[Skip to main content](#vessel-content) # T&C not displayed, always staying on same step ## - **[tspielmann](/forum/user/5280-tspielmann "View tspielmann's Profile")** - [![tspielmann's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar5280.jpg)](/forum/user/5280-tspielmann "View tspielmann's Profile") Topic Author - [ Offline](/forum/user/5280-tspielmann) Less More - Posts: 35 - Thank you received: 0 - - 12 years 7 months ago [\#148066](#148066) by [tspielmann](/forum/user/5280-tspielmann "View tspielmann's Profile") *[T&C not displayed, always staying on same step](/forum/27-checkout/866603-t-c-not-displayed-always-staying-on-same-step#148066 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.3 -- PHP version -- : x.x.x -- Browser(s) name and version -- : different ones -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, during the checkout process (which is working), the T&C's cannot be displayed. It's browser and template independent. The link which is assigned to the text is http://xxxx/index.php/warenkorb/checkout/task-step/step-3# so always the same page as the process is currently on. Many thanks for a hint!")* was created by *[tspielmann](/forum/user/5280-tspielmann "View tspielmann's Profile")* -- url of the page with the problem -- : [ mywebsite.com/mypage](http://mywebsite.com/mypage) -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.3 -- PHP version -- : x.x.x -- Browser(s) name and version -- : different ones -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, during the checkout process (which is working), the T&C's cannot be displayed. It's browser and template independent. The link which is assigned to the text is http://xxxx/index.php/warenkorb/checkout/task-step/step-3# so always the same page as the process is currently on. Many thanks for a hint! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2NjYwMy10LWMtbm90LWRpc3BsYXllZC1hbHdheXMtc3RheWluZy1vbi1zYW1lLXN0ZXA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4077 - - [](http://obsi.dev) - 12 years 7 months ago [\#148089](#148089) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[T&C not displayed, always staying on same step](/forum/27-checkout/866603-t-c-not-displayed-always-staying-on-same-step#148089 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.3 -- PHP version -- : x.x.x -- Browser(s) name and version -- : different ones -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, during the checkout process (which is working), the T&C's cannot be displayed. It's browser and template independent. The link which is assigned to the text is http://xxxx/index.php/warenkorb/checkout/task-step/step-3# so always the same page as the process is currently on. Many thanks for a hint!")* Hi, I do not understand anything at your problem. Please provide more details. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2NjYwMy10LWMtbm90LWRpc3BsYXllZC1hbHdheXMtc3RheWluZy1vbi1zYW1lLXN0ZXA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[tspielmann](/forum/user/5280-tspielmann "View tspielmann's Profile")** - [![tspielmann's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar5280.jpg)](/forum/user/5280-tspielmann "View tspielmann's Profile") Topic Author - [ Offline](/forum/user/5280-tspielmann) Less More - Posts: 35 - Thank you received: 0 - - 12 years 7 months ago [\#148148](#148148) by [tspielmann](/forum/user/5280-tspielmann "View tspielmann's Profile") Replied by *[tspielmann](/forum/user/5280-tspielmann "View tspielmann's Profile")* on topic *[T&C not displayed, always staying on same step](/forum/27-checkout/866603-t-c-not-displayed-always-staying-on-same-step#148148 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.3 -- PHP version -- : x.x.x -- Browser(s) name and version -- : different ones -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, during the checkout process (which is working), the T&C's cannot be displayed. It's browser and template independent. The link which is assigned to the text is http://xxxx/index.php/warenkorb/checkout/task-step/step-3# so always the same page as the process is currently on. Many thanks for a hint!")* Hi Jerome, the problem is simple - there is a checkbox on the checkout to "accept t&c's" and the link to READ THEM. If you click on the link to READ THEM, then nothing happens!! In earlier versions of Hikashop, there was the popup displaying the document! you can test it here: [ goo.gl/DnrmSL](http://goo.gl/DnrmSL) just buy a product, the shop is still in test phase. During checkout you will see! Regards Torsten Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2NjYwMy10LWMtbm90LWRpc3BsYXllZC1hbHdheXMtc3RheWluZy1vbi1zYW1lLXN0ZXA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4077 - - [](http://obsi.dev) - 12 years 7 months ago [\#148149](#148149) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[T&C not displayed, always staying on same step](/forum/27-checkout/866603-t-c-not-displayed-always-staying-on-same-step#148149 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.3 -- PHP version -- : x.x.x -- Browser(s) name and version -- : different ones -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, during the checkout process (which is working), the T&C's cannot be displayed. It's browser and template independent. The link which is assigned to the text is http://xxxx/index.php/warenkorb/checkout/task-step/step-3# so always the same page as the process is currently on. Many thanks for a hint!")* Hi, With a link to your store it is much better ! You are using the "bootstrap" popup but it looks like your website does not handle it correctly, you have a javascript error when loading the page. Please change the popup mode in your HikaShop configuration in order to use the "mootools" one. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2NjYwMy10LWMtbm90LWRpc3BsYXllZC1hbHdheXMtc3RheWluZy1vbi1zYW1lLXN0ZXA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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