[Skip to main content](#vessel-content) # New Version 2.3.1 Checkout "Empty Cart" ## - **[qjawebadmin](/forum/user/9129-qjawebadmin "View qjawebadmin's Profile")** - [![qjawebadmin's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9129-qjawebadmin "View qjawebadmin's Profile") Topic Author - [ Offline](/forum/user/9129-qjawebadmin) Less More - Posts: 22 - Thank you received: 2 - - 12 years 3 months ago - 12 years 3 months ago [\#162756](#162756) by [qjawebadmin](/forum/user/9129-qjawebadmin "View qjawebadmin's Profile") *[New Version 2.3.1 Checkout "Empty Cart"](/forum/27-checkout/869460-new-version-2-3-1-checkout-empty-cart#162756 "-- url of the page with the problem -- : www.qja.com.au/qjashop - HikaShop version -- : 2.3.1 -- Joomla version -- : 2.5.22 -- PHP version -- : 5.4 -- Browser(s) name and version -- : Chrome/Firefox/IE all same problem -- Error-message(debug-mod must be tuned on) -- : Error_message I have just upgraded to 2.3.1 and initially the "Shipping" page displayed blank with no Shipping options. So I cleared all Joomla & Browser caches and tried again. Now - when checking out after selecting "ayment method" the cart goes back to the default home page with message 'the cart is empt"', Although the Shopping Cart displays items ready for checkout I ahve ensured all Plugins for Payment and Shipping are enabled and inthe workflow. Unless there is an easy fix I will have to revert to the previous version. thanks")* was created by *[qjawebadmin](/forum/user/9129-qjawebadmin "View qjawebadmin's Profile")* -- url of the page with the problem -- : [ www.qja.com.au/qjashop](http://www.qja.com.au/qjashop) - HikaShop version -- : 2.3.1 -- Joomla version -- : 2.5.22 -- PHP version -- : 5.4 -- Browser(s) name and version -- : Chrome/Firefox/IE all same problem -- Error-message(debug-mod must be tuned on) -- : Error_message I have just upgraded to 2.3.1 and initially the "Shipping" page displayed blank with no Shipping options. So I cleared all Joomla & Browser caches and tried again. Now - when checking out after selecting "ayment method" the cart goes back to the default home page with message 'the cart is empt"', Although the Shopping Cart displays items ready for checkout I ahve ensured all Plugins for Payment and Shipping are enabled and inthe workflow. Unless there is an easy fix I will have to revert to the previous version. thanks Last edit: 12 years 3 months ago by [qjawebadmin](/forum/user/9129-qjawebadmin "View qjawebadmin's Profile"). The following user(s) said Thank You: [mariussport](/forum/user/9713-mariussport "View mariussport's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2OTQ2MC1uZXctdmVyc2lvbi0yLTMtMS1jaGVja291dC1lbXB0eS1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 12 years 3 months ago [\#162759](#162759) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[New Version 2.3.1 Checkout "Empty Cart"](/forum/27-checkout/869460-new-version-2-3-1-checkout-empty-cart#162759 "-- url of the page with the problem -- : www.qja.com.au/qjashop - HikaShop version -- : 2.3.1 -- Joomla version -- : 2.5.22 -- PHP version -- : 5.4 -- Browser(s) name and version -- : Chrome/Firefox/IE all same problem -- Error-message(debug-mod must be tuned on) -- : Error_message I have just upgraded to 2.3.1 and initially the "Shipping" page displayed blank with no Shipping options. So I cleared all Joomla & Browser caches and tried again. Now - when checking out after selecting "ayment method" the cart goes back to the default home page with message 'the cart is empt"', Although the Shopping Cart displays items ready for checkout I ahve ensured all Plugins for Payment and Shipping are enabled and inthe workflow. Unless there is an easy fix I will have to revert to the previous version. thanks")* Hi, This issue has already be reported, and we recently fixed that, this will be corrected in the next release of HikaShop. Thanks to revert to the previous version until we release the new one with the fix. Or you can contact us via our contact form with your order number in order to receive a preview of the next release. The following user(s) said Thank You: [qjawebadmin](/forum/user/9129-qjawebadmin "View qjawebadmin's Profile"), [mariussport](/forum/user/9713-mariussport "View mariussport's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2OTQ2MC1uZXctdmVyc2lvbi0yLTMtMS1jaGVja291dC1lbXB0eS1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[qjawebadmin](/forum/user/9129-qjawebadmin "View qjawebadmin's Profile")** - [![qjawebadmin's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9129-qjawebadmin "View qjawebadmin's Profile") Topic Author - [ Offline](/forum/user/9129-qjawebadmin) Less More - Posts: 22 - Thank you received: 2 - - 12 years 3 months ago [\#163063](#163063) by [qjawebadmin](/forum/user/9129-qjawebadmin "View qjawebadmin's Profile") Replied by *[qjawebadmin](/forum/user/9129-qjawebadmin "View qjawebadmin's Profile")* on topic *[New Version 2.3.1 Checkout "Empty Cart"](/forum/27-checkout/869460-new-version-2-3-1-checkout-empty-cart#163063 "-- url of the page with the problem -- : www.qja.com.au/qjashop - HikaShop version -- : 2.3.1 -- Joomla version -- : 2.5.22 -- PHP version -- : 5.4 -- Browser(s) name and version -- : Chrome/Firefox/IE all same problem -- Error-message(debug-mod must be tuned on) -- : Error_message I have just upgraded to 2.3.1 and initially the "Shipping" page displayed blank with no Shipping options. So I cleared all Joomla & Browser caches and tried again. Now - when checking out after selecting "ayment method" the cart goes back to the default home page with message 'the cart is empt"', Although the Shopping Cart displays items ready for checkout I ahve ensured all Plugins for Payment and Shipping are enabled and inthe workflow. Unless there is an easy fix I will have to revert to the previous version. thanks")* Thank You. Installed the preview release 2.3.2 and problem solved. Greatly appreciate your prompt response and follow up. The following user(s) said Thank You: [mariussport](/forum/user/9713-mariussport "View mariussport's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2OTQ2MC1uZXctdmVyc2lvbi0yLTMtMS1jaGVja291dC1lbXB0eS1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mariussport](/forum/user/9713-mariussport "View mariussport's Profile")** - [![mariussport's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/car.gif)](/forum/user/9713-mariussport "View mariussport's Profile") - [ Offline](/forum/user/9713-mariussport) - Test fase Less More - Posts: 122 - Thank you received: 3 - - - - [](http://bal.mariusklabbers.nl) - 12 years 3 months ago - 12 years 3 months ago [\#163265](#163265) by [mariussport](/forum/user/9713-mariussport "View mariussport's Profile") Replied by *[mariussport](/forum/user/9713-mariussport "View mariussport's Profile")* on topic *[New Version 2.3.1 Checkout "Empty Cart"](/forum/27-checkout/869460-new-version-2-3-1-checkout-empty-cart#163265 "-- url of the page with the problem -- : www.qja.com.au/qjashop - HikaShop version -- : 2.3.1 -- Joomla version -- : 2.5.22 -- PHP version -- : 5.4 -- Browser(s) name and version -- : Chrome/Firefox/IE all same problem -- Error-message(debug-mod must be tuned on) -- : Error_message I have just upgraded to 2.3.1 and initially the "Shipping" page displayed blank with no Shipping options. So I cleared all Joomla & Browser caches and tried again. Now - when checking out after selecting "ayment method" the cart goes back to the default home page with message 'the cart is empt"', Although the Shopping Cart displays items ready for checkout I ahve ensured all Plugins for Payment and Shipping are enabled and inthe workflow. Unless there is an easy fix I will have to revert to the previous version. thanks")* Hi, Some customers has the same problem, since 4 days. I have reproduce the problem only once, normaly the checkout process works fine, whitch the ending page. We have Hikashop Business 2.3.1 How do I become version 2.3.2 it is not in the download menu Sorry, just tonight the download succeed, thanks regards Marius [ ](http://www.lebasport.nl) Last edit: 12 years 3 months ago by [mariussport](/forum/user/9713-mariussport "View mariussport's Profile"). Reason: This evening the update 2.3.2 was found in the download, thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg2OTQ2MC1uZXctdmVyc2lvbi0yLTMtMS1jaGVja291dC1lbXB0eS1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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