[Skip to main content](#vessel-content) # Paypal not sending payment information to Hikashop ## - **[timmultimedia](/forum/user/6285-timmultimedia "View timmultimedia's Profile")** - [![timmultimedia's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6285-timmultimedia "View timmultimedia's Profile") Topic Author - [ Offline](/forum/user/6285-timmultimedia) Less More - Posts: 19 - Thank you received: 1 - - 13 years 3 weeks ago [\#128946](#128946) by [timmultimedia](/forum/user/6285-timmultimedia "View timmultimedia's Profile") *[Paypal not sending payment information to Hikashop](/forum/27-checkout/863010-paypal-not-sending-payment-information-to-hikashop#128946 "-- url of the page with the problem -- : www.sarahs-dolls.com -- HikaShop version -- : 2.2.1 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.24 -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I'm having issues having orders being automatically confirmed as Paypal is not sending the information back to Hikashop. I've tried turning the debug on but just get the following when I try and access the log file: ----- Could not load any order for your notification Warning: Invalid argument supplied for foreach() in /home/content/s/a/r/sarahsdolls/html/plugins/hikashop/userpoints/userpoints.php on line 437 ----- Paypal IP's are blank and this is a live site so my client is having to manually confirm payments on "instantly downloadable products". Thanks, Tim")* was created by *[timmultimedia](/forum/user/6285-timmultimedia "View timmultimedia's Profile")* -- url of the page with the problem -- : [ www.sarahs-dolls.com](http://www.sarahs-dolls.com) -- HikaShop version -- : 2.2.1 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.24 -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I'm having issues having orders being automatically confirmed as Paypal is not sending the information back to Hikashop. I've tried turning the debug on but just get the following when I try and access the log file: --- Could not load any order for your notification Warning: Invalid argument supplied for foreach() in /home/content/s/a/r/sarahsdolls/html/plugins/hikashop/userpoints/userpoints.php on line 437 --- Paypal IP's are blank and this is a live site so my client is having to manually confirm payments on "instantly downloadable products". Thanks, Tim Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MzAxMC1wYXlwYWwtbm90LXNlbmRpbmctcGF5bWVudC1pbmZvcm1hdGlvbi10by1oaWthc2hvcD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 3 weeks ago [\#128997](#128997) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Paypal not sending payment information to Hikashop](/forum/27-checkout/863010-paypal-not-sending-payment-information-to-hikashop#128997 "-- url of the page with the problem -- : www.sarahs-dolls.com -- HikaShop version -- : 2.2.1 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.24 -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I'm having issues having orders being automatically confirmed as Paypal is not sending the information back to Hikashop. I've tried turning the debug on but just get the following when I try and access the log file: ----- Could not load any order for your notification Warning: Invalid argument supplied for foreach() in /home/content/s/a/r/sarahsdolls/html/plugins/hikashop/userpoints/userpoints.php on line 437 ----- Paypal IP's are blank and this is a live site so my client is having to manually confirm payments on "instantly downloadable products". Thanks, Tim")* Hi, Firstly, can you show me how did you configured your Paypal payment method ? Did you set the "Allow payment notifications from PayPal" option to **YES** ? Also can you download the last Hikashop version of Hikashop, install it, and try it again ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MzAxMC1wYXlwYWwtbm90LXNlbmRpbmctcGF5bWVudC1pbmZvcm1hdGlvbi10by1oaWthc2hvcD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[timmultimedia](/forum/user/6285-timmultimedia "View timmultimedia's Profile")** - [![timmultimedia's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6285-timmultimedia "View timmultimedia's Profile") Topic Author - [ Offline](/forum/user/6285-timmultimedia) Less More - Posts: 19 - Thank you received: 1 - - 13 years 3 weeks ago [\#129051](#129051) by [timmultimedia](/forum/user/6285-timmultimedia "View timmultimedia's Profile") Replied by *[timmultimedia](/forum/user/6285-timmultimedia "View timmultimedia's Profile")* on topic *[Paypal not sending payment information to Hikashop](/forum/27-checkout/863010-paypal-not-sending-payment-information-to-hikashop#129051 "-- url of the page with the problem -- : www.sarahs-dolls.com -- HikaShop version -- : 2.2.1 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.24 -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I'm having issues having orders being automatically confirmed as Paypal is not sending the information back to Hikashop. I've tried turning the debug on but just get the following when I try and access the log file: ----- Could not load any order for your notification Warning: Invalid argument supplied for foreach() in /home/content/s/a/r/sarahsdolls/html/plugins/hikashop/userpoints/userpoints.php on line 437 ----- Paypal IP's are blank and this is a live site so my client is having to manually confirm payments on "instantly downloadable products". Thanks, Tim")* Yes, 'Allow payment notifications form paypal' is set to YES. Updated to the latest version 2.2.2 Essential. Still exactly the same . No email goes to the customer. Just a 'order created' email sent to the shop email. Set Debug to ON as well, same thing, error. I can give you access? Just email me... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MzAxMC1wYXlwYWwtbm90LXNlbmRpbmctcGF5bWVudC1pbmZvcm1hdGlvbi10by1oaWthc2hvcD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 3 weeks ago [\#129167](#129167) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Paypal not sending payment information to Hikashop](/forum/27-checkout/863010-paypal-not-sending-payment-information-to-hikashop#129167 "-- url of the page with the problem -- : www.sarahs-dolls.com -- HikaShop version -- : 2.2.1 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.24 -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I'm having issues having orders being automatically confirmed as Paypal is not sending the information back to Hikashop. I've tried turning the debug on but just get the following when I try and access the log file: ----- Could not load any order for your notification Warning: Invalid argument supplied for foreach() in /home/content/s/a/r/sarahsdolls/html/plugins/hikashop/userpoints/userpoints.php on line 437 ----- Paypal IP's are blank and this is a live site so my client is having to manually confirm payments on "instantly downloadable products". Thanks, Tim")* Hi, Thanks to post a screenshot of your paypal method configuration. (and hide your paypal email address). To see which error cause the communication problem between HikaShop and Paypal you have to enable the debug mode in Paypal configuration, and then go in Configuration > Main > Files > Error log file > See the report to see if any errors are returned when using Paypal. Have you read that documentation ? [ www.hikashop.com/support/documentation/i...nt-paypal-error.html](http://www.hikashop.com/support/documentation/integrated-documentation/10-hikashop/33-hikashop-payment-paypal-error.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MzAxMC1wYXlwYWwtbm90LXNlbmRpbmctcGF5bWVudC1pbmZvcm1hdGlvbi10by1oaWthc2hvcD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[timmultimedia](/forum/user/6285-timmultimedia "View timmultimedia's Profile")** - [![timmultimedia's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6285-timmultimedia "View timmultimedia's Profile") Topic Author - [ Offline](/forum/user/6285-timmultimedia) Less More - Posts: 19 - Thank you received: 1 - - 13 years 3 weeks ago [\#129177](#129177) by [timmultimedia](/forum/user/6285-timmultimedia "View timmultimedia's Profile") Replied by *[timmultimedia](/forum/user/6285-timmultimedia "View timmultimedia's Profile")* on topic *[Paypal not sending payment information to Hikashop](/forum/27-checkout/863010-paypal-not-sending-payment-information-to-hikashop#129177 "-- url of the page with the problem -- : www.sarahs-dolls.com -- HikaShop version -- : 2.2.1 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.24 -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I'm having issues having orders being automatically confirmed as Paypal is not sending the information back to Hikashop. I've tried turning the debug on but just get the following when I try and access the log file: ----- Could not load any order for your notification Warning: Invalid argument supplied for foreach() in /home/content/s/a/r/sarahsdolls/html/plugins/hikashop/userpoints/userpoints.php on line 437 ----- Paypal IP's are blank and this is a live site so my client is having to manually confirm payments on "instantly downloadable products". Thanks, Tim")* As I said, I can't read the error log as it comes up with an error when I click on it: Could not load any order for your notification Warning: Invalid argument supplied for foreach() in /home/content/s/a/r/sarahsdolls/html/plugins/hikashop/userpoints/userpoints.php on line 437 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MzAxMC1wYXlwYWwtbm90LXNlbmRpbmctcGF5bWVudC1pbmZvcm1hdGlvbi10by1oaWthc2hvcD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 3 weeks ago [\#129216](#129216) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Paypal not sending payment information to Hikashop](/forum/27-checkout/863010-paypal-not-sending-payment-information-to-hikashop#129216 "-- url of the page with the problem -- : www.sarahs-dolls.com -- HikaShop version -- : 2.2.1 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.24 -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I'm having issues having orders being automatically confirmed as Paypal is not sending the information back to Hikashop. I've tried turning the debug on but just get the following when I try and access the log file: ----- Could not load any order for your notification Warning: Invalid argument supplied for foreach() in /home/content/s/a/r/sarahsdolls/html/plugins/hikashop/userpoints/userpoints.php on line 437 ----- Paypal IP's are blank and this is a live site so my client is having to manually confirm payments on "instantly downloadable products". Thanks, Tim")* It seems like the problem is coming from the "userpoint" plugin, can you un-publish it and test it again ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MzAxMC1wYXlwYWwtbm90LXNlbmRpbmctcGF5bWVudC1pbmZvcm1hdGlvbi10by1oaWthc2hvcD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[timmultimedia](/forum/user/6285-timmultimedia "View timmultimedia's Profile")** - [![timmultimedia's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6285-timmultimedia "View timmultimedia's Profile") Topic Author - [ Offline](/forum/user/6285-timmultimedia) Less More - Posts: 19 - Thank you received: 1 - - 13 years 2 weeks ago [\#129302](#129302) by [timmultimedia](/forum/user/6285-timmultimedia "View timmultimedia's Profile") Replied by *[timmultimedia](/forum/user/6285-timmultimedia "View timmultimedia's Profile")* on topic *[Paypal not sending payment information to Hikashop](/forum/27-checkout/863010-paypal-not-sending-payment-information-to-hikashop#129302 "-- url of the page with the problem -- : www.sarahs-dolls.com -- HikaShop version -- : 2.2.1 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.24 -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I'm having issues having orders being automatically confirmed as Paypal is not sending the information back to Hikashop. I've tried turning the debug on but just get the following when I try and access the log file: ----- Could not load any order for your notification Warning: Invalid argument supplied for foreach() in /home/content/s/a/r/sarahsdolls/html/plugins/hikashop/userpoints/userpoints.php on line 437 ----- Paypal IP's are blank and this is a live site so my client is having to manually confirm payments on "instantly downloadable products". Thanks, Tim")* it already was disabled. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MzAxMC1wYXlwYWwtbm90LXNlbmRpbmctcGF5bWVudC1pbmZvcm1hdGlvbi10by1oaWthc2hvcD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 2 weeks ago [\#129361](#129361) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Paypal not sending payment information to Hikashop](/forum/27-checkout/863010-paypal-not-sending-payment-information-to-hikashop#129361 "-- url of the page with the problem -- : www.sarahs-dolls.com -- HikaShop version -- : 2.2.1 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.24 -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I'm having issues having orders being automatically confirmed as Paypal is not sending the information back to Hikashop. I've tried turning the debug on but just get the following when I try and access the log file: ----- Could not load any order for your notification Warning: Invalid argument supplied for foreach() in /home/content/s/a/r/sarahsdolls/html/plugins/hikashop/userpoints/userpoints.php on line 437 ----- Paypal IP's are blank and this is a live site so my client is having to manually confirm payments on "instantly downloadable products". Thanks, Tim")* Hi, We still are waiting for the screenshot. This plugin should not cancel the report log popup display, and if it's unpublished it should interfere with nothing. Thanks to give us the corresponding lines for this error. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MzAxMC1wYXlwYWwtbm90LXNlbmRpbmctcGF5bWVudC1pbmZvcm1hdGlvbi10by1oaWthc2hvcD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[timmultimedia](/forum/user/6285-timmultimedia "View timmultimedia's Profile")** - [![timmultimedia's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6285-timmultimedia "View timmultimedia's Profile") Topic Author - [ Offline](/forum/user/6285-timmultimedia) Less More - Posts: 19 - Thank you received: 1 - - 13 years 2 weeks ago [\#129366](#129366) by [timmultimedia](/forum/user/6285-timmultimedia "View timmultimedia's Profile") Replied by *[timmultimedia](/forum/user/6285-timmultimedia "View timmultimedia's Profile")* on topic *[Paypal not sending payment information to Hikashop](/forum/27-checkout/863010-paypal-not-sending-payment-information-to-hikashop#129366 "-- url of the page with the problem -- : www.sarahs-dolls.com -- HikaShop version -- : 2.2.1 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.24 -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I'm having issues having orders being automatically confirmed as Paypal is not sending the information back to Hikashop. I've tried turning the debug on but just get the following when I try and access the log file: ----- Could not load any order for your notification Warning: Invalid argument supplied for foreach() in /home/content/s/a/r/sarahsdolls/html/plugins/hikashop/userpoints/userpoints.php on line 437 ----- Paypal IP's are blank and this is a live site so my client is having to manually confirm payments on "instantly downloadable products". Thanks, Tim")* [ ![hb444de2.png](/forum/attachment/13146) ](/forum/attachment/13146 "hb444de2.png") [ ![h4d7594a.png](/forum/attachment/13147) ](/forum/attachment/13147 "h4d7594a.png") - [ ![hb444de2.png](/forum/attachment/13146) ](/forum/attachment/13146 "hb444de2.png") [ ](/forum/attachment/13146?download=1 "hb444de2.png") - [ ![h4d7594a.png](/forum/attachment/13147) ](/forum/attachment/13147 "h4d7594a.png") [ ](/forum/attachment/13147?download=1 "h4d7594a.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MzAxMC1wYXlwYWwtbm90LXNlbmRpbmctcGF5bWVudC1pbmZvcm1hdGlvbi10by1oaWthc2hvcD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4079 - - [](http://obsi.dev) - 13 years 2 weeks ago [\#130015](#130015) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Paypal not sending payment information to Hikashop](/forum/27-checkout/863010-paypal-not-sending-payment-information-to-hikashop#130015 "-- url of the page with the problem -- : www.sarahs-dolls.com -- HikaShop version -- : 2.2.1 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.24 -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I'm having issues having orders being automatically confirmed as Paypal is not sending the information back to Hikashop. I've tried turning the debug on but just get the following when I try and access the log file: ----- Could not load any order for your notification Warning: Invalid argument supplied for foreach() in /home/content/s/a/r/sarahsdolls/html/plugins/hikashop/userpoints/userpoints.php on line 437 ----- Paypal IP's are blank and this is a live site so my client is having to manually confirm payments on "instantly downloadable products". Thanks, Tim")* Hi, For most I know, the plugin "userpoints" has been fixed in the latest build. You can re-download HikaShop 2.2.2 to fix the problem. If not, do not hesitate to tell me. There are two plugins "userpoints" in HikaShop, one is a payment method and the other is a "classical" HikaShop plugins. The first allow the users to use their points to pay, and the second allow users to gain points by buying products. In your case, it is the second plugin which give you an error. If you want to disable it, you have to go in the Joomla extension manager to deactivate it from there. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MzAxMC1wYXlwYWwtbm90LXNlbmRpbmctcGF5bWVudC1pbmZvcm1hdGlvbi10by1oaWthc2hvcD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[timmultimedia](/forum/user/6285-timmultimedia "View timmultimedia's Profile")** - [![timmultimedia's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6285-timmultimedia "View timmultimedia's Profile") Topic Author - [ Offline](/forum/user/6285-timmultimedia) Less More - Posts: 19 - Thank you received: 1 - - 13 years 2 weeks ago [\#130019](#130019) by [timmultimedia](/forum/user/6285-timmultimedia "View timmultimedia's Profile") Replied by *[timmultimedia](/forum/user/6285-timmultimedia "View timmultimedia's Profile")* on topic *[Paypal not sending payment information to Hikashop](/forum/27-checkout/863010-paypal-not-sending-payment-information-to-hikashop#130019 "-- url of the page with the problem -- : www.sarahs-dolls.com -- HikaShop version -- : 2.2.1 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.24 -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I'm having issues having orders being automatically confirmed as Paypal is not sending the information back to Hikashop. I've tried turning the debug on but just get the following when I try and access the log file: ----- Could not load any order for your notification Warning: Invalid argument supplied for foreach() in /home/content/s/a/r/sarahsdolls/html/plugins/hikashop/userpoints/userpoints.php on line 437 ----- Paypal IP's are blank and this is a live site so my client is having to manually confirm payments on "instantly downloadable products". Thanks, Tim")* Yeah I did upgrade to 2.2.2 since posting, it's made no difference. Also, both extensions are disabled. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2MzAxMC1wYXlwYWwtbm90LXNlbmRpbmctcGF5bWVudC1pbmZvcm1hdGlvbi10by1oaWthc2hvcD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 1 week ago [\#130470](#130470) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Paypal not sending payment information to Hikashop](/forum/27-checkout/863010-paypal-not-sending-payment-information-to-hikashop#130470 "-- url of the page with the problem -- : www.sarahs-dolls.com -- HikaShop version -- : 2.2.1 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.24 -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I'm having issues having orders being automatically confirmed as Paypal is not sending the information back to Hikashop. I've tried turning the debug on but just get the following when I try and access the log file: ----- Could not load any order for your notification Warning: Invalid argument supplied for foreach() in /home/content/s/a/r/sarahsdolls/html/plugins/hikashop/userpoints/userpoints.php on line 437 ----- Paypal IP's are blank and this is a live site so my client is having to manually confirm payments on "instantly downloadable products". Thanks, Tim")* Hi, I don't really understand why you have still this error message displayed. First of all thanks to refresh the IPs in the paypal configuration, and check if your email is a valid paypal email. Enable too the debug mode to see the possible returned messages, and try again. If the problem persist we will need a backend and ftp access to your website. 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