[Skip to main content](#vessel-content) # Possible Email Fields ## - **[jimmaroun](/forum/user/27858-jimmaroun "View jimmaroun's Profile")** - [![jimmaroun's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27858-jimmaroun "View jimmaroun's Profile") Topic Author - [ Offline](/forum/user/27858-jimmaroun) Less More - Posts: 10 - Thank you received: 0 - - 12 years 2 months ago - 12 years 2 months ago [\#167915](#167915) by [jimmaroun](/forum/user/27858-jimmaroun "View jimmaroun's Profile") *[Possible Email Fields](/forum/27-checkout/870447-possible-email-fields#167915 "-- HikaShop version -- : 2.2.2 -- PHP version -- : 5.3.28 -- Error-message(debug-mod must be tuned on) -- : The following from address failed Mail not accepted from server, 55), From address must match authenticated address. SMTP server error: From address must match authenticated address SMTP server error: From address must match authenticated address I have spent hours trying discover where is being pulled from but I'm unable to find it anywhere. My cart checkout process is: Cart Terms/Condition Payment Status This issue happens has soon as click Finish under payments The email error message comes up Then customer is sent to PayPal. Joomla configuration - Mail server is using My Contact form has a contact - uses HikaShop Configuration System Configuration: From Address: admin@secret Reply-to-Address: admin@secret Payment Notifications: admin@secret Order Creation: admin@secret PayPal pluggin has admin@secret I'm wondering if this is an old cached file or is there another spot in HikaShop where this email could be hiding out and I'm missing it. Any assistance would be appreciated.")* was created by *[jimmaroun](/forum/user/27858-jimmaroun "View jimmaroun's Profile")* -- HikaShop version -- : 2.2.2 -- PHP version -- : 5.3.28 -- Error-message(debug-mod must be tuned on) -- : The following from address failed :adminArtis@secretheadquartersartstudio.com: Mail not accepted from server, 55), From address must match authenticated address. SMTP server error: From address must match authenticated address SMTP server error: From address must match authenticated address I have spent hours trying discover where adminArtis@secretheadquartersartstudio.com is being pulled from but I'm unable to find it anywhere. My cart checkout process is: Cart Terms/Condition Payment Status This issue happens has soon as click Finish under payments The email error message comes up Then customer is sent to PayPal. Joomla configuration - Mail server is using admin@secret..... My Contact form has a contact - uses admin@secret.... HikaShop Configuration System Configuration: From Address: admin@secret Reply-to-Address: admin@secret Payment Notifications: admin@secret Order Creation: admin@secret PayPal pluggin has admin@secret I'm wondering if this is an old cached file or is there another spot in HikaShop where this email could be hiding out and I'm missing it. Any assistance would be appreciated. Last edit: 12 years 2 months ago by [jimmaroun](/forum/user/27858-jimmaroun "View jimmaroun's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg3MDQ0Ny1wb3NzaWJsZS1lbWFpbC1maWVsZHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Online](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14274 - - 12 years 2 months ago [\#167945](#167945) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Possible Email Fields](/forum/27-checkout/870447-possible-email-fields#167945 "-- HikaShop version -- : 2.2.2 -- PHP version -- : 5.3.28 -- Error-message(debug-mod must be tuned on) -- : The following from address failed Mail not accepted from server, 55), From address must match authenticated address. SMTP server error: From address must match authenticated address SMTP server error: From address must match authenticated address I have spent hours trying discover where is being pulled from but I'm unable to find it anywhere. My cart checkout process is: Cart Terms/Condition Payment Status This issue happens has soon as click Finish under payments The email error message comes up Then customer is sent to PayPal. Joomla configuration - Mail server is using My Contact form has a contact - uses HikaShop Configuration System Configuration: From Address: admin@secret Reply-to-Address: admin@secret Payment Notifications: admin@secret Order Creation: admin@secret PayPal pluggin has admin@secret I'm wondering if this is an old cached file or is there another spot in HikaShop where this email could be hiding out and I'm missing it. Any assistance would be appreciated.")* Hi, You probably configured your emails with that email address via the menu System>Emails of HikaShop. Edit the emails again from there and check the sender email field in them. The following user(s) said Thank You: [jimmaroun](/forum/user/27858-jimmaroun "View jimmaroun's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg3MDQ0Ny1wb3NzaWJsZS1lbWFpbC1maWVsZHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jimmaroun](/forum/user/27858-jimmaroun "View jimmaroun's Profile")** - [![jimmaroun's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27858-jimmaroun "View jimmaroun's Profile") Topic Author - [ Offline](/forum/user/27858-jimmaroun) Less More - Posts: 10 - Thank you received: 0 - - 12 years 2 months ago [\#168006](#168006) by [jimmaroun](/forum/user/27858-jimmaroun "View jimmaroun's Profile") Replied by *[jimmaroun](/forum/user/27858-jimmaroun "View jimmaroun's Profile")* on topic *[Possible Email Fields](/forum/27-checkout/870447-possible-email-fields#168006 "-- HikaShop version -- : 2.2.2 -- PHP version -- : 5.3.28 -- Error-message(debug-mod must be tuned on) -- : The following from address failed Mail not accepted from server, 55), From address must match authenticated address. SMTP server error: From address must match authenticated address SMTP server error: From address must match authenticated address I have spent hours trying discover where is being pulled from but I'm unable to find it anywhere. My cart checkout process is: Cart Terms/Condition Payment Status This issue happens has soon as click Finish under payments The email error message comes up Then customer is sent to PayPal. Joomla configuration - Mail server is using My Contact form has a contact - uses HikaShop Configuration System Configuration: From Address: admin@secret Reply-to-Address: admin@secret Payment Notifications: admin@secret Order Creation: admin@secret PayPal pluggin has admin@secret I'm wondering if this is an old cached file or is there another spot in HikaShop where this email could be hiding out and I'm missing it. Any assistance would be appreciated.")* Awesome - thank you Nicolas. It was only after your reply did I even notice the tab option for each tab. HikaShop is working fine now. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg3MDQ0Ny1wb3NzaWJsZS1lbWFpbC1maWVsZHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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