[Skip to main content](#vessel-content) # Remove produsct as GUEST access forbiden ## - **[aanconetani@libero.it](/forum/user/68877-aanconetani-libero-it "View aanconetani@libero.it's Profile")** - [![aanconetani@libero.it's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/68877-aanconetani-libero-it "View aanconetani@libero.it's Profile") Topic Author - [ Offline](/forum/user/68877-aanconetani-libero-it) Less More - Posts: 38 - Thank you received: 3 - - 1 day 3 hours ago [\#100000680](#100000680) by [aanconetani@libero.it](/forum/user/68877-aanconetani-libero-it "View aanconetani@libero.it's Profile") *[Remove produsct as GUEST access forbiden](/forum/27-checkout/100000141-remove-produsct-as-guest-access-forbiden#100000680 "-- url of the page with the problem -- : www.classicbikesregis.it/ -- HikaShop version -- : 6.8.2 -- Joomla version -- : 6.2 -- PHP version -- : 8.3.6 -- Browser(s) name and version -- : Firefox 160.0 Hi, I’ve had to roll back to J 5.4.10 and HikaShop 6.8 for now; I hope you can still help me. In J 6.2 and HS 6.8.2, when I remove a product from my cart (on the cart page) as a GUEST, I get an "ACCESS FORBIDDEN" error, though the product is still removed. Do you have any information about this minor glitch? Thanks.")* was created by *[aanconetani@libero.it](/forum/user/68877-aanconetani-libero-it "View aanconetani@libero.it's Profile")* -- url of the page with the problem -- : [ www.classicbikesregis.it/](https://www.classicbikesregis.it/) -- HikaShop version -- : 6.8.2 -- Joomla version -- : 6.2 -- PHP version -- : 8.3.6 -- Browser(s) name and version -- : Firefox 160.0 Hi, I’ve had to roll back to J 5.4.10 and HikaShop 6.8 for now; I hope you can still help me. In J 6.2 and HS 6.8.2, when I remove a product from my cart (on the cart page) as a GUEST, I get an "ACCESS FORBIDDEN" error, though the product is still removed. Do you have any information about this minor glitch? Thanks. - [ ![Carrello.png](/forum/attachment/100000194) ](/forum/attachment/100000194 "Carrello.png") [ ](/forum/attachment/100000194?download=1 "Carrello.png") - [ ![Screenshot 2026-11-11 alle 10.04.35.png](/forum/attachment/100000195) ](/forum/attachment/100000195 "...e 10.04.35.png") [ ](/forum/attachment/100000195?download=1 "...e 10.04.35.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzEwMDAwMDE0MS1yZW1vdmUtcHJvZHVzY3QtYXMtZ3Vlc3QtYWNjZXNzLWZvcmJpZGVuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 1 day 47 minutes ago [\#100000683](#100000683) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Remove produsct as GUEST access forbiden](/forum/27-checkout/100000141-remove-produsct-as-guest-access-forbiden#100000683 "-- url of the page with the problem -- : www.classicbikesregis.it/ -- HikaShop version -- : 6.8.2 -- Joomla version -- : 6.2 -- PHP version -- : 8.3.6 -- Browser(s) name and version -- : Firefox 160.0 Hi, I’ve had to roll back to J 5.4.10 and HikaShop 6.8 for now; I hope you can still help me. In J 6.2 and HS 6.8.2, when I remove a product from my cart (on the cart page) as a GUEST, I get an "ACCESS FORBIDDEN" error, though the product is still removed. Do you have any information about this minor glitch? Thanks.")* Hi, Thank you for the report and the screenshots. This is a regression in HikaShop 6.8.2: a security change in that version also blocked the action the cart page uses to save the cart, so deleting a product or changing a quantity there answers "Access forbidden" ("Accesso non consentito"). It should affect logged-in customers as well as guests. It is fixed in the latest build of HikaShop 6.8.2. Download it from your account on our website and install it over your current HikaShop, like a normal install: your settings and data are kept. It has the same version number, so the Joomla updater will not offer it; you have to install the package yourself. With that build you can upgrade again to Joomla 6.2 and HikaShop 6.8.2, and the cart page will update quantities and remove products normally. The following user(s) said Thank You: [aanconetani@libero.it](/forum/user/68877-aanconetani-libero-it "View aanconetani@libero.it's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzEwMDAwMDE0MS1yZW1vdmUtcHJvZHVzY3QtYXMtZ3Vlc3QtYWNjZXNzLWZvcmJpZGVuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[aanconetani@libero.it](/forum/user/68877-aanconetani-libero-it "View aanconetani@libero.it's Profile")** - [![aanconetani@libero.it's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/68877-aanconetani-libero-it "View aanconetani@libero.it's Profile") Topic Author - [ Offline](/forum/user/68877-aanconetani-libero-it) Less More - Posts: 38 - Thank you received: 3 - - 1 day 14 minutes ago [\#100000684](#100000684) by [aanconetani@libero.it](/forum/user/68877-aanconetani-libero-it "View aanconetani@libero.it's Profile") Replied by *[aanconetani@libero.it](/forum/user/68877-aanconetani-libero-it "View aanconetani@libero.it's Profile")* on topic *[Remove produsct as GUEST access forbiden](/forum/27-checkout/100000141-remove-produsct-as-guest-access-forbiden#100000684 "-- url of the page with the problem -- : www.classicbikesregis.it/ -- HikaShop version -- : 6.8.2 -- Joomla version -- : 6.2 -- PHP version -- : 8.3.6 -- Browser(s) name and version -- : Firefox 160.0 Hi, I’ve had to roll back to J 5.4.10 and HikaShop 6.8 for now; I hope you can still help me. In J 6.2 and HS 6.8.2, when I remove a product from my cart (on the cart page) as a GUEST, I get an "ACCESS FORBIDDEN" error, though the product is still removed. Do you have any information about this minor glitch? Thanks.")* Wow, this is great!!! I just tested it and I’m not getting the error. To be honest, during my own tests, I didn’t get an "Access forbidden" ("Accesso non consentito"). message when I was logged in—it only happened when I was a GUEST! But that’s perfectly fine! Thanks The following user(s) said Thank You: [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzEwMDAwMDE0MS1yZW1vdmUtcHJvZHVzY3QtYXMtZ3Vlc3QtYWNjZXNzLWZvcmJpZGVuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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