[Skip to main content](#vessel-content) # Redirection to PayPal not working ## - **[darren](/forum/user/14044-darren "View darren's Profile")** - [![darren's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14044-darren "View darren's Profile") Topic Author - [ Offline](/forum/user/14044-darren) Less More - Posts: 7 - Thank you received: 0 - - 13 years 2 months ago [\#118507](#118507) by [darren](/forum/user/14044-darren "View darren's Profile") *[Redirection to PayPal not working](/forum/27-checkout/861034-redirection-to-paypal-not-working#118507 "-- url of the page with the problem -- : fermoy.com.au -- HikaShop version -- : 2.1.3 -- Joomla version -- : 2.5.11 -- PHP version -- : 5.4.15 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : Error_message I could do with some advice on how to handle the challenge I am having with the fermoy.com.au website. My clients customers are trying to order online and after leaving the checkout instead of being redirected to PayPal for payment they receive a message saying their order has been created. I have since tried to order and have not had any problem however when i check the order there are over 15 orders created and no PayPal confirmation. Can you offer any ideas Regards Darren")* was created by *[darren](/forum/user/14044-darren "View darren's Profile")* -- url of the page with the problem -- : [ fermoy.com.au](http://fermoy.com.au) -- HikaShop version -- : 2.1.3 -- Joomla version -- : 2.5.11 -- PHP version -- : 5.4.15 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : Error_message I could do with some advice on how to handle the challenge I am having with the fermoy.com.au website. My clients customers are trying to order online and after leaving the checkout instead of being redirected to PayPal for payment they receive a message saying their order has been created. I have since tried to order and have not had any problem however when i check the order there are over 15 orders created and no PayPal confirmation. Can you offer any ideas Regards Darren Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MTAzNC1yZWRpcmVjdGlvbi10by1wYXlwYWwtbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 2 months ago [\#118511](#118511) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Redirection to PayPal not working](/forum/27-checkout/861034-redirection-to-paypal-not-working#118511 "-- url of the page with the problem -- : fermoy.com.au -- HikaShop version -- : 2.1.3 -- Joomla version -- : 2.5.11 -- PHP version -- : 5.4.15 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : Error_message I could do with some advice on how to handle the challenge I am having with the fermoy.com.au website. My clients customers are trying to order online and after leaving the checkout instead of being redirected to PayPal for payment they receive a message saying their order has been created. I have since tried to order and have not had any problem however when i check the order there are over 15 orders created and no PayPal confirmation. Can you offer any ideas Regards Darren")* Hi, I think that you should firstly update your Hikashop version and test it again. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MTAzNC1yZWRpcmVjdGlvbi10by1wYXlwYWwtbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. 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