[Skip to main content](#vessel-content) # wrong coding in checkout message ## - **[Georg](/forum/user/5871-georg "View Georg's Profile")** - [![Georg's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5871-georg "View Georg's Profile") Topic Author - [ Offline](/forum/user/5871-georg) Less More - Posts: 79 - Thank you received: 1 - - 12 years 11 months ago [\#135109](#135109) by [Georg](/forum/user/5871-georg "View Georg's Profile") *[wrong coding in checkout message](/forum/27-checkout/864089-wrong-coding-in-checkout-message#135109 "-- url of the page with the problem -- : lindls.com Hi I just saw that I ve a problem with the text code in the checkout message. It won´t show ä /Ü Ö ... Can you please help me where I can fix this issue I attached a screenshot")* was created by *[Georg](/forum/user/5871-georg "View Georg's Profile")* -- url of the page with the problem -- : [ lindls.com](http://lindls.com) Hi I just saw that I ve a problem with the text code in the checkout message. It won´t show ä /Ü Ö ... Can you please help me where I can fix this issue I attached a screenshot [ ![h2eddb91.png](/forum/attachment/14096) ](/forum/attachment/14096 "h2eddb91.png") - [ ![h2eddb91.png](/forum/attachment/14096) ](/forum/attachment/14096 "h2eddb91.png") [ ](/forum/attachment/14096?download=1 "h2eddb91.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2NDA4OS13cm9uZy1jb2RpbmctaW4tY2hlY2tvdXQtbWVzc2FnZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86324 - Thank you received: 14288 - - 12 years 11 months ago [\#135143](#135143) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[wrong coding in checkout message](/forum/27-checkout/864089-wrong-coding-in-checkout-message#135143 "-- url of the page with the problem -- : lindls.com Hi I just saw that I ve a problem with the text code in the checkout message. It won´t show ä /Ü Ö ... Can you please help me where I can fix this issue I attached a screenshot")* Hi, HikaShop is not responsible for that. It shows all the text like it is in the file. The problem comes from a charset encoding issue between the charset encoding declared by your template and the charset encoding of your text. It's likely that you opened your translation file and saved it with a charset encoding different than UTF8 which is the default charset of Joomla since 1.5 Please make sure that you're template has the UTF8 charset and that your translation file where you have that text is also in UTF8 and you'll get it to display properly. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2NDA4OS13cm9uZy1jb2RpbmctaW4tY2hlY2tvdXQtbWVzc2FnZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Georg](/forum/user/5871-georg "View Georg's Profile")** - [![Georg's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5871-georg "View Georg's Profile") Topic Author - [ Offline](/forum/user/5871-georg) Less More - Posts: 79 - Thank you received: 1 - - 12 years 11 months ago [\#135296](#135296) by [Georg](/forum/user/5871-georg "View Georg's Profile") Replied by *[Georg](/forum/user/5871-georg "View Georg's Profile")* on topic *[wrong coding in checkout message](/forum/27-checkout/864089-wrong-coding-in-checkout-message#135296 "-- url of the page with the problem -- : lindls.com Hi I just saw that I ve a problem with the text code in the checkout message. It won´t show ä /Ü Ö ... Can you please help me where I can fix this issue I attached a screenshot")* Thanks for the, as always! fast answer. Where do I find the text for that confirmation. I think ist is a copy an paste issue. But I m astonished because the word Bestellbestätigung at the top (where it shows the steps of confirmation) is just written at the first step right and after I got thru the confirmation prozess its written wrong :blush: Probably you ve got an hint where to search because my template is using utf8. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2NDA4OS13cm9uZy1jb2RpbmctaW4tY2hlY2tvdXQtbWVzc2FnZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86324 - Thank you received: 14288 - - 12 years 10 months ago [\#135386](#135386) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[wrong coding in checkout message](/forum/27-checkout/864089-wrong-coding-in-checkout-message#135386 "-- url of the page with the problem -- : lindls.com Hi I just saw that I ve a problem with the text code in the checkout message. It won´t show ä /Ü Ö ... Can you please help me where I can fix this issue I attached a screenshot")* The translation file of HikaShop can be found in the folder languages/xx-XX/ where xx-XX is your language code. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2NDA4OS13cm9uZy1jb2RpbmctaW4tY2hlY2tvdXQtbWVzc2FnZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Georg](/forum/user/5871-georg "View Georg's Profile")** - [![Georg's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5871-georg "View Georg's Profile") Topic Author - [ Offline](/forum/user/5871-georg) Less More - Posts: 79 - Thank you received: 1 - - 12 years 10 months ago [\#135511](#135511) by [Georg](/forum/user/5871-georg "View Georg's Profile") Replied by *[Georg](/forum/user/5871-georg "View Georg's Profile")* on topic *[wrong coding in checkout message](/forum/27-checkout/864089-wrong-coding-in-checkout-message#135511 "-- url of the page with the problem -- : lindls.com Hi I just saw that I ve a problem with the text code in the checkout message. It won´t show ä /Ü Ö ... Can you please help me where I can fix this issue I attached a screenshot")* Thanks for that info. But I won´t find the wrong text. Everything in the textfile is written allright. Whereabouts can I have a look to solve this anoying issue? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2NDA4OS13cm9uZy1jb2RpbmctaW4tY2hlY2tvdXQtbWVzc2FnZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86324 - Thank you received: 14288 - - 12 years 10 months ago [\#135538](#135538) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[wrong coding in checkout message](/forum/27-checkout/864089-wrong-coding-in-checkout-message#135538 "-- url of the page with the problem -- : lindls.com Hi I just saw that I ve a problem with the text code in the checkout message. It won´t show ä /Ü Ö ... Can you please help me where I can fix this issue I attached a screenshot")* Having the text written allright in that file is not the problem. The problem is that the charset encoding of that file has to be UTF8. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2NDA4OS13cm9uZy1jb2RpbmctaW4tY2hlY2tvdXQtbWVzc2FnZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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