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#   Custom text not on the confirmation email

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13 years 2 months ago [\#121362](#121362) by [deadline](/forum/user/27320-deadline "View deadline's Profile")  *[Custom text not on the confirmation email](/forum/27-checkout/861589-custom-text-not-on-the-confirmation-email#121362 "- url of the page with the problem -- : store.basement-supercomputing.com -- HikaShop version -- : You have the latest stable version of HikaShop Business: 2.2.1 -- Joomla version -- : 2.5 -- PHP version -- : php-5.3.3-23.el6&#95;4.x86&#95;64 -- Browser(s) name and version -- : firefox 10.0.2  I am trying to add a custom display to my order page and the confirmation email. If I go to Display/Custom Views and create a new field in table &quot;order&quot; , with &quot;Custom Text&quot;, the text shows up on the order page, but does not show up on the emailed order confirmation.  It works if I add text using the &quot;Text Area&quot; field type and set it to read only, but there is huge text input box on the order page. This method works, but is feels clumsy and looks a bit funny on the order page. (you can see it by going to   store.basement-supercomputing.com/index....for-products-listing  and putting something in the cart and hitting proceed to check out.  What I am trying to do is create a &quot;pro-forma&quot; invoice payment method that allows a customer to print out a pro-forma invoice to help create a purchase order. I want to add other instructions to the confirmation email.")* was created by *[deadline](/forum/user/27320-deadline "View deadline's Profile")*

- url of the page with the problem -- : store.basement-supercomputing.com
-- HikaShop version -- : You have the latest stable version of HikaShop Business: 2.2.1
-- Joomla version -- : 2.5
-- PHP version -- : php-5.3.3-23.el6_4.x86_64
-- Browser(s) name and version -- : firefox 10.0.2

I am trying to add a custom display to my order page and the confirmation email. If I go to Display/Custom Views and create a new
field in table "order" , with "Custom Text", the text shows up on the order page, but does not show up on the emailed order confirmation.

It works if I add text using the "Text Area" field type and set it to read only, but there is huge text input box on the order page.
This method works, but is feels clumsy and looks a bit funny on the order page. (you can see it by going to
[ store.basement-supercomputing.com/index....for-products-listing](http://store.basement-supercomputing.com/index.php/products/hikashop-menu-for-products-listing)
and putting something in the cart and hitting proceed to check out.

What I am trying to do is create a "pro-forma" invoice payment method that allows a customer to print out
a pro-forma invoice to help create a purchase order. I want to add other instructions to the confirmation email.

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13 years 2 months ago [\#121384](#121384) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Custom text not on the confirmation email](/forum/27-checkout/861589-custom-text-not-on-the-confirmation-email#121384 "- url of the page with the problem -- : store.basement-supercomputing.com -- HikaShop version -- : You have the latest stable version of HikaShop Business: 2.2.1 -- Joomla version -- : 2.5 -- PHP version -- : php-5.3.3-23.el6&#95;4.x86&#95;64 -- Browser(s) name and version -- : firefox 10.0.2  I am trying to add a custom display to my order page and the confirmation email. If I go to Display/Custom Views and create a new field in table &quot;order&quot; , with &quot;Custom Text&quot;, the text shows up on the order page, but does not show up on the emailed order confirmation.  It works if I add text using the &quot;Text Area&quot; field type and set it to read only, but there is huge text input box on the order page. This method works, but is feels clumsy and looks a bit funny on the order page. (you can see it by going to   store.basement-supercomputing.com/index....for-products-listing  and putting something in the cart and hitting proceed to check out.  What I am trying to do is create a &quot;pro-forma&quot; invoice payment method that allows a customer to print out a pro-forma invoice to help create a purchase order. I want to add other instructions to the confirmation email.")*

Hi,

I'm not sure what you want to add where ? Do you want to add an input field on the product page ? On the checkout ? Somewhere else ?
Do you want to add text on the product page? on the checkout ? Somewhere else ?

If you want to just add text which appear on the order creation email only when a specify payment method is selected, you can use the bank transfer plugin for example. The information that you can enter in it will display automatically in the email.

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13 years 4 weeks ago -  13 years 4 weeks ago [\#126112](#126112) by [BWhikashop](/forum/user/20034-bwhikashop "View BWhikashop's Profile")  Replied by *[BWhikashop](/forum/user/20034-bwhikashop "View BWhikashop's Profile")* on topic *[Custom text not on the confirmation email](/forum/27-checkout/861589-custom-text-not-on-the-confirmation-email#126112 "- url of the page with the problem -- : store.basement-supercomputing.com -- HikaShop version -- : You have the latest stable version of HikaShop Business: 2.2.1 -- Joomla version -- : 2.5 -- PHP version -- : php-5.3.3-23.el6&#95;4.x86&#95;64 -- Browser(s) name and version -- : firefox 10.0.2  I am trying to add a custom display to my order page and the confirmation email. If I go to Display/Custom Views and create a new field in table &quot;order&quot; , with &quot;Custom Text&quot;, the text shows up on the order page, but does not show up on the emailed order confirmation.  It works if I add text using the &quot;Text Area&quot; field type and set it to read only, but there is huge text input box on the order page. This method works, but is feels clumsy and looks a bit funny on the order page. (you can see it by going to   store.basement-supercomputing.com/index....for-products-listing  and putting something in the cart and hitting proceed to check out.  What I am trying to do is create a &quot;pro-forma&quot; invoice payment method that allows a customer to print out a pro-forma invoice to help create a purchase order. I want to add other instructions to the confirmation email.")*

Where do I add "custom text" to the "order confirmation" and "order created" customer email?

Last edit: 13 years 4 weeks ago by [BWhikashop](/forum/user/20034-bwhikashop "View BWhikashop's Profile"). Reason: spelling error

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- **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")**
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13 years 4 weeks ago [\#126151](#126151) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Custom text not on the confirmation email](/forum/27-checkout/861589-custom-text-not-on-the-confirmation-email#126151 "- url of the page with the problem -- : store.basement-supercomputing.com -- HikaShop version -- : You have the latest stable version of HikaShop Business: 2.2.1 -- Joomla version -- : 2.5 -- PHP version -- : php-5.3.3-23.el6&#95;4.x86&#95;64 -- Browser(s) name and version -- : firefox 10.0.2  I am trying to add a custom display to my order page and the confirmation email. If I go to Display/Custom Views and create a new field in table &quot;order&quot; , with &quot;Custom Text&quot;, the text shows up on the order page, but does not show up on the emailed order confirmation.  It works if I add text using the &quot;Text Area&quot; field type and set it to read only, but there is huge text input box on the order page. This method works, but is feels clumsy and looks a bit funny on the order page. (you can see it by going to   store.basement-supercomputing.com/index....for-products-listing  and putting something in the cart and hitting proceed to check out.  What I am trying to do is create a &quot;pro-forma&quot; invoice payment method that allows a customer to print out a pro-forma invoice to help create a purchase order. I want to add other instructions to the confirmation email.")*

Hi,

You'll be able to do that by editing the code of the **Order status notification** emails which will be sent whenever your order status changed, you'll be able do that through "*Hikashop-&gt;System-&gt;Emails*" and by addind some PHP code like : Code:

&lt;?php echo JText::_('YOUR_TRANSLATION_WORD'); ?&gt;

Note that you'll have to translate the word "YOUR_TRANSLATION_WORD" through your [ translation file](http://www.hikashop.com/download/languages.html#translate).

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13 years 4 weeks ago [\#126267](#126267) by [BWhikashop](/forum/user/20034-bwhikashop "View BWhikashop's Profile")  Replied by *[BWhikashop](/forum/user/20034-bwhikashop "View BWhikashop's Profile")* on topic *[Custom text not on the confirmation email](/forum/27-checkout/861589-custom-text-not-on-the-confirmation-email#126267 "- url of the page with the problem -- : store.basement-supercomputing.com -- HikaShop version -- : You have the latest stable version of HikaShop Business: 2.2.1 -- Joomla version -- : 2.5 -- PHP version -- : php-5.3.3-23.el6&#95;4.x86&#95;64 -- Browser(s) name and version -- : firefox 10.0.2  I am trying to add a custom display to my order page and the confirmation email. If I go to Display/Custom Views and create a new field in table &quot;order&quot; , with &quot;Custom Text&quot;, the text shows up on the order page, but does not show up on the emailed order confirmation.  It works if I add text using the &quot;Text Area&quot; field type and set it to read only, but there is huge text input box on the order page. This method works, but is feels clumsy and looks a bit funny on the order page. (you can see it by going to   store.basement-supercomputing.com/index....for-products-listing  and putting something in the cart and hitting proceed to check out.  What I am trying to do is create a &quot;pro-forma&quot; invoice payment method that allows a customer to print out a pro-forma invoice to help create a purchase order. I want to add other instructions to the confirmation email.")*

Thank you that helped.

It also triggered another question. What if I'm selling different product types...for example t-shirts and event tickets. Can I somehow designate one message to send for "real" products and another for "digital" products. Or in my case, one to pick-up your t-shirt at the school office and another to pick-up your tickets at the school theater.

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13 years 4 weeks ago [\#126306](#126306) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Custom text not on the confirmation email](/forum/27-checkout/861589-custom-text-not-on-the-confirmation-email#126306 "- url of the page with the problem -- : store.basement-supercomputing.com -- HikaShop version -- : You have the latest stable version of HikaShop Business: 2.2.1 -- Joomla version -- : 2.5 -- PHP version -- : php-5.3.3-23.el6&#95;4.x86&#95;64 -- Browser(s) name and version -- : firefox 10.0.2  I am trying to add a custom display to my order page and the confirmation email. If I go to Display/Custom Views and create a new field in table &quot;order&quot; , with &quot;Custom Text&quot;, the text shows up on the order page, but does not show up on the emailed order confirmation.  It works if I add text using the &quot;Text Area&quot; field type and set it to read only, but there is huge text input box on the order page. This method works, but is feels clumsy and looks a bit funny on the order page. (you can see it by going to   store.basement-supercomputing.com/index....for-products-listing  and putting something in the cart and hitting proceed to check out.  What I am trying to do is create a &quot;pro-forma&quot; invoice payment method that allows a customer to print out a pro-forma invoice to help create a purchase order. I want to add other instructions to the confirmation email.")*

Hi,

Yes you can do that, it will require some custom code.
You will have to check the product, and depending on the product display one or another message.
It require php knowledges.

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13 years 4 weeks ago [\#126464](#126464) by [BWhikashop](/forum/user/20034-bwhikashop "View BWhikashop's Profile")  Replied by *[BWhikashop](/forum/user/20034-bwhikashop "View BWhikashop's Profile")* on topic *[Custom text not on the confirmation email](/forum/27-checkout/861589-custom-text-not-on-the-confirmation-email#126464 "- url of the page with the problem -- : store.basement-supercomputing.com -- HikaShop version -- : You have the latest stable version of HikaShop Business: 2.2.1 -- Joomla version -- : 2.5 -- PHP version -- : php-5.3.3-23.el6&#95;4.x86&#95;64 -- Browser(s) name and version -- : firefox 10.0.2  I am trying to add a custom display to my order page and the confirmation email. If I go to Display/Custom Views and create a new field in table &quot;order&quot; , with &quot;Custom Text&quot;, the text shows up on the order page, but does not show up on the emailed order confirmation.  It works if I add text using the &quot;Text Area&quot; field type and set it to read only, but there is huge text input box on the order page. This method works, but is feels clumsy and looks a bit funny on the order page. (you can see it by going to   store.basement-supercomputing.com/index....for-products-listing  and putting something in the cart and hitting proceed to check out.  What I am trying to do is create a &quot;pro-forma&quot; invoice payment method that allows a customer to print out a pro-forma invoice to help create a purchase order. I want to add other instructions to the confirmation email.")*

Is that something the Hikashop peeps would do? And, to you have a rough idea of cost?

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13 years 4 weeks ago [\#126472](#126472) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Custom text not on the confirmation email](/forum/27-checkout/861589-custom-text-not-on-the-confirmation-email#126472 "- url of the page with the problem -- : store.basement-supercomputing.com -- HikaShop version -- : You have the latest stable version of HikaShop Business: 2.2.1 -- Joomla version -- : 2.5 -- PHP version -- : php-5.3.3-23.el6&#95;4.x86&#95;64 -- Browser(s) name and version -- : firefox 10.0.2  I am trying to add a custom display to my order page and the confirmation email. If I go to Display/Custom Views and create a new field in table &quot;order&quot; , with &quot;Custom Text&quot;, the text shows up on the order page, but does not show up on the emailed order confirmation.  It works if I add text using the &quot;Text Area&quot; field type and set it to read only, but there is huge text input box on the order page. This method works, but is feels clumsy and looks a bit funny on the order page. (you can see it by going to   store.basement-supercomputing.com/index....for-products-listing  and putting something in the cart and hitting proceed to check out.  What I am trying to do is create a &quot;pro-forma&quot; invoice payment method that allows a customer to print out a pro-forma invoice to help create a purchase order. I want to add other instructions to the confirmation email.")*

Hi,

It is something we are working on for the next big HikaShop release: warehouses.
Warehouses will allow you to separate products in different shipping groups and you can create shipping rules for specific warehouses.

The system for the shipping is already implemented but the code to manage the warehouse and edit the product warehouse is not there.
By accessing the database, you can already make some "things" and the shipping methods already have a warehouse option for the creation of the rules.
So, with some few code I guess you can have something like you want.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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13 years 4 weeks ago -  13 years 3 weeks ago [\#126477](#126477) by [BWhikashop](/forum/user/20034-bwhikashop "View BWhikashop's Profile")  Replied by *[BWhikashop](/forum/user/20034-bwhikashop "View BWhikashop's Profile")* on topic *[Custom text not on the confirmation email](/forum/27-checkout/861589-custom-text-not-on-the-confirmation-email#126477 "- url of the page with the problem -- : store.basement-supercomputing.com -- HikaShop version -- : You have the latest stable version of HikaShop Business: 2.2.1 -- Joomla version -- : 2.5 -- PHP version -- : php-5.3.3-23.el6&#95;4.x86&#95;64 -- Browser(s) name and version -- : firefox 10.0.2  I am trying to add a custom display to my order page and the confirmation email. If I go to Display/Custom Views and create a new field in table &quot;order&quot; , with &quot;Custom Text&quot;, the text shows up on the order page, but does not show up on the emailed order confirmation.  It works if I add text using the &quot;Text Area&quot; field type and set it to read only, but there is huge text input box on the order page. This method works, but is feels clumsy and looks a bit funny on the order page. (you can see it by going to   store.basement-supercomputing.com/index....for-products-listing  and putting something in the cart and hitting proceed to check out.  What I am trying to do is create a &quot;pro-forma&quot; invoice payment method that allows a customer to print out a pro-forma invoice to help create a purchase order. I want to add other instructions to the confirmation email.")*

Just to be certain here. I'm looking to send different creation and/or confirmation emails for different products. I'm looking into this for a school parent booster club. They raise money from three different sources.
1) t-shirts, etc. (physical product),
2) membership (no product, no download, just a thank you) and
3) an auction (ticket registration).
They are asking if it is possible to send a different confirmation email with each type of order. If that is something that is in the works, I think their position would be to wait. (I was confused by your use of the word shipping, but I can see how the email responses are related.

Last edit: 13 years 3 weeks ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile").

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13 years 3 weeks ago [\#126569](#126569) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Custom text not on the confirmation email](/forum/27-checkout/861589-custom-text-not-on-the-confirmation-email#126569 "- url of the page with the problem -- : store.basement-supercomputing.com -- HikaShop version -- : You have the latest stable version of HikaShop Business: 2.2.1 -- Joomla version -- : 2.5 -- PHP version -- : php-5.3.3-23.el6&#95;4.x86&#95;64 -- Browser(s) name and version -- : firefox 10.0.2  I am trying to add a custom display to my order page and the confirmation email. If I go to Display/Custom Views and create a new field in table &quot;order&quot; , with &quot;Custom Text&quot;, the text shows up on the order page, but does not show up on the emailed order confirmation.  It works if I add text using the &quot;Text Area&quot; field type and set it to read only, but there is huge text input box on the order page. This method works, but is feels clumsy and looks a bit funny on the order page. (you can see it by going to   store.basement-supercomputing.com/index....for-products-listing  and putting something in the cart and hitting proceed to check out.  What I am trying to do is create a &quot;pro-forma&quot; invoice payment method that allows a customer to print out a pro-forma invoice to help create a purchase order. I want to add other instructions to the confirmation email.")*

Hi,

The main problem is that, several products could be in the same time in an order. Warehouse system could be useful to separate the products in order to have one shipping method per group.
Like I said, you can already use it but you won't have a cool graphic interface.

The main problem will stay : there could have several products of different type in one single order.
For this single order one email will be sent. So.. Which email would you want to send ?

You can customize the email, it is possible in HikaShop 2.2.1 like in HikaShop 2.2.2 (with the new templating system) but there are many question to solve before thinking about a development and I don't think we can provide you this kind of support in the forum. It is something more like a custom development.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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13 years 3 weeks ago [\#126587](#126587) by [BWhikashop](/forum/user/20034-bwhikashop "View BWhikashop's Profile")  Replied by *[BWhikashop](/forum/user/20034-bwhikashop "View BWhikashop's Profile")* on topic *[Custom text not on the confirmation email](/forum/27-checkout/861589-custom-text-not-on-the-confirmation-email#126587 "- url of the page with the problem -- : store.basement-supercomputing.com -- HikaShop version -- : You have the latest stable version of HikaShop Business: 2.2.1 -- Joomla version -- : 2.5 -- PHP version -- : php-5.3.3-23.el6&#95;4.x86&#95;64 -- Browser(s) name and version -- : firefox 10.0.2  I am trying to add a custom display to my order page and the confirmation email. If I go to Display/Custom Views and create a new field in table &quot;order&quot; , with &quot;Custom Text&quot;, the text shows up on the order page, but does not show up on the emailed order confirmation.  It works if I add text using the &quot;Text Area&quot; field type and set it to read only, but there is huge text input box on the order page. This method works, but is feels clumsy and looks a bit funny on the order page. (you can see it by going to   store.basement-supercomputing.com/index....for-products-listing  and putting something in the cart and hitting proceed to check out.  What I am trying to do is create a &quot;pro-forma&quot; invoice payment method that allows a customer to print out a pro-forma invoice to help create a purchase order. I want to add other instructions to the confirmation email.")*

Understood. You make an excellent point re: the variety of potential products on one invoice. I'm fine for now.

Thank you.

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