[Skip to main content](#vessel-content) # Cart empties when customer registers ## - **[geeksonthebeach](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile")** - [![geeksonthebeach's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile") Topic Author - [ Offline](/forum/user/33110-geeksonthebeach) Less More - Posts: 21 - Thank you received: 1 - - 12 years 6 days ago [\#178151](#178151) by [geeksonthebeach](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile") *[Cart empties when customer registers](/forum/27-checkout/872781-cart-empties-when-customer-registers#178151 "-- url of the page with the problem -- : www.wildeandsparrow.ca -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- Error-message(debug-mod must be tuned on) -- : none Cart empties on registration. The steps are as follows: go to “accessories” (menu item as public) choose item, put in cart, proceeded to checkout registered as new user. link was sent to email click on link and log in redirects to accessories page, but cart is empty. Is it possible for the page to be directed to the cart when someone registers for the first time when purchasing a product? Thanks!")* was created by *[geeksonthebeach](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile")* -- url of the page with the problem -- : [ www.wildeandsparrow.ca](http://www.wildeandsparrow.ca) -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- Error-message(debug-mod must be tuned on) -- : none Cart empties on registration. The steps are as follows: go to “accessories” (menu item as public) choose item, put in cart, proceeded to checkout registered as new user. link was sent to email click on link and log in redirects to accessories page, but cart is empty. Is it possible for the page to be directed to the cart when someone registers for the first time when purchasing a product? Thanks! - [ ![Wilde___Sparrow_-_Administration_-_Configuration.jpg](/forum/attachment/20485) ](/forum/attachment/20485 "...figuration.jpg") [ ](/forum/attachment/20485?download=1 "...figuration.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg3Mjc4MS1jYXJ0LWVtcHRpZXMtd2hlbi1jdXN0b21lci1yZWdpc3RlcnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26395 - Thank you received: 4077 - - [](http://obsi.dev) - 12 years 6 days ago [\#178173](#178173) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Cart empties when customer registers](/forum/27-checkout/872781-cart-empties-when-customer-registers#178173 "-- url of the page with the problem -- : www.wildeandsparrow.ca -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- Error-message(debug-mod must be tuned on) -- : none Cart empties on registration. The steps are as follows: go to “accessories” (menu item as public) choose item, put in cart, proceeded to checkout registered as new user. link was sent to email click on link and log in redirects to accessories page, but cart is empty. Is it possible for the page to be directed to the cart when someone registers for the first time when purchasing a product? Thanks!")* Hi, I could not reproduce your problem. Please be sure that your confirmed the user creation using the same browser than for the registration. Your cart is in the session, linked to the browser. If you confirm the registration in another browser, the browser won't have the same session so it won't have the cart. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. 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