[Skip to main content](#vessel-content) # Checkout goes to homepage ## - **[Tahiera](/forum/user/5087-tahiera "View Tahiera's Profile")** - [![Tahiera's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5087-tahiera "View Tahiera's Profile") Topic Author - [ Offline](/forum/user/5087-tahiera) Less More - Posts: 29 - Thank you received: 0 - - 13 years 3 weeks ago - 13 years 3 weeks ago [\#126213](#126213) by [Tahiera](/forum/user/5087-tahiera "View Tahiera's Profile") *[Checkout goes to homepage](/forum/27-checkout/862528-checkout-goes-to-homepage#126213 " whiskerworks.com/prop-shop – pick an item and try to check out -- HikaShop version -- : 2.2.2 business -- Joomla version -- : 2.5.11 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Safari/Firefox/Chrome -- Error-message(debug-mod must be tuned on) -- : none When you enter your info as a guest and click Next, it goes to the homepage. The same thing happens if you try to log in. Also, I think this just started happening when I upgraded to 2.2.2. I used the contact form to send the login info, so feel free to take a look.")* was created by *[Tahiera](/forum/user/5087-tahiera "View Tahiera's Profile")* [ whiskerworks.com/prop-shop](http://whiskerworks.com/prop-shop) – pick an item and try to check out -- HikaShop version -- : 2.2.2 business -- Joomla version -- : 2.5.11 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Safari/Firefox/Chrome -- Error-message(debug-mod must be tuned on) -- : none When you enter your info as a guest and click Next, it goes to the homepage. The same thing happens if you try to log in. Also, I think this just started happening when I upgraded to 2.2.2. [ ![[img](http://www.evadne.net/ascreen1.png) ](http://www.evadne.net/ascreen1.png "[img") I used the contact form to send the login info, so feel free to take a look. Last edit: 13 years 3 weeks ago by [Tahiera](/forum/user/5087-tahiera "View Tahiera's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MjUyOC1jaGVja291dC1nb2VzLXRvLWhvbWVwYWdlP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86292 - Thank you received: 14271 - - 13 years 3 weeks ago [\#126219](#126219) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Checkout goes to homepage](/forum/27-checkout/862528-checkout-goes-to-homepage#126219 " whiskerworks.com/prop-shop – pick an item and try to check out -- HikaShop version -- : 2.2.2 business -- Joomla version -- : 2.5.11 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Safari/Firefox/Chrome -- Error-message(debug-mod must be tuned on) -- : none When you enter your info as a guest and click Next, it goes to the homepage. The same thing happens if you try to log in. Also, I think this just started happening when I upgraded to 2.2.2. I used the contact form to send the login info, so feel free to take a look.")* Hi, Please download again the 2.2.2 install package on our website and install it on yours and that should fix the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MjUyOC1jaGVja291dC1nb2VzLXRvLWhvbWVwYWdlP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Tahiera](/forum/user/5087-tahiera "View Tahiera's Profile")** - [![Tahiera's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5087-tahiera "View Tahiera's Profile") Topic Author - [ Offline](/forum/user/5087-tahiera) Less More - Posts: 29 - Thank you received: 0 - - 13 years 3 weeks ago [\#126226](#126226) by [Tahiera](/forum/user/5087-tahiera "View Tahiera's Profile") Replied by *[Tahiera](/forum/user/5087-tahiera "View Tahiera's Profile")* on topic *[Checkout goes to homepage](/forum/27-checkout/862528-checkout-goes-to-homepage#126226 " whiskerworks.com/prop-shop – pick an item and try to check out -- HikaShop version -- : 2.2.2 business -- Joomla version -- : 2.5.11 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Safari/Firefox/Chrome -- Error-message(debug-mod must be tuned on) -- : none When you enter your info as a guest and click Next, it goes to the homepage. The same thing happens if you try to log in. Also, I think this just started happening when I upgraded to 2.2.2. I used the contact form to send the login info, so feel free to take a look.")* I tried this but it didn't fix the issue. On the cart now and on the pop-up that shows the 'proceed to checkout' button, it now says: Undefined property: stdClass::$link in/home/whiskerworks/whiskerworks.com/components/com_hikashop/router.phpon line 56 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MjUyOC1jaGVja291dC1nb2VzLXRvLWhvbWVwYWdlP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 3 weeks ago [\#126235](#126235) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Checkout goes to homepage](/forum/27-checkout/862528-checkout-goes-to-homepage#126235 " whiskerworks.com/prop-shop – pick an item and try to check out -- HikaShop version -- : 2.2.2 business -- Joomla version -- : 2.5.11 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Safari/Firefox/Chrome -- Error-message(debug-mod must be tuned on) -- : none When you enter your info as a guest and click Next, it goes to the homepage. The same thing happens if you try to log in. Also, I think this just started happening when I upgraded to 2.2.2. I used the contact form to send the login info, so feel free to take a look.")* Hi, I update the HikaShop 2.2.2 in order to add a check for this kind of problem. The link which point to your checkout uses an ItemId (a menu id) which does not really exists. It could be the "force checkout menu" which was configured with a menu which does not exists anymore (so the menu can't be listed either in the HikaShop configuration) or it could be a link from a page with a wrong itemid. But the new package avoid this warning message. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MjUyOC1jaGVja291dC1nb2VzLXRvLWhvbWVwYWdlP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Tahiera](/forum/user/5087-tahiera "View Tahiera's Profile")** - [![Tahiera's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5087-tahiera "View Tahiera's Profile") Topic Author - [ Offline](/forum/user/5087-tahiera) Less More - Posts: 29 - Thank you received: 0 - - 13 years 3 weeks ago [\#126238](#126238) by [Tahiera](/forum/user/5087-tahiera "View Tahiera's Profile") Replied by *[Tahiera](/forum/user/5087-tahiera "View Tahiera's Profile")* on topic *[Checkout goes to homepage](/forum/27-checkout/862528-checkout-goes-to-homepage#126238 " whiskerworks.com/prop-shop – pick an item and try to check out -- HikaShop version -- : 2.2.2 business -- Joomla version -- : 2.5.11 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Safari/Firefox/Chrome -- Error-message(debug-mod must be tuned on) -- : none When you enter your info as a guest and click Next, it goes to the homepage. The same thing happens if you try to log in. Also, I think this just started happening when I upgraded to 2.2.2. I used the contact form to send the login info, so feel free to take a look.")* Thank you for looking into it. I don't see the error message now but still cannot check out. 'Force a menu on the checkout' is set to None. (I tried setting to a menu from the dropdown list, then reset it to none.) What should I try next? ' it could be a link from a page with a wrong itemid' <-- How do I solve this? None of the items I have tried work. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MjUyOC1jaGVja291dC1nb2VzLXRvLWhvbWVwYWdlP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 3 weeks ago [\#126241](#126241) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Checkout goes to homepage](/forum/27-checkout/862528-checkout-goes-to-homepage#126241 " whiskerworks.com/prop-shop – pick an item and try to check out -- HikaShop version -- : 2.2.2 business -- Joomla version -- : 2.5.11 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Safari/Firefox/Chrome -- Error-message(debug-mod must be tuned on) -- : none When you enter your info as a guest and click Next, it goes to the homepage. The same thing happens if you try to log in. Also, I think this just started happening when I upgraded to 2.2.2. I used the contact form to send the login info, so feel free to take a look.")* Hi, In the homepage, I found this link > [ whiskerworks.com/component/hikashop/prod...3-the-guru?Itemid=18](http://whiskerworks.com/component/hikashop/product/225-13-the-guru?Itemid=18) Because we see "Itemid=18" in the url, it means that it uses a menu which does not exists. Otherwise the "itemId" won't be display in the url and you will have a nice "SEF" url. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MjUyOC1jaGVja291dC1nb2VzLXRvLWhvbWVwYWdlP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Tahiera](/forum/user/5087-tahiera "View Tahiera's Profile")** - [![Tahiera's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5087-tahiera "View Tahiera's Profile") Topic Author - [ Offline](/forum/user/5087-tahiera) Less More - Posts: 29 - Thank you received: 0 - - 13 years 3 weeks ago [\#126252](#126252) by [Tahiera](/forum/user/5087-tahiera "View Tahiera's Profile") Replied by *[Tahiera](/forum/user/5087-tahiera "View Tahiera's Profile")* on topic *[Checkout goes to homepage](/forum/27-checkout/862528-checkout-goes-to-homepage#126252 " whiskerworks.com/prop-shop – pick an item and try to check out -- HikaShop version -- : 2.2.2 business -- Joomla version -- : 2.5.11 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Safari/Firefox/Chrome -- Error-message(debug-mod must be tuned on) -- : none When you enter your info as a guest and click Next, it goes to the homepage. The same thing happens if you try to log in. Also, I think this just started happening when I upgraded to 2.2.2. I used the contact form to send the login info, so feel free to take a look.")* I tried making a menu (test menu) and adding all the hikashop parts to it, but that didn't fix the problem. I tried removing the itemid by editing router.php using the instructions here: [ developernote.com/2012/05/how-to-remove-...m-url-in-joomla-2-5/](http://developernote.com/2012/05/how-to-remove-id-from-url-in-joomla-2-5/) I also tried turning off SEF but it made no difference because the itemid is always there. What can I do to get rid of it? It only seems to be on HIkashop pages. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MjUyOC1jaGVja291dC1nb2VzLXRvLWhvbWVwYWdlP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[melisari](/forum/user/9503-melisari "View melisari's Profile")** - [![melisari's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/origami.png)](/forum/user/9503-melisari "View melisari's Profile") - [ Offline](/forum/user/9503-melisari) Less More - Posts: 103 - Thank you received: 2 - - 13 years 3 weeks ago [\#126254](#126254) by [melisari](/forum/user/9503-melisari "View melisari's Profile") Replied by *[melisari](/forum/user/9503-melisari "View melisari's Profile")* on topic *[Checkout goes to homepage](/forum/27-checkout/862528-checkout-goes-to-homepage#126254 " whiskerworks.com/prop-shop – pick an item and try to check out -- HikaShop version -- : 2.2.2 business -- Joomla version -- : 2.5.11 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Safari/Firefox/Chrome -- Error-message(debug-mod must be tuned on) -- : none When you enter your info as a guest and click Next, it goes to the homepage. The same thing happens if you try to log in. Also, I think this just started happening when I upgraded to 2.2.2. I used the contact form to send the login info, so feel free to take a look.")* Hi! This is happening to me too, what can i do to fix the trouble? I found that the url of the next button in the guest checkout is actually, directing to the homepage, where i can fix this? - [ ![h5269b58.jpg](/forum/attachment/12648) ](/forum/attachment/12648 "h5269b58.jpg") [ ](/forum/attachment/12648?download=1 "h5269b58.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MjUyOC1jaGVja291dC1nb2VzLXRvLWhvbWVwYWdlP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Tahiera](/forum/user/5087-tahiera "View Tahiera's Profile")** - [![Tahiera's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5087-tahiera "View Tahiera's Profile") Topic Author - [ Offline](/forum/user/5087-tahiera) Less More - Posts: 29 - Thank you received: 0 - - 13 years 3 weeks ago [\#126256](#126256) by [Tahiera](/forum/user/5087-tahiera "View Tahiera's Profile") Replied by *[Tahiera](/forum/user/5087-tahiera "View Tahiera's Profile")* on topic *[Checkout goes to homepage](/forum/27-checkout/862528-checkout-goes-to-homepage#126256 " whiskerworks.com/prop-shop – pick an item and try to check out -- HikaShop version -- : 2.2.2 business -- Joomla version -- : 2.5.11 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Safari/Firefox/Chrome -- Error-message(debug-mod must be tuned on) -- : none When you enter your info as a guest and click Next, it goes to the homepage. The same thing happens if you try to log in. Also, I think this just started happening when I upgraded to 2.2.2. I used the contact form to send the login info, so feel free to take a look.")* Ah that's true on my checkout page as well! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MjUyOC1jaGVja291dC1nb2VzLXRvLWhvbWVwYWdlP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 3 weeks ago [\#126325](#126325) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Checkout goes to homepage](/forum/27-checkout/862528-checkout-goes-to-homepage#126325 " whiskerworks.com/prop-shop – pick an item and try to check out -- HikaShop version -- : 2.2.2 business -- Joomla version -- : 2.5.11 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Safari/Firefox/Chrome -- Error-message(debug-mod must be tuned on) -- : none When you enter your info as a guest and click Next, it goes to the homepage. The same thing happens if you try to log in. Also, I think this just started happening when I upgraded to 2.2.2. I used the contact form to send the login info, so feel free to take a look.")* Hi, And did you done some modification through the "registration" file of your "user" view of your front-end template, through "*Hikashop->Display->Views*". Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MjUyOC1jaGVja291dC1nb2VzLXRvLWhvbWVwYWdlP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Tahiera](/forum/user/5087-tahiera "View Tahiera's Profile")** - [![Tahiera's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5087-tahiera "View Tahiera's Profile") Topic Author - [ Offline](/forum/user/5087-tahiera) Less More - Posts: 29 - Thank you received: 0 - - 13 years 3 weeks ago - 13 years 3 weeks ago [\#126352](#126352) by [Tahiera](/forum/user/5087-tahiera "View Tahiera's Profile") Replied by *[Tahiera](/forum/user/5087-tahiera "View Tahiera's Profile")* on topic *[Checkout goes to homepage](/forum/27-checkout/862528-checkout-goes-to-homepage#126352 " whiskerworks.com/prop-shop – pick an item and try to check out -- HikaShop version -- : 2.2.2 business -- Joomla version -- : 2.5.11 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Safari/Firefox/Chrome -- Error-message(debug-mod must be tuned on) -- : none When you enter your info as a guest and click Next, it goes to the homepage. The same thing happens if you try to log in. Also, I think this just started happening when I upgraded to 2.2.2. I used the contact form to send the login info, so feel free to take a look.")* I'm not sure, so I replaced it with the default code for registration.php and that didn't fix the issue. Edit: Is there another view that could be the problem? Last edit: 13 years 3 weeks ago by [Tahiera](/forum/user/5087-tahiera "View Tahiera's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MjUyOC1jaGVja291dC1nb2VzLXRvLWhvbWVwYWdlP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 3 weeks ago [\#126359](#126359) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Checkout goes to homepage](/forum/27-checkout/862528-checkout-goes-to-homepage#126359 " whiskerworks.com/prop-shop – pick an item and try to check out -- HikaShop version -- : 2.2.2 business -- Joomla version -- : 2.5.11 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Safari/Firefox/Chrome -- Error-message(debug-mod must be tuned on) -- : none When you enter your info as a guest and click Next, it goes to the homepage. The same thing happens if you try to log in. Also, I think this just started happening when I upgraded to 2.2.2. I used the contact form to send the login info, so feel free to take a look.")* Hi, That the link is "empty" it's logical. But when you click on the button, a javascript should be process and validate the form. Please redownload HikaShop 2.2.2 in order to be sure that you have the latest fixes. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MjUyOC1jaGVja291dC1nb2VzLXRvLWhvbWVwYWdlP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Tahiera](/forum/user/5087-tahiera "View Tahiera's Profile")** - [![Tahiera's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5087-tahiera "View Tahiera's Profile") Topic Author - [ Offline](/forum/user/5087-tahiera) Less More - Posts: 29 - Thank you received: 0 - - 13 years 3 weeks ago [\#126371](#126371) by [Tahiera](/forum/user/5087-tahiera "View Tahiera's Profile") Replied by *[Tahiera](/forum/user/5087-tahiera "View Tahiera's Profile")* on topic *[Checkout goes to homepage](/forum/27-checkout/862528-checkout-goes-to-homepage#126371 " whiskerworks.com/prop-shop – pick an item and try to check out -- HikaShop version -- : 2.2.2 business -- Joomla version -- : 2.5.11 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Safari/Firefox/Chrome -- Error-message(debug-mod must be tuned on) -- : none When you enter your info as a guest and click Next, it goes to the homepage. The same thing happens if you try to log in. Also, I think this just started happening when I upgraded to 2.2.2. I used the contact form to send the login info, so feel free to take a look.")* I couldn't find the download link again, but I reinstalled the one I tried yesterday, but that didn't fix the issue. If it's an issue with views, where should I look to fix it? If it's an issue with itemid, where should I fix that? Sorry for not knowing, but I'm not sure what steps I should take next to solve the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MjUyOC1jaGVja291dC1nb2VzLXRvLWhvbWVwYWdlP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 3 weeks ago [\#126380](#126380) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Checkout goes to homepage](/forum/27-checkout/862528-checkout-goes-to-homepage#126380 " whiskerworks.com/prop-shop – pick an item and try to check out -- HikaShop version -- : 2.2.2 business -- Joomla version -- : 2.5.11 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Safari/Firefox/Chrome -- Error-message(debug-mod must be tuned on) -- : none When you enter your info as a guest and click Next, it goes to the homepage. The same thing happens if you try to log in. Also, I think this just started happening when I upgraded to 2.2.2. I used the contact form to send the login info, so feel free to take a look.")* Hi, "My subscriptions" page under "My account". Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MjUyOC1jaGVja291dC1nb2VzLXRvLWhvbWVwYWdlP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Tahiera](/forum/user/5087-tahiera "View Tahiera's Profile")** - [![Tahiera's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5087-tahiera "View Tahiera's Profile") Topic Author - [ Offline](/forum/user/5087-tahiera) Less More - Posts: 29 - Thank you received: 0 - - 13 years 3 weeks ago [\#126384](#126384) by [Tahiera](/forum/user/5087-tahiera "View Tahiera's Profile") Replied by *[Tahiera](/forum/user/5087-tahiera "View Tahiera's Profile")* on topic *[Checkout goes to homepage](/forum/27-checkout/862528-checkout-goes-to-homepage#126384 " whiskerworks.com/prop-shop – pick an item and try to check out -- HikaShop version -- : 2.2.2 business -- Joomla version -- : 2.5.11 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Safari/Firefox/Chrome -- Error-message(debug-mod must be tuned on) -- : none When you enter your info as a guest and click Next, it goes to the homepage. The same thing happens if you try to log in. Also, I think this just started happening when I upgraded to 2.2.2. I used the contact form to send the login info, so feel free to take a look.")* I downloaded and installed it again, but it did not fix the issue. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MjUyOC1jaGVja291dC1nb2VzLXRvLWhvbWVwYWdlP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 3 weeks ago [\#126392](#126392) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Checkout goes to homepage](/forum/27-checkout/862528-checkout-goes-to-homepage#126392 " whiskerworks.com/prop-shop – pick an item and try to check out -- HikaShop version -- : 2.2.2 business -- Joomla version -- : 2.5.11 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Safari/Firefox/Chrome -- Error-message(debug-mod must be tuned on) -- : none When you enter your info as a guest and click Next, it goes to the homepage. The same thing happens if you try to log in. Also, I think this just started happening when I upgraded to 2.2.2. I used the contact form to send the login info, so feel free to take a look.")* Hi, I fixed the problem directly in your website by installing a special HikaShop version. I found some various javascript errors which stop the checkout fields check. Please confirm me that the problem is right solved for you and I will update the production package with the fix. Sorry for the inconvenient. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [Tahiera](/forum/user/5087-tahiera "View Tahiera's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MjUyOC1jaGVja291dC1nb2VzLXRvLWhvbWVwYWdlP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Tahiera](/forum/user/5087-tahiera "View Tahiera's Profile")** - [![Tahiera's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5087-tahiera "View Tahiera's Profile") Topic Author - [ Offline](/forum/user/5087-tahiera) Less More - Posts: 29 - Thank you received: 0 - - 13 years 3 weeks ago [\#126395](#126395) by [Tahiera](/forum/user/5087-tahiera "View Tahiera's Profile") Replied by *[Tahiera](/forum/user/5087-tahiera "View Tahiera's Profile")* on topic *[Checkout goes to homepage](/forum/27-checkout/862528-checkout-goes-to-homepage#126395 " whiskerworks.com/prop-shop – pick an item and try to check out -- HikaShop version -- : 2.2.2 business -- Joomla version -- : 2.5.11 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Safari/Firefox/Chrome -- Error-message(debug-mod must be tuned on) -- : none When you enter your info as a guest and click Next, it goes to the homepage. The same thing happens if you try to log in. Also, I think this just started happening when I upgraded to 2.2.2. I used the contact form to send the login info, so feel free to take a look.")* Thank you very much, I believe the issue is resolved now! I appreciate your help. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MjUyOC1jaGVja291dC1nb2VzLXRvLWhvbWVwYWdlP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[melisari](/forum/user/9503-melisari "View melisari's Profile")** - [![melisari's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/origami.png)](/forum/user/9503-melisari "View melisari's Profile") - [ Offline](/forum/user/9503-melisari) Less More - Posts: 103 - Thank you received: 2 - - 13 years 3 weeks ago [\#126399](#126399) by [melisari](/forum/user/9503-melisari "View melisari's Profile") Replied by *[melisari](/forum/user/9503-melisari "View melisari's Profile")* on topic *[Checkout goes to homepage](/forum/27-checkout/862528-checkout-goes-to-homepage#126399 " whiskerworks.com/prop-shop – pick an item and try to check out -- HikaShop version -- : 2.2.2 business -- Joomla version -- : 2.5.11 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Safari/Firefox/Chrome -- Error-message(debug-mod must be tuned on) -- : none When you enter your info as a guest and click Next, it goes to the homepage. The same thing happens if you try to log in. Also, I think this just started happening when I upgraded to 2.2.2. I used the contact form to send the login info, so feel free to take a look.")* Dear Jerome, feel like i have a similar problem, could you please help me? [ www.edaddeoro.com.mx](http://www.edaddeoro.com.mx) I just created a special admin user for the access user: hikashopadmin password: hikashop Thank you so much in advance! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MjUyOC1jaGVja291dC1nb2VzLXRvLWhvbWVwYWdlP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86292 - Thank you received: 14271 - - 13 years 3 weeks ago [\#126406](#126406) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Checkout goes to homepage](/forum/27-checkout/862528-checkout-goes-to-homepage#126406 " whiskerworks.com/prop-shop – pick an item and try to check out -- HikaShop version -- : 2.2.2 business -- Joomla version -- : 2.5.11 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Safari/Firefox/Chrome -- Error-message(debug-mod must be tuned on) -- : none When you enter your info as a guest and click Next, it goes to the homepage. The same thing happens if you try to log in. Also, I think this just started happening when I upgraded to 2.2.2. I used the contact form to send the login info, so feel free to take a look.")* The version with the fix for that is now online. Please download it on our website via the menu Your account>Your susbcriptions and install it yourself on your website and you will get these modifications too. The following user(s) said Thank You: [melisari](/forum/user/9503-melisari "View melisari's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MjUyOC1jaGVja291dC1nb2VzLXRvLWhvbWVwYWdlP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[melisari](/forum/user/9503-melisari "View melisari's Profile")** - [![melisari's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/origami.png)](/forum/user/9503-melisari "View melisari's Profile") - [ Offline](/forum/user/9503-melisari) Less More - Posts: 103 - Thank you received: 2 - - 13 years 3 weeks ago [\#126411](#126411) by [melisari](/forum/user/9503-melisari "View melisari's Profile") Replied by *[melisari](/forum/user/9503-melisari "View melisari's Profile")* on topic *[Checkout goes to homepage](/forum/27-checkout/862528-checkout-goes-to-homepage#126411 " whiskerworks.com/prop-shop – pick an item and try to check out -- HikaShop version -- : 2.2.2 business -- Joomla version -- : 2.5.11 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Safari/Firefox/Chrome -- Error-message(debug-mod must be tuned on) -- : none When you enter your info as a guest and click Next, it goes to the homepage. The same thing happens if you try to log in. Also, I think this just started happening when I upgraded to 2.2.2. I used the contact form to send the login info, so feel free to take a look.")* Excellent! Thank you! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MjUyOC1jaGVja291dC1nb2VzLXRvLWhvbWVwYWdlP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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