[Skip to main content](#vessel-content) # 404 error on checkout ## - **[sad](/forum/user/28576-sad "View sad's Profile")** - [![sad's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28576-sad "View sad's Profile") Topic Author - [ Offline](/forum/user/28576-sad) Less More - Posts: 14 - Thank you received: 0 - - 13 years 1 week ago [\#128525](#128525) by [sad](/forum/user/28576-sad "View sad's Profile") *[404 error on checkout](/forum/27-checkout/862923-404-error-on-checkout#128525 "i was browsing my site, suddenly i received 404 error when i try to go to checkout page, the page tells me: If difficulties persist, please contact the System Administrator of this site and report the error below. 0 SQL=SELECT zone_id, zone_code_2 FROM cp2wg_hikashop_zone WHERE zone_id IN (-)")* was created by *[sad](/forum/user/28576-sad "View sad's Profile")* i was browsing my site, suddenly i received 404 error when i try to go to checkout page, the page tells me: If difficulties persist, please contact the System Administrator of this site and report the error below. 0 SQL=SELECT zone_id, zone_code_2 FROM cp2wg_hikashop_zone WHERE zone_id IN (-) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MjkyMy00MDQtZXJyb3Itb24tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 1 week ago [\#128533](#128533) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[404 error on checkout](/forum/27-checkout/862923-404-error-on-checkout#128533 "i was browsing my site, suddenly i received 404 error when i try to go to checkout page, the page tells me: If difficulties persist, please contact the System Administrator of this site and report the error below. 0 SQL=SELECT zone_id, zone_code_2 FROM cp2wg_hikashop_zone WHERE zone_id IN (-)")* Hi, 1. Can you download the last Hikashop version, install it, and try it again ? 2. Can you show me how screenshots of how did you configured your shipping methods ? The following user(s) said Thank You: [sad](/forum/user/28576-sad "View sad's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MjkyMy00MDQtZXJyb3Itb24tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sad](/forum/user/28576-sad "View sad's Profile")** - [![sad's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28576-sad "View sad's Profile") Topic Author - [ Offline](/forum/user/28576-sad) Less More - Posts: 14 - Thank you received: 0 - - 13 years 1 week ago [\#128893](#128893) by [sad](/forum/user/28576-sad "View sad's Profile") Replied by *[sad](/forum/user/28576-sad "View sad's Profile")* on topic *[404 error on checkout](/forum/27-checkout/862923-404-error-on-checkout#128893 "i was browsing my site, suddenly i received 404 error when i try to go to checkout page, the page tells me: If difficulties persist, please contact the System Administrator of this site and report the error below. 0 SQL=SELECT zone_id, zone_code_2 FROM cp2wg_hikashop_zone WHERE zone_id IN (-)")* it worked, thanks, i just had to finish the dimensions of the product Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MjkyMy00MDQtZXJyb3Itb24tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sad](/forum/user/28576-sad "View sad's Profile")** - [![sad's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28576-sad "View sad's Profile") Topic Author - [ Offline](/forum/user/28576-sad) Less More - Posts: 14 - Thank you received: 0 - - 13 years 1 week ago [\#128897](#128897) by [sad](/forum/user/28576-sad "View sad's Profile") Replied by *[sad](/forum/user/28576-sad "View sad's Profile")* on topic *[404 error on checkout](/forum/27-checkout/862923-404-error-on-checkout#128897 "i was browsing my site, suddenly i received 404 error when i try to go to checkout page, the page tells me: If difficulties persist, please contact the System Administrator of this site and report the error below. 0 SQL=SELECT zone_id, zone_code_2 FROM cp2wg_hikashop_zone WHERE zone_id IN (-)")* but there is one more problem, now its giving error 'no shipping method found', i have enabled ups' Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MjkyMy00MDQtZXJyb3Itb24tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sad](/forum/user/28576-sad "View sad's Profile")** - [![sad's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28576-sad "View sad's Profile") Topic Author - [ Offline](/forum/user/28576-sad) Less More - Posts: 14 - Thank you received: 0 - - 13 years 1 week ago [\#128913](#128913) by [sad](/forum/user/28576-sad "View sad's Profile") Replied by *[sad](/forum/user/28576-sad "View sad's Profile")* on topic *[404 error on checkout](/forum/27-checkout/862923-404-error-on-checkout#128913 "i was browsing my site, suddenly i received 404 error when i try to go to checkout page, the page tells me: If difficulties persist, please contact the System Administrator of this site and report the error below. 0 SQL=SELECT zone_id, zone_code_2 FROM cp2wg_hikashop_zone WHERE zone_id IN (-)")* on more thing, now it is not letting me to finish as the shipping method is not found Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MjkyMy00MDQtZXJyb3Itb24tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 1 week ago [\#128990](#128990) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[404 error on checkout](/forum/27-checkout/862923-404-error-on-checkout#128990 "i was browsing my site, suddenly i received 404 error when i try to go to checkout page, the page tells me: If difficulties persist, please contact the System Administrator of this site and report the error below. 0 SQL=SELECT zone_id, zone_code_2 FROM cp2wg_hikashop_zone WHERE zone_id IN (-)")* Hi, Do you have a restriction in the ups configuration ? Are you sure that the conditions required are present to display the UPS shipping method ? For example if there is a min weight limit, does your products have a weight ? Thanks to give us a screenshot of your UPS configuration. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MjkyMy00MDQtZXJyb3Itb24tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sad](/forum/user/28576-sad "View sad's Profile")** - [![sad's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28576-sad "View sad's Profile") Topic Author - [ Offline](/forum/user/28576-sad) Less More - Posts: 14 - Thank you received: 0 - - 13 years 1 week ago [\#129032](#129032) by [sad](/forum/user/28576-sad "View sad's Profile") Replied by *[sad](/forum/user/28576-sad "View sad's Profile")* on topic *[404 error on checkout](/forum/27-checkout/862923-404-error-on-checkout#129032 "i was browsing my site, suddenly i received 404 error when i try to go to checkout page, the page tells me: If difficulties persist, please contact the System Administrator of this site and report the error below. 0 SQL=SELECT zone_id, zone_code_2 FROM cp2wg_hikashop_zone WHERE zone_id IN (-)")* attached are the screen shots of my ups configuration, i have not enabled restrictions, - [ ![h4e52d8d.jpg](/forum/attachment/13058) ](/forum/attachment/13058 "h4e52d8d.jpg") [ ](/forum/attachment/13058?download=1 "h4e52d8d.jpg") - [ ![h0f324ce.jpg](/forum/attachment/13059) ](/forum/attachment/13059 "h0f324ce.jpg") [ ](/forum/attachment/13059?download=1 "h0f324ce.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MjkyMy00MDQtZXJyb3Itb24tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sad](/forum/user/28576-sad "View sad's Profile")** - [![sad's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28576-sad "View sad's Profile") Topic Author - [ Offline](/forum/user/28576-sad) Less More - Posts: 14 - Thank you received: 0 - - 13 years 1 week ago [\#129033](#129033) by [sad](/forum/user/28576-sad "View sad's Profile") Replied by *[sad](/forum/user/28576-sad "View sad's Profile")* on topic *[404 error on checkout](/forum/27-checkout/862923-404-error-on-checkout#129033 "i was browsing my site, suddenly i received 404 error when i try to go to checkout page, the page tells me: If difficulties persist, please contact the System Administrator of this site and report the error below. 0 SQL=SELECT zone_id, zone_code_2 FROM cp2wg_hikashop_zone WHERE zone_id IN (-)")* this is where i have given the weight in the product - [ ![hafa949c.jpg](/forum/attachment/13060) ](/forum/attachment/13060 "hafa949c.jpg") [ ](/forum/attachment/13060?download=1 "hafa949c.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MjkyMy00MDQtZXJyb3Itb24tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 1 week ago [\#129054](#129054) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[404 error on checkout](/forum/27-checkout/862923-404-error-on-checkout#129054 "i was browsing my site, suddenly i received 404 error when i try to go to checkout page, the page tells me: If difficulties persist, please contact the System Administrator of this site and report the error below. 0 SQL=SELECT zone_id, zone_code_2 FROM cp2wg_hikashop_zone WHERE zone_id IN (-)")* Hi, You should probably : 1. Follow each step of the **shipping method** section of the [ FAQ](http://www.hikashop.com/support/faq.html) 2. Set dimension for your product 3. Remove spaces from your UPS warhouse post code ![:)](/media/kunena/emoticons/8.png ":)"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MjkyMy00MDQtZXJyb3Itb24tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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