[Skip to main content](#vessel-content) # Extra items added to email receipt after 2.2.3 ## - **[cluckngood](/forum/user/11050-cluckngood "View cluckngood's Profile")** - [![cluckngood's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11050-cluckngood "View cluckngood's Profile") Topic Author - [ Offline](/forum/user/11050-cluckngood) Less More - Posts: 40 - Thank you received: 0 - - 12 years 6 months ago [\#152596](#152596) by [cluckngood](/forum/user/11050-cluckngood "View cluckngood's Profile") *[Extra items added to email receipt after 2.2.3](/forum/27-checkout/867510-extra-items-added-to-email-receipt-after-2-2-3#152596 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.2.3 -- Joomla version -- : 2.5.17 -- PHP version -- : 5.3.27 I am experiencing an issue with all my order email receipts showing additional products and incorrect pricing. The shopping cart is displaying correctly during checkout, however the order receipt is adding a bunch of weird items and pricing. This happened after the update to 2.2.3. My client is just now bringing this to my attention (4 months later). I have tried re-installing the 2.2.3 update with no luck. I have attached a screen cap of the order from the shopping cart as well as what is being shown on the email receipt to the customer. Has anyone else experienced this? Is there any easy fix? Jason")* was created by *[cluckngood](/forum/user/11050-cluckngood "View cluckngood's Profile")* -- url of the page with the problem -- : [ mywebsite.com/mypage](http://mywebsite.com/mypage) -- HikaShop version -- : 2.2.3 -- Joomla version -- : 2.5.17 -- PHP version -- : 5.3.27 I am experiencing an issue with all my order email receipts showing additional products and incorrect pricing. The shopping cart is displaying correctly during checkout, however the order receipt is adding a bunch of weird items and pricing. This happened after the update to 2.2.3. My client is just now bringing this to my attention (4 months later). I have tried re-installing the 2.2.3 update with no luck. I have attached a screen cap of the order from the shopping cart as well as what is being shown on the email receipt to the customer. Has anyone else experienced this? Is there any easy fix? Jason - [ ![h80786b9.png](/forum/attachment/16768) ](/forum/attachment/16768 "h80786b9.png") [ ](/forum/attachment/16768?download=1 "h80786b9.png") - [ ![hb1692c5.png](/forum/attachment/16769) ](/forum/attachment/16769 "hb1692c5.png") [ ](/forum/attachment/16769?download=1 "hb1692c5.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2NzUxMC1leHRyYS1pdGVtcy1hZGRlZC10by1lbWFpbC1yZWNlaXB0LWFmdGVyLTItMi0zP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 6 months ago [\#152599](#152599) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Extra items added to email receipt after 2.2.3](/forum/27-checkout/867510-extra-items-added-to-email-receipt-after-2-2-3#152599 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.2.3 -- Joomla version -- : 2.5.17 -- PHP version -- : 5.3.27 I am experiencing an issue with all my order email receipts showing additional products and incorrect pricing. The shopping cart is displaying correctly during checkout, however the order receipt is adding a bunch of weird items and pricing. This happened after the update to 2.2.3. My client is just now bringing this to my attention (4 months later). I have tried re-installing the 2.2.3 update with no luck. I have attached a screen cap of the order from the shopping cart as well as what is being shown on the email receipt to the customer. Has anyone else experienced this? Is there any easy fix? Jason")* Hello, Firstly can you download through our website the last Hikashop version (2.3.0), install it, and test it again ? Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2NzUxMC1leHRyYS1pdGVtcy1hZGRlZC10by1lbWFpbC1yZWNlaXB0LWFmdGVyLTItMi0zP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[cluckngood](/forum/user/11050-cluckngood "View cluckngood's Profile")** - [![cluckngood's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11050-cluckngood "View cluckngood's Profile") Topic Author - [ Offline](/forum/user/11050-cluckngood) Less More - Posts: 40 - Thank you received: 0 - - 12 years 6 months ago [\#152647](#152647) by [cluckngood](/forum/user/11050-cluckngood "View cluckngood's Profile") Replied by *[cluckngood](/forum/user/11050-cluckngood "View cluckngood's Profile")* on topic *[Extra items added to email receipt after 2.2.3](/forum/27-checkout/867510-extra-items-added-to-email-receipt-after-2-2-3#152647 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.2.3 -- Joomla version -- : 2.5.17 -- PHP version -- : 5.3.27 I am experiencing an issue with all my order email receipts showing additional products and incorrect pricing. The shopping cart is displaying correctly during checkout, however the order receipt is adding a bunch of weird items and pricing. This happened after the update to 2.2.3. My client is just now bringing this to my attention (4 months later). I have tried re-installing the 2.2.3 update with no luck. I have attached a screen cap of the order from the shopping cart as well as what is being shown on the email receipt to the customer. Has anyone else experienced this? Is there any easy fix? Jason")* I cannot as the subscription ended shortly after the release of 2.2.3. Jason Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2NzUxMC1leHRyYS1pdGVtcy1hZGRlZC10by1lbWFpbC1yZWNlaXB0LWFmdGVyLTItMi0zP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 12 years 6 months ago [\#152663](#152663) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Extra items added to email receipt after 2.2.3](/forum/27-checkout/867510-extra-items-added-to-email-receipt-after-2-2-3#152663 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.2.3 -- Joomla version -- : 2.5.17 -- PHP version -- : 5.3.27 I am experiencing an issue with all my order email receipts showing additional products and incorrect pricing. The shopping cart is displaying correctly during checkout, however the order receipt is adding a bunch of weird items and pricing. This happened after the update to 2.2.3. My client is just now bringing this to my attention (4 months later). I have tried re-installing the 2.2.3 update with no luck. I have attached a screen cap of the order from the shopping cart as well as what is being shown on the email receipt to the customer. Has anyone else experienced this? Is there any easy fix? Jason")* Hi, Do you had made any modifications in the emails ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2NzUxMC1leHRyYS1pdGVtcy1hZGRlZC10by1lbWFpbC1yZWNlaXB0LWFmdGVyLTItMi0zP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. 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