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#   After reg.submit error:Error loading com. COM\_USER

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11 years 8 months ago [\#192134](#192134) by [shpuser](/forum/user/30542-shpuser "View shpuser's Profile")  *[After reg.submit error:Error loading com. COM\_USER](/forum/27-checkout/875245-after-reg-submit-error-error-loading-com-com-user#192134 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.4 -- Error-message(debug-mod must be tuned on) -- : Error loading component: COM&#95;USERS, Component not found  I get this error message if i submit hikashop reg. form.   prntscr.com/69u8m7  Exist already any solution?")* was created by *[shpuser](/forum/user/30542-shpuser "View shpuser's Profile")*

-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.4
-- Error-message(debug-mod must be tuned on) -- : Error loading component: COM_USERS, Component not found

I get this error message if i submit hikashop reg. form. [ prntscr.com/69u8m7](http://prntscr.com/69u8m7)

Exist already any solution?

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11 years 8 months ago [\#192143](#192143) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[After reg.submit error:Error loading com. COM\_USER](/forum/27-checkout/875245-after-reg-submit-error-error-loading-com-com-user#192143 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.4 -- Error-message(debug-mod must be tuned on) -- : Error loading component: COM&#95;USERS, Component not found  I get this error message if i submit hikashop reg. form.   prntscr.com/69u8m7  Exist already any solution?")*

Hi,

Can you please check that you right have the component "com_users" in your website ?
The error message is quite weird and HikaShop does not display it, so I think it comes from Joomla.

Regards,

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Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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11 years 8 months ago [\#192177](#192177) by [shpuser](/forum/user/30542-shpuser "View shpuser's Profile")  Replied by *[shpuser](/forum/user/30542-shpuser "View shpuser's Profile")* on topic *[After reg.submit error:Error loading com. COM\_USER](/forum/27-checkout/875245-after-reg-submit-error-error-loading-com-com-user#192177 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.4 -- Error-message(debug-mod must be tuned on) -- : Error loading component: COM&#95;USERS, Component not found  I get this error message if i submit hikashop reg. form.   prntscr.com/69u8m7  Exist already any solution?")*

Hi,

yes, i have com_users, i can in joomla backend create users, i can also in frontend register a user via joomla registration form, this comes only if a user register with hikashop.

Thank you.

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11 years 8 months ago -  11 years 8 months ago [\#192240](#192240) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[After reg.submit error:Error loading com. COM\_USER](/forum/27-checkout/875245-after-reg-submit-error-error-loading-com-com-user#192240 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.4 -- Error-message(debug-mod must be tuned on) -- : Error loading component: COM&#95;USERS, Component not found  I get this error message if i submit hikashop reg. form.   prntscr.com/69u8m7  Exist already any solution?")*

Hi,

We found the issue.

Replace the line: Code:

$params = JComponentHelper::getParams( 'COM_USERS' );

to: Code:

$params = JComponentHelper::getParams( 'com_users' );

in the file administrator/components/com_hikashop/classes/user.php and that will remove the warning.

Last edit: 11 years 8 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile"). Reason: [code] is nice

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11 years 8 months ago [\#192426](#192426) by [erickb](/forum/user/4069-erickb "View erickb's Profile")  Replied by *[erickb](/forum/user/4069-erickb "View erickb's Profile")* on topic *[After reg.submit error:Error loading com. COM\_USER](/forum/27-checkout/875245-after-reg-submit-error-error-loading-com-com-user#192426 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.4 -- Error-message(debug-mod must be tuned on) -- : Error loading component: COM&#95;USERS, Component not found  I get this error message if i submit hikashop reg. form.   prntscr.com/69u8m7  Exist already any solution?")*

same error with joomla 3.4

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11 years 8 months ago [\#192440](#192440) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[After reg.submit error:Error loading com. COM\_USER](/forum/27-checkout/875245-after-reg-submit-error-error-loading-com-com-user#192440 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.4 -- Error-message(debug-mod must be tuned on) -- : Error loading component: COM&#95;USERS, Component not found  I get this error message if i submit hikashop reg. form.   prntscr.com/69u8m7  Exist already any solution?")*

> erickb wrote: same error with joomla 3.4

Hi Erick,

Did you try the patch that Nicolas gave and which solve the issue ? ... which was for J3.4 since the beginning ![;)](/media/kunena/emoticons/24.png ";)")

Regards,

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11 years 8 months ago [\#192441](#192441) by [erickb](/forum/user/4069-erickb "View erickb's Profile")  Replied by *[erickb](/forum/user/4069-erickb "View erickb's Profile")* on topic *[After reg.submit error:Error loading com. COM\_USER](/forum/27-checkout/875245-after-reg-submit-error-error-loading-com-com-user#192441 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.4 -- Error-message(debug-mod must be tuned on) -- : Error loading component: COM&#95;USERS, Component not found  I get this error message if i submit hikashop reg. form.   prntscr.com/69u8m7  Exist already any solution?")*

no but I have replaced the line COM_USERS
i haven't seen the patch

but you will update Hikashop soon I guess ?

thanks

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11 years 8 months ago [\#192468](#192468) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[After reg.submit error:Error loading com. COM\_USER](/forum/27-checkout/875245-after-reg-submit-error-error-loading-com-com-user#192468 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.4 -- Error-message(debug-mod must be tuned on) -- : Error loading component: COM&#95;USERS, Component not found  I get this error message if i submit hikashop reg. form.   prntscr.com/69u8m7  Exist already any solution?")*

Hi,

The patch was the line replacement and only happens on Joomla 3.4.
We will indeed release soon a new version of HikaShop with that change.

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11 years 8 months ago [\#192714](#192714) by [erickb](/forum/user/4069-erickb "View erickb's Profile")  Replied by *[erickb](/forum/user/4069-erickb "View erickb's Profile")* on topic *[After reg.submit error:Error loading com. COM\_USER](/forum/27-checkout/875245-after-reg-submit-error-error-loading-com-com-user#192714 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.4 -- Error-message(debug-mod must be tuned on) -- : Error loading component: COM&#95;USERS, Component not found  I get this error message if i submit hikashop reg. form.   prntscr.com/69u8m7  Exist already any solution?")*

Any idea of the date for the next version 2.3.5 &gt; **150126**2048 or 2.3.6 ?

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11 years 8 months ago [\#192744](#192744) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[After reg.submit error:Error loading com. COM\_USER](/forum/27-checkout/875245-after-reg-submit-error-error-loading-com-com-user#192744 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.4 -- Error-message(debug-mod must be tuned on) -- : Error loading component: COM&#95;USERS, Component not found  I get this error message if i submit hikashop reg. form.   prntscr.com/69u8m7  Exist already any solution?")*

Soon. During this week.

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11 years 7 months ago [\#194601](#194601) by [dillydally](/forum/user/5398-dillydally "View dillydally's Profile")  Replied by *[dillydally](/forum/user/5398-dillydally "View dillydally's Profile")* on topic *[After reg.submit error:Error loading com. COM\_USER](/forum/27-checkout/875245-after-reg-submit-error-error-loading-com-com-user#194601 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.4 -- Error-message(debug-mod must be tuned on) -- : Error loading component: COM&#95;USERS, Component not found  I get this error message if i submit hikashop reg. form.   prntscr.com/69u8m7  Exist already any solution?")*

Hi, I've encountered the same error loading issue on my site. I noted that you have an upgrade version of Essential which I downloaded and when I tried to install it I now get an error saying

ERROR
No file selected
Unable to find install package.

Can you advise please so that I can resolve this issue.
I also tried to find the path for the fix stated above but I don't have a folder for /classes?
Am I missing something more??
Thanks

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11 years 7 months ago [\#194679](#194679) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[After reg.submit error:Error loading com. COM\_USER](/forum/27-checkout/875245-after-reg-submit-error-error-loading-com-com-user#194679 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.4 -- Error-message(debug-mod must be tuned on) -- : Error loading component: COM&#95;USERS, Component not found  I get this error message if i submit hikashop reg. form.   prntscr.com/69u8m7  Exist already any solution?")*

Hi,

You have an upload limitation in your web hosting and the HikaShop packager is bigger than your upload limitation ; you need to increase that limitation or you the install by FTP.

Regards,

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11 years 6 months ago [\#197439](#197439) by [Lexnia](/forum/user/28370-lexnia "View Lexnia's Profile")  Replied by *[Lexnia](/forum/user/28370-lexnia "View Lexnia's Profile")* on topic *[After reg.submit error:Error loading com. COM\_USER](/forum/27-checkout/875245-after-reg-submit-error-error-loading-com-com-user#197439 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.4 -- Error-message(debug-mod must be tuned on) -- : Error loading component: COM&#95;USERS, Component not found  I get this error message if i submit hikashop reg. form.   prntscr.com/69u8m7  Exist already any solution?")*

> nicolas wrote: Hi,
>
> We found the issue.
>
> Replace the line:
>
> Code:
>
> $params = JComponentHelper::getParams( 'COM_USERS' );
>
>
>
> to: Code:
>
> $params = JComponentHelper::getParams( 'com_users' );
>
>
>
>
> in the file administrator/components/com\_hikashop/classes/user.php and that will remove the warning.

Hi, I'm also having an issue with the registration page...when I register here ([ ishopin.wales/index.php/login-or-register/vendor/form](http://ishopin.wales/index.php/login-or-register/vendor/form)), it comes up with this error message:
Warning

Error loading component: COM_USERS, Component not found.

I changed the COM_USERS code to com_users as suggested, but with no success. Can you please advise?

Thanks

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11 years 6 months ago [\#197441](#197441) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[After reg.submit error:Error loading com. COM\_USER](/forum/27-checkout/875245-after-reg-submit-error-error-loading-com-com-user#197441 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.4 -- Error-message(debug-mod must be tuned on) -- : Error loading component: COM&#95;USERS, Component not found  I get this error message if i submit hikashop reg. form.   prntscr.com/69u8m7  Exist already any solution?")*

Hi,

You will have to apply the same patch on HikaMarket (or update your components to the latest versions).
The HikaMarket file is : administrator/components/com_hikamarket/classes/user.php
(and the lines to replace are the same)

Regards,

---

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11 years 6 months ago [\#197484](#197484) by [Lexnia](/forum/user/28370-lexnia "View Lexnia's Profile")  Replied by *[Lexnia](/forum/user/28370-lexnia "View Lexnia's Profile")* on topic *[After reg.submit error:Error loading com. COM\_USER](/forum/27-checkout/875245-after-reg-submit-error-error-loading-com-com-user#197484 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.4 -- Error-message(debug-mod must be tuned on) -- : Error loading component: COM&#95;USERS, Component not found  I get this error message if i submit hikashop reg. form.   prntscr.com/69u8m7  Exist already any solution?")*

Thanks Jerome that worked perfectly ![;)](/media/kunena/emoticons/24.png ";)")

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