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#   Product added to cart popup.

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11 years 3 months ago -  11 years 3 months ago [\#206200](#206200) by [iedwards](/forum/user/12400-iedwards "View iedwards's Profile")  *[Product added to cart popup.](/forum/27-checkout/877777-product-added-to-cart-popup#206200 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- Error-message(debug-mod must be tuned on) -- : n/a  The implementation of the &quot;Product added to cart&quot; popup is awful, I don't know where to start.  &#42; Out of the box with my template the popup displays with a vertical scrollbar and clips the bottom of the buttons I've found a thread where this was mentioned two years ago but doesn't seem to have been resolved without hacking a core file. EDIT the clipping occurs in Firefox but doesn't seem to occur with Chrome  &#42; The popup effectively opens a full joomla page with all the header contents etc and so is quite slow to load.  &#42; I would expect it to tell you which product had been added to the cart (isn't that the point of it, to confirm what the customer has just done?)  &#42; It doesn't actually look very nice.  &#42; It's not responsive and for some bizarre reason on a smaller screen (phone or tablet) it fills the full screen.  I have tried switching the popup off but then there is no message at all, I thought I might get a normal system message but this isn't generated.  I realise some of this may be down to my template, but popups are used elsewhere on my site without problems  I had thought my shop was pretty much ready to go at the start of this week but now more irritating snags to sort out.  Regards,  Ian")* was created by *[iedwards](/forum/user/12400-iedwards "View iedwards's Profile")*

-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.1
-- Error-message(debug-mod must be tuned on) -- : n/a

The implementation of the "Product added to cart" popup is awful, I don't know where to start.

- Out of the box with my template the popup displays with a vertical scrollbar and clips the bottom of the buttons I've found a thread where this was mentioned two years ago but doesn't seem to have been resolved without hacking a core file. EDIT the clipping occurs in Firefox but doesn't seem to occur with Chrome
- The popup effectively opens a full joomla page with all the header contents etc and so is quite slow to load.
- I would expect it to tell you which product had been added to the cart (isn't that the point of it, to confirm what the customer has just done?)
- It doesn't actually look very nice.
- It's not responsive and for some bizarre reason on a smaller screen (phone or tablet) it fills the full screen.

I have tried switching the popup off but then there is no message at all, I thought I might get a normal system message but this isn't generated.

I realise some of this may be down to my template, but popups are used elsewhere on my site without problems

I had thought my shop was pretty much ready to go at the start of this week but now more irritating snags to sort out.

Regards,

Ian

---

[ Ian Edwards Film Sound Recording](https://estm.co.uk)
[ Alveley Mining Heritage](https://alveleyminingheritage.org)
[ Mary Edwards-Porter - Author](https://www.mary-edwards-porter.co.uk)

Last edit: 11 years 3 months ago by [iedwards](/forum/user/12400-iedwards "View iedwards's Profile").

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- **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")**
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11 years 3 months ago [\#206211](#206211) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Product added to cart popup.](/forum/27-checkout/877777-product-added-to-cart-popup#206211 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- Error-message(debug-mod must be tuned on) -- : n/a  The implementation of the &quot;Product added to cart&quot; popup is awful, I don't know where to start.  &#42; Out of the box with my template the popup displays with a vertical scrollbar and clips the bottom of the buttons I've found a thread where this was mentioned two years ago but doesn't seem to have been resolved without hacking a core file. EDIT the clipping occurs in Firefox but doesn't seem to occur with Chrome  &#42; The popup effectively opens a full joomla page with all the header contents etc and so is quite slow to load.  &#42; I would expect it to tell you which product had been added to the cart (isn't that the point of it, to confirm what the customer has just done?)  &#42; It doesn't actually look very nice.  &#42; It's not responsive and for some bizarre reason on a smaller screen (phone or tablet) it fills the full screen.  I have tried switching the popup off but then there is no message at all, I thought I might get a normal system message but this isn't generated.  I realise some of this may be down to my template, but popups are used elsewhere on my site without problems  I had thought my shop was pretty much ready to go at the start of this week but now more irritating snags to sort out.  Regards,  Ian")*

Hi,

- To avoid the scrollbar in the popup, you can change the size of the popup via Configuration &gt; Main &gt; Cart "Add to cart popup size".

- Please give us a link to your website to check what's happening. Do you have edited the view "checkout / notice" ?
And increase the popup duration time, it will be easier for us to check.

- This will require the edition of the view "checkout / notice", and potentially get the cart content and display the latest added product.

- [ www.hikashop.com/support/support/documen...ize-the-display.html](http://www.hikashop.com/support/support/documentation/153-customize-the-display.html)

- Using media queries will allow you to have a better responsive design.

The following user(s) said Thank You: [iedwards](/forum/user/12400-iedwards "View iedwards's Profile")

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11 years 3 months ago [\#206585](#206585) by [iedwards](/forum/user/12400-iedwards "View iedwards's Profile")  Replied by *[iedwards](/forum/user/12400-iedwards "View iedwards's Profile")* on topic *[Product added to cart popup.](/forum/27-checkout/877777-product-added-to-cart-popup#206585 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- Error-message(debug-mod must be tuned on) -- : n/a  The implementation of the &quot;Product added to cart&quot; popup is awful, I don't know where to start.  &#42; Out of the box with my template the popup displays with a vertical scrollbar and clips the bottom of the buttons I've found a thread where this was mentioned two years ago but doesn't seem to have been resolved without hacking a core file. EDIT the clipping occurs in Firefox but doesn't seem to occur with Chrome  &#42; The popup effectively opens a full joomla page with all the header contents etc and so is quite slow to load.  &#42; I would expect it to tell you which product had been added to the cart (isn't that the point of it, to confirm what the customer has just done?)  &#42; It doesn't actually look very nice.  &#42; It's not responsive and for some bizarre reason on a smaller screen (phone or tablet) it fills the full screen.  I have tried switching the popup off but then there is no message at all, I thought I might get a normal system message but this isn't generated.  I realise some of this may be down to my template, but popups are used elsewhere on my site without problems  I had thought my shop was pretty much ready to go at the start of this week but now more irritating snags to sort out.  Regards,  Ian")*

Hi Xavier,

Thanks, I hadn't spotted that configuration setting.

No I haven't edited the view checkout notice, I'll investigate that.

The site is on it's live server waiting to switch DNS from an existing site, I am accessing it via an over ride in my hosts file. I can live with it for now and will update this post when it's live.

I've used media queries extensively elsewhere, just wasn't expecting a simple popup to be a problem.

Thanks,

Ian

---

[ Ian Edwards Film Sound Recording](https://estm.co.uk)
[ Alveley Mining Heritage](https://alveleyminingheritage.org)
[ Mary Edwards-Porter - Author](https://www.mary-edwards-porter.co.uk)

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