[Skip to main content](#vessel-content) # I can't proceed with checkout because of a loop. ## - **[jesus7](/forum/user/26127-jesus7 "View jesus7's Profile")** - [![jesus7's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26127-jesus7 "View jesus7's Profile") Topic Author - [ Offline](/forum/user/26127-jesus7) Less More - Posts: 3 - Thank you received: 0 - - 13 years 2 months ago [\#117178](#117178) by [jesus7](/forum/user/26127-jesus7 "View jesus7's Profile") *[I can't proceed with checkout because of a loop.](/forum/27-checkout/860673-i-cant-proceed-with-checkout-because-of-a-loop#117178 "-- url of the page with the problem -- : atpmechanix.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : 2.5 -- PHP version -- : 5.3.1 -- Browser(s) name and version -- : Firefox 22.0 Hello, My apologies if this has already been posted elsewhere. I have a serious issue when try to checkout I'm asked to type in my billing information. After the information is typed in and I click on Ok it just loops right back clearing the form. Do you suppose you could please help me with this issue? my website is atpmechanix.com you can view the frontend with un:test1 and pw:test1")* was created by *[jesus7](/forum/user/26127-jesus7 "View jesus7's Profile")* -- url of the page with the problem -- : [ atpmechanix.com](http://atpmechanix.com) -- HikaShop version -- : 2.2.0 -- Joomla version -- : 2.5 -- PHP version -- : 5.3.1 -- Browser(s) name and version -- : Firefox 22.0 Hello, My apologies if this has already been posted elsewhere. I have a serious issue when try to checkout I'm asked to type in my billing information. After the information is typed in and I click on Ok it just loops right back clearing the form. Do you suppose you could please help me with this issue? my website is atpmechanix.com you can view the frontend with un:test1 and pw:test1 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MDY3My1pLWNhbnQtcHJvY2VlZC13aXRoLWNoZWNrb3V0LWJlY2F1c2Utb2YtYS1sb29wP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14276 - - 13 years 2 months ago [\#117197](#117197) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[I can't proceed with checkout because of a loop.](/forum/27-checkout/860673-i-cant-proceed-with-checkout-because-of-a-loop#117197 "-- url of the page with the problem -- : atpmechanix.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : 2.5 -- PHP version -- : 5.3.1 -- Browser(s) name and version -- : Firefox 22.0 Hello, My apologies if this has already been posted elsewhere. I have a serious issue when try to checkout I'm asked to type in my billing information. After the information is typed in and I click on Ok it just loops right back clearing the form. Do you suppose you could please help me with this issue? my website is atpmechanix.com you can view the frontend with un:test1 and pw:test1")* Hi, I just tried on your website and didn't had any issue entering the address. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MDY3My1pLWNhbnQtcHJvY2VlZC13aXRoLWNoZWNrb3V0LWJlY2F1c2Utb2YtYS1sb29wP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jesus7](/forum/user/26127-jesus7 "View jesus7's Profile")** - [![jesus7's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26127-jesus7 "View jesus7's Profile") Topic Author - [ Offline](/forum/user/26127-jesus7) Less More - Posts: 3 - Thank you received: 0 - - 13 years 1 month ago [\#122811](#122811) by [jesus7](/forum/user/26127-jesus7 "View jesus7's Profile") Replied by *[jesus7](/forum/user/26127-jesus7 "View jesus7's Profile")* on topic *[I can't proceed with checkout because of a loop.](/forum/27-checkout/860673-i-cant-proceed-with-checkout-because-of-a-loop#122811 "-- url of the page with the problem -- : atpmechanix.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : 2.5 -- PHP version -- : 5.3.1 -- Browser(s) name and version -- : Firefox 22.0 Hello, My apologies if this has already been posted elsewhere. I have a serious issue when try to checkout I'm asked to type in my billing information. After the information is typed in and I click on Ok it just loops right back clearing the form. Do you suppose you could please help me with this issue? my website is atpmechanix.com you can view the frontend with un:test1 and pw:test1")* The issue is when I try to checkout with mobile device. Could you help me resolve this? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MDY3My1pLWNhbnQtcHJvY2VlZC13aXRoLWNoZWNrb3V0LWJlY2F1c2Utb2YtYS1sb29wP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 1 month ago [\#122889](#122889) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[I can't proceed with checkout because of a loop.](/forum/27-checkout/860673-i-cant-proceed-with-checkout-because-of-a-loop#122889 "-- url of the page with the problem -- : atpmechanix.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : 2.5 -- PHP version -- : 5.3.1 -- Browser(s) name and version -- : Firefox 22.0 Hello, My apologies if this has already been posted elsewhere. I have a serious issue when try to checkout I'm asked to type in my billing information. After the information is typed in and I click on Ok it just loops right back clearing the form. Do you suppose you could please help me with this issue? my website is atpmechanix.com you can view the frontend with un:test1 and pw:test1")* Hi, We can't reproduce your issue. "Mobile device" is very generic, there are a lot of different mobile devices and a lot of browser in these mobile devices. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MDY3My1pLWNhbnQtcHJvY2VlZC13aXRoLWNoZWNrb3V0LWJlY2F1c2Utb2YtYS1sb29wP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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