[Skip to main content](#vessel-content) # Custom Fields Go Blank & No Progress Since Update! ## - **[G9Cap](/forum/user/13961-g9cap "View G9Cap's Profile")** - [![G9Cap's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13961-g9cap "View G9Cap's Profile") Topic Author - [ Offline](/forum/user/13961-g9cap) Less More - Posts: 59 - Thank you received: 1 - - 12 years 7 months ago [\#147368](#147368) by [G9Cap](/forum/user/13961-g9cap "View G9Cap's Profile") *[Custom Fields Go Blank & No Progress Since Update!](/forum/27-checkout/866461-custom-fields-go-blank-no-progress-since-update#147368 "-- HikaShop version -- : Business Latest -- Joomla version -- : 2.5.9 -- PHP version -- : 5.3.26 -- Browser(s) name and version -- : ALL -- Error-message(debug-mod must be tuned on) -- : Error_message In cart, see order, see pre-selected shipping and payment method. I fill in custom fields for shipping address and click to go to next step, all fields empty, page very quickly says I need to enter fields and page goes nowhere! Any idea why fields are clearing and taking menowhere?")* was created by *[G9Cap](/forum/user/13961-g9cap "View G9Cap's Profile")* -- HikaShop version -- : Business Latest -- Joomla version -- : 2.5.9 -- PHP version -- : 5.3.26 -- Browser(s) name and version -- : ALL -- Error-message(debug-mod must be tuned on) -- : Error_message In cart, see order, see pre-selected shipping and payment method. I fill in custom fields for shipping address and click to go to next step, all fields empty, page very quickly says I need to enter fields and page goes nowhere! Any idea why fields are clearing and taking menowhere? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2NjQ2MS1jdXN0b20tZmllbGRzLWdvLWJsYW5rLW5vLXByb2dyZXNzLXNpbmNlLXVwZGF0ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 7 months ago [\#147372](#147372) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Custom Fields Go Blank & No Progress Since Update!](/forum/27-checkout/866461-custom-fields-go-blank-no-progress-since-update#147372 "-- HikaShop version -- : Business Latest -- Joomla version -- : 2.5.9 -- PHP version -- : 5.3.26 -- Browser(s) name and version -- : ALL -- Error-message(debug-mod must be tuned on) -- : Error_message In cart, see order, see pre-selected shipping and payment method. I fill in custom fields for shipping address and click to go to next step, all fields empty, page very quickly says I need to enter fields and page goes nowhere! Any idea why fields are clearing and taking menowhere?")* Hi, And do you have a link to your website so we will be able to see the problem directly ? Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2NjQ2MS1jdXN0b20tZmllbGRzLWdvLWJsYW5rLW5vLXByb2dyZXNzLXNpbmNlLXVwZGF0ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.166 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)