[Skip to main content](#vessel-content) # Missing state field in checkout ## - **[mank087](/forum/user/21968-mank087 "View mank087's Profile")** - [![mank087's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/21968-mank087 "View mank087's Profile") Topic Author - [ Offline](/forum/user/21968-mank087) Less More - Posts: 46 - Thank you received: 0 - - 11 years 9 months ago [\#186320](#186320) by [mank087](/forum/user/21968-mank087 "View mank087's Profile") *[Missing state field in checkout](/forum/27-checkout/874200-missing-state-field-in-checkout#186320 "-- url of the page with the problem -- : www.pssgpcshop.com/index.php/component/h.../checkout?Itemid=718 -- HikaShop version -- : 2.3.3 -- Joomla version -- : 2.5.9 When checking out, there is no state listed in the shipping/billing info. I checked the zones and everything appears to be enabled properly. Any idea what happened here? Screenshot attached with missing state")* was created by *[mank087](/forum/user/21968-mank087 "View mank087's Profile")* -- url of the page with the problem -- : [ www.pssgpcshop.com/index.php/component/h.../checkout?Itemid=718](http://www.pssgpcshop.com/index.php/component/hikashop/checkout?Itemid=718) -- HikaShop version -- : 2.3.3 -- Joomla version -- : 2.5.9 When checking out, there is no state listed in the shipping/billing info. I checked the zones and everything appears to be enabled properly. Any idea what happened here? Screenshot attached with missing state - [ ![no_state.png](/forum/attachment/21650) ](/forum/attachment/21650 "no_state.png") [ ](/forum/attachment/21650?download=1 "no_state.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg3NDIwMC1taXNzaW5nLXN0YXRlLWZpZWxkLWluLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Astrostar59](/forum/user/7946-astrostar59 "View Astrostar59's Profile")** - [![Astrostar59's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7946-astrostar59 "View Astrostar59's Profile") - [ Offline](/forum/user/7946-astrostar59) Less More - Posts: 14 - Thank you received: 2 - - 11 years 9 months ago [\#186321](#186321) by [Astrostar59](/forum/user/7946-astrostar59 "View Astrostar59's Profile") Replied by *[Astrostar59](/forum/user/7946-astrostar59 "View Astrostar59's Profile")* on topic *[Missing state field in checkout](/forum/27-checkout/874200-missing-state-field-in-checkout#186321 "-- url of the page with the problem -- : www.pssgpcshop.com/index.php/component/h.../checkout?Itemid=718 -- HikaShop version -- : 2.3.3 -- Joomla version -- : 2.5.9 When checking out, there is no state listed in the shipping/billing info. I checked the zones and everything appears to be enabled properly. Any idea what happened here? Screenshot attached with missing state")* I had this today as well. Fixed it following this reply. You go into Hikashop - configuration - Display - Custom Fields, then open your state fiield, ensure it set as type 'Zone'. You can also rename the drop down as County and set a 'select a value in the list': **That's because you unpublished all the other countries but you didn't save the country custom field's new default value. Go in the menu Display>Custom fields, edit the country field and save it with the UK as default value and it should then work properly. Hope this helps.** The following user(s) said Thank You: [Jerome](/forum/user/80-jerome "View Jerome's Profile"), [mank087](/forum/user/21968-mank087 "View mank087's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg3NDIwMC1taXNzaW5nLXN0YXRlLWZpZWxkLWluLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[mank087](/forum/user/21968-mank087 "View mank087's Profile")** - [![mank087's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/21968-mank087 "View mank087's Profile") Topic Author - [ Offline](/forum/user/21968-mank087) Less More - Posts: 46 - Thank you received: 0 - - 11 years 9 months ago [\#186325](#186325) by [mank087](/forum/user/21968-mank087 "View mank087's Profile") Replied by *[mank087](/forum/user/21968-mank087 "View mank087's Profile")* on topic *[Missing state field in checkout](/forum/27-checkout/874200-missing-state-field-in-checkout#186325 "-- url of the page with the problem -- : www.pssgpcshop.com/index.php/component/h.../checkout?Itemid=718 -- HikaShop version -- : 2.3.3 -- Joomla version -- : 2.5.9 When checking out, there is no state listed in the shipping/billing info. I checked the zones and everything appears to be enabled properly. Any idea what happened here? Screenshot attached with missing state")* Perfect! Thank you! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg3NDIwMC1taXNzaW5nLXN0YXRlLWZpZWxkLWluLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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