[Skip to main content](#vessel-content) # checkout does not redirect to payment plugin ## - **[geeksonthebeach](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile")** - [![geeksonthebeach's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile") Topic Author - [ Offline](/forum/user/33110-geeksonthebeach) Less More - Posts: 21 - Thank you received: 1 - - 12 years 6 days ago [\#178187](#178187) by [geeksonthebeach](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile") *[checkout does not redirect to payment plugin](/forum/27-checkout/872788-checkout-does-not-redirect-to-payment-plugin#178187 "-- url of the page with the problem -- : www.wildeandsparrow.ca -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 Greetings I land on this page, but I have to click the button to get to paypal portal. Why is it not doing it automatically? Thanks!")* was created by *[geeksonthebeach](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile")* -- url of the page with the problem -- : [ www.wildeandsparrow.ca](http://www.wildeandsparrow.ca) -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 Greetings I land on this page, but I have to click the button to get to paypal portal. Why is it not doing it automatically? Thanks! - [ ![Checkout.jpg](/forum/attachment/20488) ](/forum/attachment/20488 "Checkout.jpg") [ ](/forum/attachment/20488?download=1 "Checkout.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg3Mjc4OC1jaGVja291dC1kb2VzLW5vdC1yZWRpcmVjdC10by1wYXltZW50LXBsdWdpbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14296 - - 12 years 6 days ago [\#178191](#178191) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[checkout does not redirect to payment plugin](/forum/27-checkout/872788-checkout-does-not-redirect-to-payment-plugin#178191 "-- url of the page with the problem -- : www.wildeandsparrow.ca -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 Greetings I land on this page, but I have to click the button to get to paypal portal. Why is it not doing it automatically? Thanks!")* Hi, That's something we hotfixed a few days ago. Please download again the install package of HikaShop via the menu My account>My subscriptions on our website and install it on your website and that will fix the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg3Mjc4OC1jaGVja291dC1kb2VzLW5vdC1yZWRpcmVjdC10by1wYXltZW50LXBsdWdpbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.048 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)