, I must have missed that one. Ed") by [hdracing](/forum/user/742-hdracing "View hdracing's Profile") 15 years 8 months ago | | [](/forum/26-product-category-display/830935-image-and-description-layout) | [Image and description layout](/forum/26-product-category-display/830935-image-and-description-layout "Hello! In the joomla menu options, on Parameters for DIV section, Type of item layout I select image and description. In the frontend I see the image, I see the description, I also see the title (I think that what that is), and their arrangement is all messed up (the description has a white background wich is not good on the grey background of the div, the title should't appear because I made the title intro an image). Any ideas why this is happening? I attached a screenshot for you to see. Thank you!") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 15 years 8 months ago, by [hypnotic11us](/forum/user/1387-hypnotic11us "View hypnotic11us's Profile") [Last Post](/forum/26-product-category-display/830935-image-and-description-layout#10062 "Then, you can edit the file listing_img_desc of the view product via the menu Display->Views to modify the display of each item. You will be able to remove the code which displays the product name and...") 15 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:611 | [Last Post](/forum/26-product-category-display/830935-image-and-description-layout#10062 "Then, you can edit the file listing_img_desc of the view product via the menu Display->Views to modify the display of each item. You will be able to remove the code which displays the product name and...") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 15 years 8 months ago | | [](/forum/26-product-category-display/830933-checkout) | [Checkout](/forum/26-product-category-display/830933-checkout "I've got a little problem with ie8 showing the calendar a very weird way or sometimes not showing it at all ? any idea ? I still have sometimes ... a double checkout ... I click on next ... and showing me the checkout page once more ...") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 15 years 8 months ago, by [seb](/forum/user/197-seb "View seb's Profile") [Last Post](/forum/26-product-category-display/830933-checkout#10033 "ok .. fine for now ... bloody ie :( Trying to look about that ... anyone having the same issue ? looking at the developper panel ... sometimes it does fire the calendar in a position : absolute ... and sometimes it doesn't fire it at all ... Else that would probably be coming from the position "absolute" ff understand it right .. not ie ... and it actually displays it on top of the page .. how is the position chosen ? is it from the button class="calendar" edit : same problem with ie7 .. somebody had a look with ie 6 ?") 15 years 8 months ago by [seb](/forum/user/197-seb "View seb's Profile") | Replies:4 Views:475 | [Last Post](/forum/26-product-category-display/830933-checkout#10033 "ok .. fine for now ... bloody ie :( Trying to look about that ... anyone having the same issue ? looking at the developper panel ... sometimes it does fire the calendar in a position : absolute ... and sometimes it doesn't fire it at all ... Else that would probably be coming from the position "absolute" ff understand it right .. not ie ... and it actually displays it on top of the page .. how is the position chosen ? is it from the button class="calendar" edit : same problem with ie7 .. somebody had a look with ie 6 ?") by [seb](/forum/user/197-seb "View seb's Profile") 15 years 8 months ago | | [](/forum/26-product-category-display/830923-characteristics) | [Characteristics](/forum/26-product-category-display/830923-characteristics "Dear Hikashop team, I am trying your new shop script and it's the best tried. I am doing a new website for a computer shop and I want to buy the business version... ;) BTW characteristics I have a problem: for a computer shop I need to manage many variants for each product, have you a solution to assign the relative price for each variant in the "father" product editor? Combined automatically by the software? It's will be the best for all "product builder" shops... Congratulations for the very good work :laugh:") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 15 years 8 months ago, by [vittfs](/forum/user/1320-vittfs "View vittfs's Profile") [Last Post](/forum/26-product-category-display/830923-characteristics#9971 "nicolas, I agree that we should consolidate the discussion into one place. Thanks, matthew") 15 years 8 months ago by [MatthewSchenker](/forum/user/466-matthewschenker "View MatthewSchenker's Profile") | Replies:13 Views:878 | [Last Post](/forum/26-product-category-display/830923-characteristics#9971 "nicolas, I agree that we should consolidate the discussion into one place. Thanks, matthew") by [MatthewSchenker](/forum/user/466-matthewschenker "View MatthewSchenker's Profile") 15 years 8 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.048 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)