[Skip to main content](#vessel-content) # No button to move past first cart page ## - **[wildplanet](/forum/user/33745-wildplanet "View wildplanet's Profile")** - [![wildplanet's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33745-wildplanet "View wildplanet's Profile") Topic Author - [ Offline](/forum/user/33745-wildplanet) Less More - Posts: 22 - Thank you received: 0 - - 11 years 11 months ago [\#177904](#177904) by [wildplanet](/forum/user/33745-wildplanet "View wildplanet's Profile") *[No button to move past first cart page](/forum/27-checkout/872741-no-button-to-move-past-first-cart-page#177904 "-- url of the page with the problem -- : 192.145.236.201/~rgindustries/index.php/...checkout/step/step-1 -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Firefox 32 A little confused. This is a new install and I am almost done configuring it. But when i put items in the cart, and require NO REGISTRATION, and put in my email address, then a CC number, etc, there is no where to click after that. No button that says NEXT, or CHECKOUT, or proceed to checkout, nothing. What would cause this? Shouldnt I see a button to take me to the next page? Thanks in advance....")* was created by *[wildplanet](/forum/user/33745-wildplanet "View wildplanet's Profile")* -- url of the page with the problem -- : [ 192.145.236.201/~rgindustries/index.php/...checkout/step/step-1](http://192.145.236.201/~rgindustries/index.php/2014-09-11-21-03-09/test-page-1/checkout/step/step-1) -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Firefox 32 A little confused. This is a new install and I am almost done configuring it. But when i put items in the cart, and require NO REGISTRATION, and put in my email address, then a CC number, etc, there is no where to click after that. No button that says NEXT, or CHECKOUT, or proceed to checkout, nothing. What would cause this? Shouldnt I see a button to take me to the next page? Thanks in advance.... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg3Mjc0MS1uby1idXR0b24tdG8tbW92ZS1wYXN0LWZpcnN0LWNhcnQtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 11 years 11 months ago [\#177909](#177909) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[No button to move past first cart page](/forum/27-checkout/872741-no-button-to-move-past-first-cart-page#177909 "-- url of the page with the problem -- : 192.145.236.201/~rgindustries/index.php/...checkout/step/step-1 -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Firefox 32 A little confused. This is a new install and I am almost done configuring it. But when i put items in the cart, and require NO REGISTRATION, and put in my email address, then a CC number, etc, there is no where to click after that. No button that says NEXT, or CHECKOUT, or proceed to checkout, nothing. What would cause this? Shouldnt I see a button to take me to the next page? Thanks in advance....")* Hi, When on the checkout page, after filling the email address, customers have to click on "Next" button just below the email field. Then a next button will be displayed at the bottom of the page to go to the next page. At this time, when pressing "next" the message "You cannot proceed to a guest checkout as some of the products in your cart require a registration to our website. Please register an account or remove these products from your cart in order to proceed." is displayed, that's because you potentially have selected a user group to set when purchasing the product and this require an account, so thanks to enable the registration OR remove the group after purchase value on the product edition page. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg3Mjc0MS1uby1idXR0b24tdG8tbW92ZS1wYXN0LWZpcnN0LWNhcnQtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[wildplanet](/forum/user/33745-wildplanet "View wildplanet's Profile")** - [![wildplanet's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33745-wildplanet "View wildplanet's Profile") Topic Author - [ Offline](/forum/user/33745-wildplanet) Less More - Posts: 22 - Thank you received: 0 - - 11 years 11 months ago [\#178013](#178013) by [wildplanet](/forum/user/33745-wildplanet "View wildplanet's Profile") Replied by *[wildplanet](/forum/user/33745-wildplanet "View wildplanet's Profile")* on topic *[No button to move past first cart page](/forum/27-checkout/872741-no-button-to-move-past-first-cart-page#178013 "-- url of the page with the problem -- : 192.145.236.201/~rgindustries/index.php/...checkout/step/step-1 -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Firefox 32 A little confused. This is a new install and I am almost done configuring it. But when i put items in the cart, and require NO REGISTRATION, and put in my email address, then a CC number, etc, there is no where to click after that. No button that says NEXT, or CHECKOUT, or proceed to checkout, nothing. What would cause this? Shouldnt I see a button to take me to the next page? Thanks in advance....")* Thank you for the reply, but still confused. Yes you are correct, I just checked the store, and (with a new, fresh browser) I put two items in the cart, and entered a random email address. I got the message: "You cannot proceed to a guest checkout as some of the products in your cart require a registration to our website. Please register an account or remove these products from your cart in order to proceed." But how do i get rid of this message? Where do I turn off the requirement to register? I thought I already did that in the configuration area. We want to allow guests to purchase without requirement to register. Thanks in advance. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg3Mjc0MS1uby1idXR0b24tdG8tbW92ZS1wYXN0LWZpcnN0LWNhcnQtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 11 months ago [\#178038](#178038) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[No button to move past first cart page](/forum/27-checkout/872741-no-button-to-move-past-first-cart-page#178038 "-- url of the page with the problem -- : 192.145.236.201/~rgindustries/index.php/...checkout/step/step-1 -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Firefox 32 A little confused. This is a new install and I am almost done configuring it. But when i put items in the cart, and require NO REGISTRATION, and put in my email address, then a CC number, etc, there is no where to click after that. No button that says NEXT, or CHECKOUT, or proceed to checkout, nothing. What would cause this? Shouldnt I see a button to take me to the next page? Thanks in advance....")* Hi, Here is the solution: [ www.hikashop.com/forum/checkout/872491-c...-message.html#176546](https://www.hikashop.com/forum/checkout/872491-checkout-message.html#176546) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg3Mjc0MS1uby1idXR0b24tdG8tbW92ZS1wYXN0LWZpcnN0LWNhcnQtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[wildplanet](/forum/user/33745-wildplanet "View wildplanet's Profile")** - [![wildplanet's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33745-wildplanet "View wildplanet's Profile") Topic Author - [ Offline](/forum/user/33745-wildplanet) Less More - Posts: 22 - Thank you received: 0 - - 11 years 11 months ago [\#178050](#178050) by [wildplanet](/forum/user/33745-wildplanet "View wildplanet's Profile") Replied by *[wildplanet](/forum/user/33745-wildplanet "View wildplanet's Profile")* on topic *[No button to move past first cart page](/forum/27-checkout/872741-no-button-to-move-past-first-cart-page#178050 "-- url of the page with the problem -- : 192.145.236.201/~rgindustries/index.php/...checkout/step/step-1 -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Firefox 32 A little confused. This is a new install and I am almost done configuring it. But when i put items in the cart, and require NO REGISTRATION, and put in my email address, then a CC number, etc, there is no where to click after that. No button that says NEXT, or CHECKOUT, or proceed to checkout, nothing. What would cause this? Shouldnt I see a button to take me to the next page? Thanks in advance....")* Thank you I think that solution worked but now there is a new bug (?) happening. When I choose GUEST on the checkout page, and put my email address, then fill out my name and address information, I click NEXT and get the following error Please complete the First name field Please complete the Last name field Please complete the Address field Please complete the City field Please complete the Telephone field even though I filled out all those fields and it even shows my billing address listed there Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg3Mjc0MS1uby1idXR0b24tdG8tbW92ZS1wYXN0LWZpcnN0LWNhcnQtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 11 years 11 months ago [\#178060](#178060) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[No button to move past first cart page](/forum/27-checkout/872741-no-button-to-move-past-first-cart-page#178060 "-- url of the page with the problem -- : 192.145.236.201/~rgindustries/index.php/...checkout/step/step-1 -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Firefox 32 A little confused. This is a new install and I am almost done configuring it. But when i put items in the cart, and require NO REGISTRATION, and put in my email address, then a CC number, etc, there is no where to click after that. No button that says NEXT, or CHECKOUT, or proceed to checkout, nothing. What would cause this? Shouldnt I see a button to take me to the next page? Thanks in advance....")* Hi, Do you had edited any views related on the address part of the checkout ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg3Mjc0MS1uby1idXR0b24tdG8tbW92ZS1wYXN0LWZpcnN0LWNhcnQtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 10 months ago [\#182454](#182454) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[No button to move past first cart page](/forum/27-checkout/872741-no-button-to-move-past-first-cart-page#182454 "-- url of the page with the problem -- : 192.145.236.201/~rgindustries/index.php/...checkout/step/step-1 -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Firefox 32 A little confused. This is a new install and I am almost done configuring it. But when i put items in the cart, and require NO REGISTRATION, and put in my email address, then a CC number, etc, there is no where to click after that. No button that says NEXT, or CHECKOUT, or proceed to checkout, nothing. What would cause this? Shouldnt I see a button to take me to the next page? Thanks in advance....")* Hi, Change the code: $currentTask = 'shipping_address'; if( (empty($task) || $task == $currentTask) && !empty($data[$currentTask])) { to: $same_address = JRequest::getString('same_address'); $currentTask = 'shipping_address'; if( (empty($task) || $task == $currentTask) && !empty($data[$currentTask]) && $same_address != 'yes') { in the file administrator/components/com_hikashop/classes/address.php and that should fix the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg3Mjc0MS1uby1idXR0b24tdG8tbW92ZS1wYXN0LWZpcnN0LWNhcnQtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[acymru](/forum/user/35350-acymru "View acymru's Profile")** - [![acymru's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35350-acymru "View acymru's Profile") - [ Offline](/forum/user/35350-acymru) Less More - Posts: 4 - Thank you received: 0 - - 11 years 10 months ago [\#183738](#183738) by [acymru](/forum/user/35350-acymru "View acymru's Profile") Replied by *[acymru](/forum/user/35350-acymru "View acymru's Profile")* on topic *[No button to move past first cart page](/forum/27-checkout/872741-no-button-to-move-past-first-cart-page#183738 "-- url of the page with the problem -- : 192.145.236.201/~rgindustries/index.php/...checkout/step/step-1 -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Firefox 32 A little confused. This is a new install and I am almost done configuring it. But when i put items in the cart, and require NO REGISTRATION, and put in my email address, then a CC number, etc, there is no where to click after that. No button that says NEXT, or CHECKOUT, or proceed to checkout, nothing. What would cause this? Shouldnt I see a button to take me to the next page? Thanks in advance....")* Perfect, thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg3Mjc0MS1uby1idXR0b24tdG8tbW92ZS1wYXN0LWZpcnN0LWNhcnQtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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