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#   Added new products - get total of order too low

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12 years 1 month ago [\#170601](#170601) by [lkbackus](/forum/user/22980-lkbackus "View lkbackus's Profile")  *[Added new products - get total of order too low](/forum/27-checkout/870937-added-new-products-get-total-of-order-too-low#170601 "-- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.3.3 -- PHP version -- : 5.4 -- Browser(s) name and version -- : Chrome Version 37.0.2062.103 m -- Error-message(debug-mod must be tuned on) -- : i entered some new products and all the new products get this error message. &quot;The total of your order is too low for all the possible shipping methods&quot;  I can purchase previous products that are the same price just fine.  i entered some new products and all the new products get this error message. &quot;The total of your order is too low for all the possible shipping methods&quot;  I can purchase previous products that are the same price just fine.  I have attached the shipping methods.")* was created by *[lkbackus](/forum/user/22980-lkbackus "View lkbackus's Profile")*

-- HikaShop version -- : 2.3.2
-- Joomla version -- : 3.3.3
-- PHP version -- : 5.4
-- Browser(s) name and version -- : Chrome Version 37.0.2062.103 m
-- Error-message(debug-mod must be tuned on) -- : i entered some new products and all the new products get this error message.
"The total of your order is too low for all the possible shipping methods"

I can purchase previous products that are the same price just fine.

i entered some new products and all the new products get this error message.
"The total of your order is too low for all the possible shipping methods"

I can purchase previous products that are the same price just fine.

I have attached the shipping methods.

- [ ![shipping-methods.jpg](/forum/attachment/19483) ](/forum/attachment/19483 "...ng-methods.jpg") [ ](/forum/attachment/19483?download=1 "...ng-methods.jpg")

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12 years 1 month ago [\#170606](#170606) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Added new products - get total of order too low](/forum/27-checkout/870937-added-new-products-get-total-of-order-too-low#170606 "-- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.3.3 -- PHP version -- : 5.4 -- Browser(s) name and version -- : Chrome Version 37.0.2062.103 m -- Error-message(debug-mod must be tuned on) -- : i entered some new products and all the new products get this error message. &quot;The total of your order is too low for all the possible shipping methods&quot;  I can purchase previous products that are the same price just fine.  i entered some new products and all the new products get this error message. &quot;The total of your order is too low for all the possible shipping methods&quot;  I can purchase previous products that are the same price just fine.  I have attached the shipping methods.")*

Hi,

You potentially have an issue regarding the taxes.
In your shipping method settings, thanks to change the value for the option "With tax" in the restriction part to what you need.

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12 years 1 month ago [\#170683](#170683) by [lkbackus](/forum/user/22980-lkbackus "View lkbackus's Profile")  Replied by *[lkbackus](/forum/user/22980-lkbackus "View lkbackus's Profile")* on topic *[Added new products - get total of order too low](/forum/27-checkout/870937-added-new-products-get-total-of-order-too-low#170683 "-- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.3.3 -- PHP version -- : 5.4 -- Browser(s) name and version -- : Chrome Version 37.0.2062.103 m -- Error-message(debug-mod must be tuned on) -- : i entered some new products and all the new products get this error message. &quot;The total of your order is too low for all the possible shipping methods&quot;  I can purchase previous products that are the same price just fine.  i entered some new products and all the new products get this error message. &quot;The total of your order is too low for all the possible shipping methods&quot;  I can purchase previous products that are the same price just fine.  I have attached the shipping methods.")*

i tried adding a tax category for default tax rate with 0%. I also tried making the product tax category default and none. In my shipping methods i changed the with tax to yes. None of this worked. Question is - why do the products added prior to the last products added work fine?

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12 years 1 month ago [\#170684](#170684) by [lkbackus](/forum/user/22980-lkbackus "View lkbackus's Profile")  Replied by *[lkbackus](/forum/user/22980-lkbackus "View lkbackus's Profile")* on topic *[Added new products - get total of order too low](/forum/27-checkout/870937-added-new-products-get-total-of-order-too-low#170684 "-- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.3.3 -- PHP version -- : 5.4 -- Browser(s) name and version -- : Chrome Version 37.0.2062.103 m -- Error-message(debug-mod must be tuned on) -- : i entered some new products and all the new products get this error message. &quot;The total of your order is too low for all the possible shipping methods&quot;  I can purchase previous products that are the same price just fine.  i entered some new products and all the new products get this error message. &quot;The total of your order is too low for all the possible shipping methods&quot;  I can purchase previous products that are the same price just fine.  I have attached the shipping methods.")*

i figured it out. i have to have a value in the product weight greater than 0 even though i do not ship by weight.

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- **[Jerome](/forum/user/80-jerome "View Jerome's Profile")**
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12 years 1 month ago [\#170713](#170713) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Added new products - get total of order too low](/forum/27-checkout/870937-added-new-products-get-total-of-order-too-low#170713 "-- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.3.3 -- PHP version -- : 5.4 -- Browser(s) name and version -- : Chrome Version 37.0.2062.103 m -- Error-message(debug-mod must be tuned on) -- : i entered some new products and all the new products get this error message. &quot;The total of your order is too low for all the possible shipping methods&quot;  I can purchase previous products that are the same price just fine.  i entered some new products and all the new products get this error message. &quot;The total of your order is too low for all the possible shipping methods&quot;  I can purchase previous products that are the same price just fine.  I have attached the shipping methods.")*

Hi,

Right !
Otherwise you can use the HikaShop option "force shipping regardless of weight".

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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