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#   Neither button can't activate

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13 years 1 month ago [\#124101](#124101) by [Vovik](/forum/user/28159-vovik "View Vovik's Profile")  *[Neither button can't activate](/forum/27-checkout/862126-neither-button-cant-activate#124101 "I was looking for the answer in almost all topics on this forum, but found nothing. The problem is that in the checkout window neither button can't activate. For example, I have two methods of shipping, but here I can't select required method, because poits in the radio-buttons doesn't display. Also I can't change the quantity of products, and can't delete this product from order, because the delete-button doesn't push. Can you help me to resolve this problem?")* was created by *[Vovik](/forum/user/28159-vovik "View Vovik's Profile")*

I was looking for the answer in almost all topics on this forum, but found nothing.
The problem is that in the checkout window neither button can't activate. For example, I have two methods of shipping, but here I can't select required method, because poits in the radio-buttons doesn't display.
Also I can't change the quantity of products, and can't delete this product from order, because the delete-button doesn't push.
Can you help me to resolve this problem?

- [ ![h1b7c1a2.jpg](/forum/attachment/12334) ](/forum/attachment/12334 "h1b7c1a2.jpg") [ ](/forum/attachment/12334?download=1 "h1b7c1a2.jpg")

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- **[Jerome](/forum/user/80-jerome "View Jerome's Profile")**
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13 years 1 month ago [\#124142](#124142) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Neither button can't activate](/forum/27-checkout/862126-neither-button-cant-activate#124142 "I was looking for the answer in almost all topics on this forum, but found nothing. The problem is that in the checkout window neither button can't activate. For example, I have two methods of shipping, but here I can't select required method, because poits in the radio-buttons doesn't display. Also I can't change the quantity of products, and can't delete this product from order, because the delete-button doesn't push. Can you help me to resolve this problem?")*

Hi,

There is a option for auto select the shipping and the payment in the checkout.
After that, can you please provide some useful information like your joomla version, your hikashop version number, your website.
The problem is that we just have a screenshot and we can't reproduce your problem in our side so, it will be difficult to help you in such condition.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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- **[Vovik](/forum/user/28159-vovik "View Vovik's Profile")**
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13 years 1 month ago -  13 years 1 month ago [\#124146](#124146) by [Vovik](/forum/user/28159-vovik "View Vovik's Profile")  Replied by *[Vovik](/forum/user/28159-vovik "View Vovik's Profile")* on topic *[Neither button can't activate](/forum/27-checkout/862126-neither-button-cant-activate#124146 "I was looking for the answer in almost all topics on this forum, but found nothing. The problem is that in the checkout window neither button can't activate. For example, I have two methods of shipping, but here I can't select required method, because poits in the radio-buttons doesn't display. Also I can't change the quantity of products, and can't delete this product from order, because the delete-button doesn't push. Can you help me to resolve this problem?")*

I've activated this options - auto select, but buttons still does not work.
Joomla version is 2.5
Hikashop Business - 2.1.1
I make my site on local hosting, so I can't give you a link ![:-(](/media/kunena/emoticons/4.png ":-(")(
Also I have noticed, that if I put to the order two products, so in the checkot window, where is two line of ordered product, in the first line I can't make changes, but in the second line with product - I can.

Last edit: 13 years 1 month ago by [Vovik](/forum/user/28159-vovik "View Vovik's Profile").

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- **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")**
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13 years 1 month ago [\#124237](#124237) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Neither button can't activate](/forum/27-checkout/862126-neither-button-cant-activate#124237 "I was looking for the answer in almost all topics on this forum, but found nothing. The problem is that in the checkout window neither button can't activate. For example, I have two methods of shipping, but here I can't select required method, because poits in the radio-buttons doesn't display. Also I can't change the quantity of products, and can't delete this product from order, because the delete-button doesn't push. Can you help me to resolve this problem?")*

Hi,

Thanks to check with your browser console, or firebug on firefox if there is not an element which is over the page, maybe a transparent element.
It can probably be over the rest of the page so when you click, you clickl on that zone and not on the elements under.
This kind of things can be due to an important margin left or something like that.

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- **[Vovik](/forum/user/28159-vovik "View Vovik's Profile")**
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13 years 1 month ago [\#124319](#124319) by [Vovik](/forum/user/28159-vovik "View Vovik's Profile")  Replied by *[Vovik](/forum/user/28159-vovik "View Vovik's Profile")* on topic *[Neither button can't activate](/forum/27-checkout/862126-neither-button-cant-activate#124319 "I was looking for the answer in almost all topics on this forum, but found nothing. The problem is that in the checkout window neither button can't activate. For example, I have two methods of shipping, but here I can't select required method, because poits in the radio-buttons doesn't display. Also I can't change the quantity of products, and can't delete this product from order, because the delete-button doesn't push. Can you help me to resolve this problem?")*

For experiment, i have changed the joomla template. And after this all my problems had resolved.
But in the quantity field I can't see numbers. I mean that i can change a quantity, but the font is invisible.

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13 years 1 month ago [\#124356](#124356) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Neither button can't activate](/forum/27-checkout/862126-neither-button-cant-activate#124356 "I was looking for the answer in almost all topics on this forum, but found nothing. The problem is that in the checkout window neither button can't activate. For example, I have two methods of shipping, but here I can't select required method, because poits in the radio-buttons doesn't display. Also I can't change the quantity of products, and can't delete this product from order, because the delete-button doesn't push. Can you help me to resolve this problem?")*

I think that you just have to change the font color of the text in that field.

Here is some documentation about layout customization:
[ www.hikashop.com/support/documentation/1...ize-the-display.html](http://www.hikashop.com/support/documentation/153-customize-the-display.html)

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